Jennie Mackenzie
Learning & Development Manager at The Hotel Collection- Claim this Profile
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Bio
Credentials
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Post Graduate Diploma in Human Resource Management
CIPDJul, 2009- Nov, 2024 -
CIPD Managing Learning & Development
-Jul, 2002- Nov, 2024 -
Stonebow Group Training Techniques
StonebowFeb, 2002- Nov, 2024 -
Craft Trainer Award
-Jul, 2001- Nov, 2024 -
HND in Hospitality, Catering and Institutional Manageement
-Jun, 1995- Nov, 2024
Experience
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The Hotel Collection
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United Kingdom
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Hospitality
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1 - 100 Employee
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Learning & Development Manager
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Jan 2014 - Present
Shaping and implementing the L&D Strategy ensuring alignment to the HRM and Business Strategy. To enable the development of talent across the organisation via delivering best practice learning and development and implementing suitable frameworks to grow top talent for the future. Shaping and implementing the L&D Strategy ensuring alignment to the HRM and Business Strategy. To enable the development of talent across the organisation via delivering best practice learning and development and implementing suitable frameworks to grow top talent for the future.
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Hilton
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United States
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Hospitality
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700 & Above Employee
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Cluster Training Manager (Scotland)
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Apr 2012 - Dec 2013
A member of the European Learning & Development team, responsible for the training and development of circa 1800 employees across 12 Hotels and Resorts in Scotland. Implementing and driving the L&D Strategy for the Scottish Hotels, ensuring the organisational culture, vision and values were driven through all learning interventions. Development of a team of Hotel trainers across the region ensuring that the training agenda was consistently delivered and achieved. A member of the European Learning & Development team, responsible for the training and development of circa 1800 employees across 12 Hotels and Resorts in Scotland. Implementing and driving the L&D Strategy for the Scottish Hotels, ensuring the organisational culture, vision and values were driven through all learning interventions. Development of a team of Hotel trainers across the region ensuring that the training agenda was consistently delivered and achieved.
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Edinburgh College
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United Kingdom
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Education Administration Programs
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500 - 600 Employee
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Learner Development Tutor
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Jan 2011 - Apr 2012
Recruitment, support and development of students across the Food & Hospitality Curriculum area. Driving the Curriculum for Excellence through training and tutorials. Managing and supporting the retention, development and achievement of students and providing pastoral guidance and support. Recruitment, support and development of students across the Food & Hospitality Curriculum area. Driving the Curriculum for Excellence through training and tutorials. Managing and supporting the retention, development and achievement of students and providing pastoral guidance and support.
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Hilton
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United States
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Hospitality
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700 & Above Employee
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Cluster Training Manager (Central Scotland)
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Aug 2008 - Apr 2009
Management of the training and development of circa 1000 employees across 5 Hotels in Central Scotland. Delivering and managing all classroom and online learning interventions, training evaluation, coaching, budgeting and reporting. Management of the training and development of circa 1000 employees across 5 Hotels in Central Scotland. Delivering and managing all classroom and online learning interventions, training evaluation, coaching, budgeting and reporting.
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Reid Furniture
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Glasgow, United Kingdom
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Training & Development Manager
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Nov 2002 - Jul 2008
Reporting to the Chief Executive of a high quality manufacturer and furniture retailer with an annual turnover of £80 million, the main purpose of this role involved the set up and management of the training function for Reid Furniture and Reid Furniture (Ireland) Ltd. Responsibilities included training needs analysis, training design and delivery. Key achievements included recieving IIP Recognition awarded in March 2006. Reporting to the Chief Executive of a high quality manufacturer and furniture retailer with an annual turnover of £80 million, the main purpose of this role involved the set up and management of the training function for Reid Furniture and Reid Furniture (Ireland) Ltd. Responsibilities included training needs analysis, training design and delivery. Key achievements included recieving IIP Recognition awarded in March 2006.
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Westin Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Training Manager
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Jul 2001 - Nov 2002
Development and successful implementation of a Hotel training function for a prestigious luxury 5 star Hotel Resort on the West Coast of Scotland. Design and implementation of personal training and development plans in line with the organisational competency framework, mission, vision and values. Development of a Learning & Development Strategy in line with the business objectives. Development and successful implementation of a Hotel training function for a prestigious luxury 5 star Hotel Resort on the West Coast of Scotland. Design and implementation of personal training and development plans in line with the organisational competency framework, mission, vision and values. Development of a Learning & Development Strategy in line with the business objectives.
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Melia White House Hotel
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Regents Park, London
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Training Officer
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Nov 1999 - Jul 2001
Design and delivery of a wide range of corporate training and management development materials for a 500 bedroom luxury four star hotel in Regents Park London Design and delivery of a wide range of corporate training and management development materials for a 500 bedroom luxury four star hotel in Regents Park London
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DeVere Hotels
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The Grand Hotel, Brighton
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Events Manager
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Apr 1997 - Nov 1999
Managing a wide variety of high profile conferences, functions, weddings and events (for up to 1200 guests) for a prestigious 5 star hotel. Leading a team of 50 employees, ensuring that training was consistently carried out and standards of excellence delivered. Managing a wide variety of high profile conferences, functions, weddings and events (for up to 1200 guests) for a prestigious 5 star hotel. Leading a team of 50 employees, ensuring that training was consistently carried out and standards of excellence delivered.
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Education
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2006 - 2009
Glasgow Caledonian University
Post Graduate Diploma in Human Resource Management, Human Resources Development -
1985 - 1993
Swanwick Hall School
3 A levels plus 8 GCSEs
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