Non- Executive Board Director

• Jul 2022 - Present

Chief Executive Officer

• Jul 2010 - Present

The Northern Rivers Community Gateway is a Not for Profit registered charity delivering welfare and community capacity building programs, across NSW, Mid North Coast, New England and the Far North Coast. Programs include: A community hub delivering intake, assessment and referral, emergency relief; Community support programs including youth and children's trauma counseling service, psychology service for adult survivors of sexual assault, connecting families case management, parent under pressure counseling, Aboriginal homelessness case management; Social and financial inclusion programs including no Interest loans, budget counseling, volunteer resources, community visitor scheme; Children’s services including behaviour management programs, childcare centres in Lismore, Wollongbar, Alstonville, Kyogle, Ocean Shores and Casino; and the NSW Financial Inclusion Coordination program. As CEO Jenni has responsibility for: • Setting and achieving the strategic and operational objectives of the organisation in conjunction with the Board of Directors • Day to day operational management of the Northern Rivers Community Gateway providing local, regional and state services. • Financial management • Human resource management • Quality management • Adherence to statutory regulations • Engagement with key regional partners, key external stakeholders Jenni's key achievements in this role include: • Significant expansion of the organisation income, programs and services • Negotiated purchase of head office building in Lismore CBD from Lismore City Council (2013) • Practice Framework • QIP Accreditation (2018 and 2021) against the QIC Health and Community Service Standards 7th Edition. • NILS loan Manager NSW - largest NILS provider in NSW • Chair NSW Financial Inclusion Network • Project development: Approved Development application for ten units in the CBD of Lismore to meet the affordable housing need • Convened the 4th Financial Inclusion conference, Sydney 2022

Board Member

• Nov 2018 - Nov 2022

Treasurer

• Oct 2014 - Oct 2020

Manager Planning and Performance ( Formally: Greater Metro South Brisbane Medicare Local)

• Oct 2013 - May 2014

As Manager of Planning and Performance with Greater Metro South Brisbane Medicare Local Jenni managed the team responsible for Primary Health Care Planning, Organisational Planning and Business Development. Jenni lead the development of the 2014/15 whole of region needs assessment and the development of the GMSBML annual plan. Jenni represented the organisational in cross sector strategic planning and facilitated projects to address regional priorities. As Manager of Planning and Performance with Greater Metro South Brisbane Medicare Local Jenni managed the team responsible for Primary Health Care Planning, Organisational Planning and Business Development. Jenni lead the development of the 2014/15 whole of region needs assessment and the development of the GMSBML annual plan. Jenni represented the organisational in cross sector strategic planning and facilitated projects to address regional priorities.

Consultant

• Jun 2005 - Feb 2011

• Strategic Planning Meridian Health and Dirrawong Aboriginal Service 2010 • Client evaluation Tweed Community Options, Tweed Shire Council 2010 • Strategic Planning Tweed Community Options, Tweed Shire Council 2010 • Evaluation of Tweed Community Options Service, Tweed Shire Council 2010 • Submission writing St Andrews Aged Care Facility 2009-2010 • Strategic Planning Far North Coast Commonwealth Carelink and Carer Respite Centre 2009/2010 • HACC Orientation Training 2001-2010 • Reflective Communication Training Package 2009 • Evaluation of the Northern Rivers Women’s Domestic Violence Court Assistance Scheme 2008 • Review of the Tweed Community Care Forum 2007 • Evaluation of Mid North Coast Regional Council for Social Development 2006 • Organisational Review of Brunswick Valley Meals on Wheels Service 2006 • Organisational Review of Ballina Meals on Wheels Service 2005 • Review of Far North Coast Aboriginal Interagency Network 2005 • Evaluation of Northern Rivers Area Health Services Health Related Transport Program 2000

HACC Development Manager/Acting CEO

• Aug 2002 - Jul 2010

• Work within a regional peak body. Advocate on behalf of the aged and disability sector at a regional and national level. • Membership of the NCOSS NSW HACC Issues Forum, NSW Community Care Coalition, NSW HACC DO Network. • Develop and Manage staff in the implementation of sector driven innovation including well known regional projects; the Abuse of Older Adults Prevention Project, HACC Fees Research Project, Review of the disability respite framework. • Faciliate cross sector collaboration of the Health and Community Services Sector • Facilitate service planning and reviews for HACC services. • Implement Far North Coast Community Services Training Calendar • Establish and facilitate the Richmond Interagency • Implement Aboriginal Cross Cultural Awareness Training for the FNC • Coordinate the FNC Best Practice in HACC service conference 2003, Community Based Management Conference 2005, Ageing Managing Change Now Conference 2006 and the Complex Needs Conference 2008

Regional Coordinator

• Jun 2000 - Dec 2002

• Setup and establish a regional presence for Carers NSW in Far North Coast • Establish networks with Service providers and Carers • Facilitate innovative responses of support to families of people with developmental disabilities. • Counselling (Telegroup). • Facilitate regional workshops for Service Providers • Setup and establish a regional presence for Carers NSW in Far North Coast • Establish networks with Service providers and Carers • Facilitate innovative responses of support to families of people with developmental disabilities. • Counselling (Telegroup). • Facilitate regional workshops for Service Providers

Health Service Manager

• Jan 1999 - Jul 2000

• Implement and evaulate Health Related Transport Models • Developed and managed implementation of operational guidelines for health related transport • Conducted evaluation of Health Related Transport Models on behalf of Northern Rivers Area Health Service Board. • Implement and evaulate Health Related Transport Models • Developed and managed implementation of operational guidelines for health related transport • Conducted evaluation of Health Related Transport Models on behalf of Northern Rivers Area Health Service Board.

Community Advisor

• Jun 1994 - Jul 2000

• Aged care Counsellor Facilitated Education/Information Workshops for Veterans and Service providers • Facilitated and montiored the successful development and implementation of successful community development projects eg Alstonville Wellness Centre, Byron Bay Holiday Respite Project, Carer Respite Coordination with ACAT ( first coordination service in the area) • Evaluated DVA funded programs. • Develop regional plans for Local Government areas on Far North Coast • Departmental Representation at official functions • Media liaison • Liaison with Ministers of Parliament. Preparation of ministerial briefings, senate estimates enquiry responses.

Manager

• Oct 1993 - Jun 1994

Manage Youth Service with shop front facilities & outpost activities from Lismore to Tweed Heads. Counsellor (youth) Manage Youth Service with shop front facilities & outpost activities from Lismore to Tweed Heads. Counsellor (youth)

Assistant Area Manager/Validation Officer ( Auditor) / Nursing Home Standards Monitor

• Jun 1986 - Oct 1993

• Auditor - Residential Aged Care Facilities • Executive Officer Validation • Review audits • Primary Contact for Aged Care Industry representatives for clarification of legislation • Respond to Senate Estimates Committees • Auditor - Residential Aged Care Facilities • Executive Officer Validation • Review audits • Primary Contact for Aged Care Industry representatives for clarification of legislation • Respond to Senate Estimates Committees