Experience

DeGroup Pty Ltd
• Australia
• Real Estate
• 1 - 100 Employee
• Centre Manager

  • Sep 2021 - Present

MYER
• Australia
• Retail
• 700 & Above Employee
• Assistant Store Manager

  • Mar 2021 - Nov 2021

Brand Collective Pty Ltd
• State Manager Shoe Warehouse

  • Jul 2019 - Mar 2021

Hanes Brands Australasia
• Australia
• Retail
• 700 & Above Employee
• Snr Area Manager VIC/TAS

  • May 2013 - Jul 2019


Best and Less

• Australia
• Leisure, Travel & Tourism
• 1 - 100 Employee

• store manager

  • Jun 2012 - May 2013

  Relief Store Manager: Manage business and implement business strategies in individual stores where required. Lead/Coach and develop team in new customer service culture. Implement better basics role out into stores within my region. Manage Sales and Wages within the store to achieve weekly targets! Hands on Manager working along side team members to help build relations and build customer cliental. Manage Safety on a daily basis and build team awareness. Much ,much more .... Relief Store Manager: Manage business and implement business strategies in individual stores where required. Lead/Coach and develop team in new customer service culture. Implement better basics role out into stores within my region. Manage Sales and Wages within the store to achieve weekly targets! Hands on Manager working along side team members to help build relations and build customer cliental. Manage Safety on a daily basis and build team awareness. Much ,much more ....

• Assistant Store Manager

  • Dec 2011 - Jun 2012

  • Act as Duty Manager in absence of the Store Manager • Provide coaching, development and performance management to the Sales managers. • Provide change to leadership to build resilience and growth within the selling teams to drive a culture of continuous improvement and a Sales focus • Maximise opportunities and create a customer centric environment • Develop, Monitor & review sales targets with Sales managers • Monitor the performance of aligned areas against forecasts, budgets and plans. • Promote a culture of compliance by ensuring that policies and procedures are implemented and monitored • Actively manage safety issues to ensure timely corrective action is taken Show less



Apparel Group Pty Limited

• Area Manager

  • Feb 2011 - Nov 2011

  • Oversee 10 stores (David Jones Concession stores & DFO outlet) • Implement and drive business strategies and direction through managing wages to sales, managing of budgets by weekly, monthly, quarterly and Seasonal. • Stock Management- Investigating and managing stock loss & discrepancies. Achieving company shrinkage targets .6% • Leadership and workforce management- leading and coaching the team to achieve business objectives. Developing internal staff in line with succession plan • Store Development-Actively involved in the operational projects of concessions and refurbishments • Visual Merchandising-Always ensuring store presentation is in line with Company standards. • Building Relationships with key management team members and relevant stakeholders within David Jones Show less



Sportscraft

• Australia
• Retail Apparel and Fashion
• 1 - 100 Employee

• Snr Store Manager

  • May 2008 - Feb 2011

   Oversee Multi site Locations  Negotiation Skills.  Building and establishing rapport with Head office team  Ability to achieve sales, wages, KPI and shrinkage targets  Strong leadership and people management skills  Recruiting new team members for the business  Implementing new IT procedures to managers  Mentoring other managers in the business  Coaching and developing team members within the business  Creative flair for merchandising  Delivering 100% excellence in Customer Service Show less

• Customer Service Manager/ Merchandise Mgr

  • Aug 2000 - May 2008

   Acting store manager role  Oversee 6 Businesses (Ladies Fashion, Accessories, LadiesShoes,Childrenswear, Intimate Apparel and Cosmetics.  Negotiation skills  Building relationships with buyers, Sales Representative etc.  Manage 4 Customer Service and Selling Managers  Achieving sales targets over 10million season  Ability to manager over 250 staff members  Performance management and training skills  Ability to motivate and inspire team members  Customer Service  Manage and lead Scan count(stocktake)  Investigate stocktake analysis Show less



Coles

• United States

• Point Of Sale Coordinator

  • 1993 - 1999

   Completed a Retail Traineeship  Total responsibility for price integrity within the store  Analysing computer sales data  Incharge of computer break downs  Customer Service  New Store openings  Training Staff  Store layouts  Data entry  Completed a Retail Traineeship  Total responsibility for price integrity within the store  Analysing computer sales data  Incharge of computer break downs  Customer Service  New Store openings  Training Staff  Store layouts  Data entry