Experience

Ducky's Office Furniture

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Senior Sales Executive & Design Consultant

  • May 2021 - Present

  ▪ Appointed to the role of Senior Sales Executive and Design Consultant due to exceptional performance as one of the top-selling Account Managers at Ducky's, which has now been acquired by Reliant Group▪ Leveraged expertise as an experienced commercial office furniture space planner to obtain the role of Senior Design Consultant - apply office space planning knowledge, provide valuable insights, and offer solutions that positively impact Ducky's as an organization▪ Lead the expansion of business opportunities as a key member of Ducky's Senior Leadership Team – identify prospects, evaluate industry positioning, and conduct thorough research and analysis of sales options to drive organizational growth▪ Enhance sales team productivity by creating compelling value propositions and streamlined lead qualification – efforts have successfully driven higher-quality leads for sales team members▪ Demonstrate proficiency in product selection, quoting, and proposal creation while effectively responding to customer RFQs – developed strong relationships with prospects through proactive contact measures and recommending tailored solutions to meet customers' needs Show less

• Senior Account Manager

  • Jun 2015 - May 2021

  ▪ Promoted to the role of Senior Account Manager, by being entrusted with the task of overseeing key accounts and acting as the main liaison between Ducky's clients and internal teams▪ Served as a highly knowledgeable professional in commercial office furniture and space planning – successfully served as a trusted advisor to both clients and internal teams▪ Achieved and surpassed personal sales goals, driving an impressive sales performance – demonstrated exceptional skills in product selection and proposal creation to effectively cater to customers' needs▪ Provided strategic coaching and mentoring to junior sales team members, fostering team members' professional growth through expert guidance, support, and knowledge-sharing Show less

• Inside Sales Associate

  • Sep 2009 - Jun 2015

  ▪ Joined forces with Ducky's Office Furniture in 2009 as an Inside Sales Associate – spearheaded retail sales processes by building and maintaining customer relationships ▪ Performed as the driving force behind sales operations for commercial office furniture by staying updated on all of Ducky's product and service offerings – prioritized effective space planning and finish selections for customers, ensuring all customers' needs were met with precision and satisfaction▪ Provided top-notch customer service for all of Ducky's customers by utilizing exceptional communication skills to effectively address all customers' needs and inquiries ▪ Utilized a range of project management tools, such as Office Suite's Worksheet and Giza Designer, to efficiently meet the needs of Ducky's customers Show less



Seattle Tile Company

• Building Materials
• 1 - 100 Employee

• Sample Librarian

  • Jun 2008 - Dec 2009

  Responsible for sample library organization, sample check out, and showroom displays. Also assisted sales associates with projects, customer tile selection, and administrative duties. Responsible for sample library organization, sample check out, and showroom displays. Also assisted sales associates with projects, customer tile selection, and administrative duties.