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5.0

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Jolinda Cappello

Jennie is an expert troubleshooter who takes pride in her work and always goes the extra mile, whether it is to help someone with any Microsoft Office program or to make a new coworker feel welcome. Over the years, she has assisted me countless times with formatting issues in Word and Excel, and she always has neat tips and tricks for working

Grant Benson

I worked with Jennie years ago and we have stayed in touch off and on since. Jennie was always been a very conscientious person who provided a high level of service while demonstrating a passion for her results and the success of those around her. I have every reason to believe those traits are still the cornerstone of Jennie's work today.

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Experience

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Standards Coordinator
      • Aug 2012 - Present

      Coordinate and lead projects for group members and ANSI and ISO standards projects while supporting Director of Standards and Technical Services and Standards Development Managers.* Administrator for online standards collaboration platform.* Set-up, edit and prepare technical safety standards for publication and distribution.* Timely follow-up with member and standards committee member information requests.* Maintain committee information in association membership database.* Plan and coordinate meetings and events for standards committees and membership volunteers.* Annual conference preparation and support.* Collaborate with standards committee chairs and members to revise ANSI safety standards.

    • Administrative Assistant, Practices & Standards
      • Jun 2002 - Aug 2012

      Provide administrative support to Director of Practices & Standards, Manager of Practice Specialties, Conferences and Meetings Manager and Conferences and Meetings Coordinators.* Reformat, proof and prepare ANSI safety standards for publishing.* Maintain rosters for multiple committees and subcommittees.* Compile and distribute monthly mailings and information for new members.* Preparation for seminars, meetings and annual conference.

    • Executive Assistant to Senior Market Executive
      • 1998 - 2001

      Provided administrative support to Senior Market Executive and support to management team of 17 offsite managers. Entrusted with sensitive information to be held in strict confidence. * Coordinated and planned events, quarterly meetings and travel arrangements. * Compiled and distributed monthly mailings to more than 300 franchisees. * Customer service representative for both public customers and franchisees. * Assisted in preparation of annual budget presentations. Provided administrative support to Senior Market Executive and support to management team of 17 offsite managers. Entrusted with sensitive information to be held in strict confidence. * Coordinated and planned events, quarterly meetings and travel arrangements. * Compiled and distributed monthly mailings to more than 300 franchisees. * Customer service representative for both public customers and franchisees. * Assisted in preparation of annual budget presentations.

    • United States
    • Software Development
    • Zone Network Administrator
      • 1990 - 2001

      Acted as primary point person for remote administration of the Zone Office LAN. Troubleshoot computer software and hardware issues. Redirected client calls as necessary.* Instrumental in the installation of initial computer network.* Coordinated reinstallation of computer network during two office relocations.* Maintained database of computer hardware.* Maintained daily back-up schedule.

    • Assistant to General Manager
      • 1992 - 1998

      Provided administrative support to General Manager and support to management team of 10 offsite managers.* Facilitated the integration of Dunkin' Donuts and Baskin-Robbins brands.* Created and maintained shop list database consisting of more than 350 locations in 6 states.* Coordinated and planned meetings and travel arrangements.* Assisted in preparation of budget presentations.

    • Assistant to Director of Operations
      • 1986 - 1992

      Provided administrative support to Director of Operations and support to management team of 8 offsite managers.* Assisted in preparation of legal documents.* Created log system to track progress of shop transfers.* Coordinated and planned recognition event and meeting in Las Vegas for over 200 franchisees.

    • Assistant to Zone Office Manager
      • 1980 - 1986

      Provided support to Zone Office Manager and management team of 6 onsite managers. Coordinated office equipment purchases, billing and maintenance contracts. Secured vendors and processed invoices.* Assisted in the synchronization of two office relocations.* Coordinated new office equipment and billings that saved the company over $10,000 per year.* Initiated automatic shipments of office supplies to improve efficiency.

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