Experience

PostNord Oy

• Finland
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• HR Manager

  • Jun 2019 - Present

  Helsinki, Uusimaa, Finland



PostNord Strålfors

• Sweden
• IT Services and IT Consulting
• 400 - 500 Employee

• Head of HR

  • Jun 2019 - Sep 2021

  Vantaa, Uusimaa, Finland

• Head of HR, Communication and Marketing

  • Mar 2017 - May 2019

  Vantaa I support the fullfilment of company goals and strategy through people, communication and marketing. I participate in the management team work.

• HR Manager

  • Mar 2015 - Feb 2017

  Helsinki Area, Finland I’m responsible of the HR and Communication in Finland. I report to the country manager and participate in the country management team. In my work I plan and implement the HR and communication cycle including group processes. I support the managers with all the issues considering employer life cycle as well as developmental issues, leadership and industrial relations.

• Sales Group Manager

  • Jan 2013 - Feb 2015

  Vantaa I was responsible of the sales team. I had 5 account and key account managers reporting to me and I reported to sales and customer service director. I used my coaching skills to help the sales personnel to achieve their goals and implemented regular coaching sessions with the group. I also saw a need to streamline the process and simplify the working methods.

• HR Manager

  • Jun 2010 - Dec 2012

  Vantaa I was responsible of all HR functions and communication in Finland with approximately 80 co-workers. I reported to country manager and to Strålfors Group HR and Communication Director and participated in the country management team. I was also manager for three co-workers who took care of space and lobby services, occupational safety and health and environmental issues and insurances.. I developed leadership through i.e. training, peer groups, and 121 discussions and communication through… Show more I was responsible of all HR functions and communication in Finland with approximately 80 co-workers. I reported to country manager and to Strålfors Group HR and Communication Director and participated in the country management team. I was also manager for three co-workers who took care of space and lobby services, occupational safety and health and environmental issues and insurances.. I developed leadership through i.e. training, peer groups, and 121 discussions and communication through intranet, information meetings and systems and processes through by implementing tools and standardizing processes. Strong commitment was clearly visible in the improved results of the staff satisfaction survey.

• Customer Service Manager

  • Apr 2008 - Jun 2010

  Vantaa I was responsible of the customer service team consisting of five customer contact managers and one trainee. Customer service was responsible of daily routines, customer contacts and invoicing. After my initiative we conducted a massive organizational change where we delegated some of the tasks from customer service to other departments in order to focus more on customers and implemented a ticket/ issue tracking system. I also planned and held a training day for the people in the company that… Show more I was responsible of the customer service team consisting of five customer contact managers and one trainee. Customer service was responsible of daily routines, customer contacts and invoicing. After my initiative we conducted a massive organizational change where we delegated some of the tasks from customer service to other departments in order to focus more on customers and implemented a ticket/ issue tracking system. I also planned and held a training day for the people in the company that are working with customers. In addition I worked as a key account manager to Strålfors’ biggest client and participated in the extended management team meetings.



Datacom Finland Oy

• Key Account Manager

  • Sep 2004 - Apr 2008

  Helsinki Area, Finland I started as a responsible salesperson for new and existing customers. Since fall 2006 I worked as a dedicated key account manager for the biggest client. Since 2006 I also took marketing communication coordination in addition to my role as a key account manager. As a marketing coordinator I e.g. organized several customer events such as big opening party of the new premises and the first Finnish Strålfrors Smarter Communication day.



Etelä-Karjalan Osuuspankki

• Service Manager

  • 2003 - 2004

  Lappeenranta Area, Finland Etelä-Karjalan Osuuspankki had three service points: two in Lappeenranta and one in Imatra with 4 co-workers. As a service manager I was responsible of the sales and result of the service points as well as the leadership of the co-workers. Importance of acting as an example and participating in the daily work. I also participated in the planning and implementation of the operating model for new customers’ acquisitions.