Experience

Abc Veterinary Hospital

• United States
• Veterinary Services
• 1 - 100 Employee

• Veterinary Assistant

  • Sep 2016 - Present

  kearny mesa


Saint Leo University
• United States
• Higher Education
• 700 & Above Employee
• Student

  • Jun 2012 - Present


Chula Vista Animal Care Center

• Veterinary Assistant

  • Mar 2016 - Sep 2016

  Chula Vista, California



Geeks on Site

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Independent Contractor

  • Mar 2015 - Jul 2015

  San Diego, California Mobile and remote computer technician for Geeks on Site. Customer service is very important, as I usually work with people who are not technically savvy. Assuring them that it is okay, having patience and showing them step by step what to do always ends in good results. Repair customers computers by removing malware and spyware with various programs. Install printers and teach customers how to use them. Set up home networks from Modem, to Router, to devices and show customer how to… Show more Mobile and remote computer technician for Geeks on Site. Customer service is very important, as I usually work with people who are not technically savvy. Assuring them that it is okay, having patience and showing them step by step what to do always ends in good results. Repair customers computers by removing malware and spyware with various programs. Install printers and teach customers how to use them. Set up home networks from Modem, to Router, to devices and show customer how to connect to them. Troubleshoot users personal software to get it working with their computer again. Transfer users C: from old computer to new computer and set up users new computer. Set up Outlook and import contacts, show user how to create a .pst file. Educate users on proper computer, smart phone and tablet use such as when to charge and reboot. Install antivirus software and cleanup software on users computer so they will have less issues in the future. Show less



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Helpdesk Technician

  • Jun 2012 - Aug 2014

  Naval Medical Center Portsmouth Naval Medical Center Portsmouth - Responsible maintenance and troubleshooting of 7,000 computers, computer peripherals and software within the Naval Hospital. - Independently completed 250 trouble calls, which resulted in saving the Navy 150K through equipment repair and reutilization. - Subject Matter Expert -Answer user inquiries regarding computer software or hardware operation to resolve problems. -Enter commands and observe system functioning to verify correct operations… Show more Naval Medical Center Portsmouth - Responsible maintenance and troubleshooting of 7,000 computers, computer peripherals and software within the Naval Hospital. - Independently completed 250 trouble calls, which resulted in saving the Navy 150K through equipment repair and reutilization. - Subject Matter Expert -Answer user inquiries regarding computer software or hardware operation to resolve problems. -Enter commands and observe system functioning to verify correct operations and detect errors. -Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. -Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. -Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. - Revised the standard operating procedures for network installation vice hard drive installation of the Bootable Anti-virus Recovery Tool. - Individually assisted with the training of over 40 people who became expert technicians. - Refer major hardware or software problems or defective products to vendors or technicians for service. - Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use. - Responsible for installing software such as Adobe Pro, Microsoft Office Suite, Java, Active Directory, Photoshop, Navy Specific Software, Windows XP and Windows 7. - Expert in Windows XP and Windows 7 - Expert in installing and operating Microsoft Office Suite. - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Accomplishments: - Received a Naval Medical Center Portsmouth Certificate of Excellence - Always recommended for advancement

• Information Systems Technician

  • Jan 2010 - Jun 2012

  USS Normandy USS Normandy - Monitor emergency frequencies in order to detect distress calls and respond by dispatching emergency equipment - Operate radio equipment in order to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations. - Broadcast weather reports and warnings. - Maintain station logs of messages transmitted and received for activities such as flight testing and fire locations. - Repair radio equipment as necessary, using… Show more USS Normandy - Monitor emergency frequencies in order to detect distress calls and respond by dispatching emergency equipment - Operate radio equipment in order to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations. - Broadcast weather reports and warnings. - Maintain station logs of messages transmitted and received for activities such as flight testing and fire locations. - Repair radio equipment as necessary, using electronic testing equipment, hand tools, and power tools. - Send, receive, and interpret coded messages. - Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment. -Answer telephone calls to assist computer users encountering problems. -Record information such as computer operating time, problems that occurred, and actions taken. - Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports. -Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. -Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. -Monitoring/Assessing performance of myself, other individuals, or organizations to make improvements or take corrective action. Accomplishments: - Received Performance Recognition for technical and managerial abilities while working with a short staffed division. - Personally rooted out the cause of a Fleet Message Systems outage, initiated troubleshooting efforts and resolved the issue. -Made rank from E-2 to E-4



Costco Wholesale

• Wholesale
• 1 - 100 Employee

• Photo Technician

  • Nov 2009 - Jan 2010

  Westlake, California Photo Technician Worked on the Photo processing Team Seasonally -Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches, or washes. -Immerse film, negatives, paper, or prints in developing solutions, fixing solutions, and water to complete photographic development processes. -Insert processed negatives and prints into envelopes for delivery to customers. -Load circuit boards, racks or rolls of film, negatives, or printing… Show more Photo Technician Worked on the Photo processing Team Seasonally -Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches, or washes. -Immerse film, negatives, paper, or prints in developing solutions, fixing solutions, and water to complete photographic development processes. -Insert processed negatives and prints into envelopes for delivery to customers. -Load circuit boards, racks or rolls of film, negatives, or printing paper into processing or printing machines. -Load digital images onto computers directly from cameras or from storage devices, such as flash memory cards or universal serial bus devices. -Maintain records, such as quantities or types of processing completed, materials used, or customer charges. -Measure and mix chemicals to prepare solutions for processing, according to formulas. -Monitor equipment operation to detect malfunctions. -Processed and edited digital Photos. -Took Passport Photos for customers -Provided excellent customer service for the time I was employed through Costco. Show less



Longs Drugs

• Retail
• 300 - 400 Employee

• Photo Technician

  • Dec 2005 - Nov 2009

  Thousand Oaks, California -Ensured that photographic negatives submitted to their lab are developed and processed correctly. -Responsible for enlarging, refocusing or retouching photographs to make specific parts of the image clearer or more visible. -Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches, or washes. -Immerse film, negatives, paper, or prints in developing solutions, fixing solutions, and water to complete photographic development… Show more -Ensured that photographic negatives submitted to their lab are developed and processed correctly. -Responsible for enlarging, refocusing or retouching photographs to make specific parts of the image clearer or more visible. -Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches, or washes. -Immerse film, negatives, paper, or prints in developing solutions, fixing solutions, and water to complete photographic development processes. -Insert processed negatives and prints into envelopes for delivery to customers. -Load circuit boards, racks or rolls of film, negatives, or printing paper into processing or printing machines. -Load digital images onto computers directly from cameras or from storage devices, such as flash memory cards or universal serial bus devices. -Maintain records, such as quantities or types of processing completed, materials used, or customer charges. -Measure and mix chemicals to prepare solutions for processing, according to formulas. -Monitor equipment operation to detect malfunctions. -Took Passport Photos for customers - Well versed cashier on three different types of registers. - Took and signed for store receiving inventory - Completed eight complete store inventories for Human Resources Department and took personal inventory of the Photo Lab daily. - Responsible for ordering of Photo Lab and Mail Center supplies. - Sent out packages in the mail center through USPS, UPS and FedEx. Accomplishments: -Received a customer service award for excellent customer service from secret shoppers, included a pin for name tag for excellent customer service. - Successfully trained 5 employees in the Photo Department, saving the company over 10K in schooling for training. - Personally saved the company over $100,000 by fixing essential Photo Lab equipment. Show less