Enterprise Project Manager

• Nov 2019 - Present

Project Manager

• Jun 2015 - Jun 2019

Managed small to large projects from initiation through closing. Facilitated project team meetings, provided weekly status updates to stakeholders, created and maintained project documentation in a centralized repository. Documentation included project plans, stakeholder registers, risk registers, issues logs, and closing documents. Managed cross-functional teams to complete strategic projects to optimize operational efficiencies and produce financial savings of $750K and more for the… Show more Managed small to large projects from initiation through closing. Facilitated project team meetings, provided weekly status updates to stakeholders, created and maintained project documentation in a centralized repository. Documentation included project plans, stakeholder registers, risk registers, issues logs, and closing documents. Managed cross-functional teams to complete strategic projects to optimize operational efficiencies and produce financial savings of $750K and more for the organization. Projects included consolidating branch operations and implementing new mileage reimbursement programs to replace fleet vehicles for the sales force. Coordinated projects to drive sales and generate revenue. Projects included coordination of equipment assessments at over 800 dental offices to build electronic inventory files and increase service opportunities through equipment repairs or replacements.

Business Analyst

• Oct 2012 - Jun 2015

Led gathering, documentation and maintenance of requirements for company-wide strategic and tactical projects. Solicited and documented requirements from business leaders, translated those requirements into technical specifications and user stories, assisted QA in writing test cases, and monitored User Acceptance Testing to ensure project outcomes fulfilled requirements. Interviewed Senior Management to solicit requirements and set project deliverables. Created mapping documents, work… Show more Led gathering, documentation and maintenance of requirements for company-wide strategic and tactical projects. Solicited and documented requirements from business leaders, translated those requirements into technical specifications and user stories, assisted QA in writing test cases, and monitored User Acceptance Testing to ensure project outcomes fulfilled requirements. Interviewed Senior Management to solicit requirements and set project deliverables. Created mapping documents, work breakdown structures and system specifications. Projects included enhancing credit card data processing to provide a $1.3 million annual reduction in corporate processing costs and updating financial systems to encrypt credit card information to comply with PCI credit card regulations.

Risk Manager

• Jan 2010 - Sep 2012

Facilitated annual Operational Risk Scenario Analysis Workshops with business unit Vice Presidents, senior management and subject matter experts to identify emerging risks. Identified risks were included in risk mitigation efforts and capital modeling to ensure minimal operational loss. Managed monthly reconciliation and data analysis processes to review operational losses and assist in risk mitigation. Created and delivered monthly reports to key business unit stakeholders. Facilitated annual Operational Risk Scenario Analysis Workshops with business unit Vice Presidents, senior management and subject matter experts to identify emerging risks. Identified risks were included in risk mitigation efforts and capital modeling to ensure minimal operational loss. Managed monthly reconciliation and data analysis processes to review operational losses and assist in risk mitigation. Created and delivered monthly reports to key business unit stakeholders.

Senior Rate Verification Analyst

• Jun 2003 - Dec 2009

Conducted quality assurance and end user acceptance testing for a project to change monthly reviews on customer billing which resulted in $500K in savings monthly. Performed monthly reviews on pre-invoiced billing information to validate pricing and prevent incorrect billing while complying with process guidelines of Sarbanes-Oxley. Conducted quality assurance and end user acceptance testing for a project to change monthly reviews on customer billing which resulted in $500K in savings monthly. Performed monthly reviews on pre-invoiced billing information to validate pricing and prevent incorrect billing while complying with process guidelines of Sarbanes-Oxley.