Experience

Escapes On The Run

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Business Owner

  • Jan 2017 - Present

  A unique employee engagement program serving Central Indiana. We focus on "escape style"​ events that can provide an exciting experience for employees and teams. We deliver to the door of your business and help facilitate great conversation around the value of teamwork, organization, attention to detail, and managing time to achieve goals. All this while participants have a blast in our "Mad Scientist"​ themed unit or enjoy a custom themed experience for your event! A unique employee engagement program serving Central Indiana. We focus on "escape style"​ events that can provide an exciting experience for employees and teams. We deliver to the door of your business and help facilitate great conversation around the value of teamwork, organization, attention to detail, and managing time to achieve goals. All this while participants have a blast in our "Mad Scientist"​ themed unit or enjoy a custom themed experience for your event!


C
• Netherlands
• E-learning
• Commercial Services Professional

  • Aug 2013 - May 2014


JPMorgan Chase

• United States
• Investment Management

• Small Business Specialist, Licensed Banker

  • Jul 2011 - Aug 2013

  Registered Representative of JP Morgan Securities, Insurance Agent of Chase Insurance Agency Services, Inc. Registered Representative of JP Morgan Securities, Insurance Agent of Chase Insurance Agency Services, Inc.



Fifth Third Bank

• United States
• Civic and Social Organizations

• Operations Manager

  • Dec 2010 - Jul 2011

  Raised fee realization from 91% to 94% in 1st quarter 2011Increased average number of teller referrals 700% through structured transaction coachingDeveloped new account opening procedures to ensure consistent adherence to policyIncreased teller accuracyAuditing vault, tellers, and cash to ensure complianceHandling customer transactionsWeekly coaching with tellers and personal bankers to create structured development plansFinding and following up on leads, taking advantage of opportunities to increase household penetrationCreated monthly *sales contests* within branch to boost employee engagementStrong focus on customer experience to drive retention Received a score of 4.79/5 on last annual review Show less

• Financial Services Representative

  • Jul 2009 - Dec 2010

  Providing excellent customer serviceCreating customized plans for customers* financial successHandling customer transactionsFinding and following up on leads, taking advantage of opportunities to cross sellAuditing vault, tellers, and cash to ensure complianceCoaching tellers and creating individualized development plansParticipating in several diversity events hosted by Fifth Third and their partnersCommittee Member, Diversity Council, a Fifth Third group that promotes the success of females working in businessCreated and implemented a quarterly newsletter for our affiliate.Implemented FSR conference call to boost FSR sales Show less



Academic Solutions

• United Kingdom
• Higher Education
• 1 - 100 Employee

• Technical Assistant Intern

  • Jan 2007 - Jun 2007

  Administered cognitive training for children. Completed extensive training and with "Play Attention" software that facilitated improvement of attention and taught skills necessary for success in the classroom, at work, and with friends. Lead children ages 7 to 14 through ADHD refocusing training Administrative training Organized and maintained medical files, scheduled patients, coordinated day camps, and implemented Excel sheets to track billing and client information. Also responsible for written communication with parents and community. Show less

• Sales Associate (Teller)

  • Aug 2006 - Feb 2007

  Bank teller activities including cash draw balancing and customer service High emphasis on "cold-calling" to ensure sales of mortgages, credit cards Bank teller activities including cash draw balancing and customer service High emphasis on "cold-calling" to ensure sales of mortgages, credit cards