Jennie Neusch (Lavin)
Quality Engineering Manager at Webflow- Claim this Profile
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Bio
Allison Goodman
Over the last 5.5 years, I have had the pleasure of working together with Jennie at TeamSnap. During this time, Jennie has led and managed the QA team and has been an integral part of our success in delivering high quality products. Not only does Jennie hold a wealth of product knowledge but she is able to provide new ways of thinking about problems and the impact our decisions will have on our product and user experience. Additionally, Jennie is passionate about continuing to educate herself on new skills and tooling. Jennie has led the adoption of using new tools, optimized existing tools, and has helped streamline our Jira processes, making us a better product development team. I can't say enough positive things about the working relationship Jennie cultivated between the product, engineering, and QA team.
Jennifer Shaeffer
Allison Goodman
Over the last 5.5 years, I have had the pleasure of working together with Jennie at TeamSnap. During this time, Jennie has led and managed the QA team and has been an integral part of our success in delivering high quality products. Not only does Jennie hold a wealth of product knowledge but she is able to provide new ways of thinking about problems and the impact our decisions will have on our product and user experience. Additionally, Jennie is passionate about continuing to educate herself on new skills and tooling. Jennie has led the adoption of using new tools, optimized existing tools, and has helped streamline our Jira processes, making us a better product development team. I can't say enough positive things about the working relationship Jennie cultivated between the product, engineering, and QA team.
Jennifer Shaeffer
Allison Goodman
Over the last 5.5 years, I have had the pleasure of working together with Jennie at TeamSnap. During this time, Jennie has led and managed the QA team and has been an integral part of our success in delivering high quality products. Not only does Jennie hold a wealth of product knowledge but she is able to provide new ways of thinking about problems and the impact our decisions will have on our product and user experience. Additionally, Jennie is passionate about continuing to educate herself on new skills and tooling. Jennie has led the adoption of using new tools, optimized existing tools, and has helped streamline our Jira processes, making us a better product development team. I can't say enough positive things about the working relationship Jennie cultivated between the product, engineering, and QA team.
Jennifer Shaeffer
Allison Goodman
Over the last 5.5 years, I have had the pleasure of working together with Jennie at TeamSnap. During this time, Jennie has led and managed the QA team and has been an integral part of our success in delivering high quality products. Not only does Jennie hold a wealth of product knowledge but she is able to provide new ways of thinking about problems and the impact our decisions will have on our product and user experience. Additionally, Jennie is passionate about continuing to educate herself on new skills and tooling. Jennie has led the adoption of using new tools, optimized existing tools, and has helped streamline our Jira processes, making us a better product development team. I can't say enough positive things about the working relationship Jennie cultivated between the product, engineering, and QA team.
Jennifer Shaeffer
Credentials
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Foundations of Project Management
Coursera | GoogleJun, 2021- Nov, 2024 -
CSM
BadgeCertDec, 2018- Nov, 2024
Experience
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Webflow
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United States
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Software Development
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500 - 600 Employee
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Quality Engineering Manager
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May 2022 - Present
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TeamSnap
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United States
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Software Development
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100 - 200 Employee
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Product Development Operations Manager
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Feb 2022 - May 2022
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Quality Assurance/Product Operations Manager
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Feb 2019 - Feb 2022
* Created company-wide process and workflows for managing epics, stories and associated issues for the product development teams.* Planned and coordinated cross-functional meetings with accompanying documentation to increase visibility and improve collaboration across product development.* Created new projects, dashboards and reporting for multiple teams across the company.* Researched and implemented product development tools for better transparency across the company for roadmaps and OKR alignment. Show less
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Quality Assurance Manager
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Jan 2016 - Apr 2020
* Owned and developed QA testing procedures and acceptance criteria for web, mobile and internal applications built by over 40 engineers.* Partnered with product and engineering to move QA further left in the development lifecycle thereby shortening the cycle by preventing bugs as opposed to squashing them at the end.* Grew a fully-remote team from one to eight; in charge of hiring, mentoring, personal development and budget.
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Quality Assurance Tester
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Jul 2014 - Jan 2016
* Performed functional, regression, smoke, UAT, exploratory, usability testing on iOS, Android and Web.* Partnered closely with product managers, design, developers and customer support to define acceptance criteria and product test plans.* Transitioned the QA team from GitHub to Jira for defect management and reporting.
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Customer Support Representative
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Apr 2013 - Jul 2014
* Resolved customer issues in partnership with the engineering team.* Recommended initiatives to product management.* Maintained an excellent customer satisfaction rating.
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Education
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1996 - 1998
Becker College
Associate of Science (A.S.) -
Belmont High School
Community
