Experience

Chestnut Residence

• Canada
• Higher Education
• 1 - 100 Employee

• Front Desk Agent

  • Feb 2023 - Present

  Directing the students, visitors and couriers Managing parcels and tracking their pick-up by the resident Receiving and reporting service/maintenance requests Providing orientation on facility services Answering and directing phone calls Administering the room booking and reservations system Issuance and reprogramming of key cards for residents Logging guests and issuing guest passes Checking in and checking out both student residents and hotel guests during the hotel season Creating reservations for guests Creating charges for lost items Show less



Graduate House

• Canada
• Real Estate

• Service Desk Assistant

  • Aug 2023 - Present

  Reprogramming and re-issuing key fobs for residents Facilitating move-in procedures for residents Facilitating check-in and check-out procedures for residents Receiving and reporting emergency/maintenance requests Receiving deliveries and notifying residents of their arrival Tracking parcel pick-ups with accuracy Responding to phone calls, emails and other in-person inquiries Recording event sign-ups and payments Reprogramming and re-issuing key fobs for residents Facilitating move-in procedures for residents Facilitating check-in and check-out procedures for residents Receiving and reporting emergency/maintenance requests Receiving deliveries and notifying residents of their arrival Tracking parcel pick-ups with accuracy Responding to phone calls, emails and other in-person inquiries Recording event sign-ups and payments


University of Toronto Pre-Law Society
• Law Practice
• 1 - 100 Employee
• Member

  • Sep 2022 - Present


Hart House

• Civic & Social Organization
• 1 - 100 Employee

• Information Services Attendant

  • Oct 2021 - Sep 2023

  Facilitating essential resource spaces/fitness centre spaces Checking members and students into fitness/resource spaces using Fusion Answering phones and emails Answering all general inquiries by providing excellent customer service Receptionist experience as well as performing administrative tasks Supervising fitness centre spaces Concierge desk experience Processing sales/memberships through POS system Theatre box office experience through selling tickets and reviewing seat maps Supervising events through monitoring intake and customer flow within the building Handling cash, printing sales reports and filling cash slips Show less



Kumon North America, Inc.

• United States
• Education Administration Programs
• 700 & Above Employee

• Assistant

  • Sep 2016 - Jul 2018

  Facilitates the successful learning of students within the centre Analyzes completed work of the students for any mistakes Corrects any errors on the work provided by the students Clarifies any complicated matters within the work Assesses the student’s progress Assists the centre supervisor with any situation Facilitates the successful learning of students within the centre Analyzes completed work of the students for any mistakes Corrects any errors on the work provided by the students Clarifies any complicated matters within the work Assesses the student’s progress Assists the centre supervisor with any situation