Experience

University Information Technology Services at IU

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technology Consultant

  • Aug 2022 - Present

  - Built technical knowledge by troubleshooting problems spanning different operating systems, various types of software, and miscellaneous hardware issues- Provided direct assistance to campus housing residents as well as Indiana University staff in acquiring and maintaining proficiency in a suite of proprietary Indiana University network services- Diagnose technological issues in various on-campus printers and computer-based classrooms used by Indiana University students and faculty - Built technical knowledge by troubleshooting problems spanning different operating systems, various types of software, and miscellaneous hardware issues- Provided direct assistance to campus housing residents as well as Indiana University staff in acquiring and maintaining proficiency in a suite of proprietary Indiana University network services- Diagnose technological issues in various on-campus printers and computer-based classrooms used by Indiana University students and faculty



Indiana University Bloomington

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Teaching Assistant

  • Jan 2022 - Present

  - Supported professor in grading and teaching material to students - Monitored and updated students’ grades accordingly in a timely manner- Facilitated students in scheduled office hours and outside of class in order to ensure students’ success - Supported professor in grading and teaching material to students - Monitored and updated students’ grades accordingly in a timely manner- Facilitated students in scheduled office hours and outside of class in order to ensure students’ success



Stonecreek Dining

• Server

  • Mar 2021 - Aug 2022

  - Worked POS system to place orders, manage bills, and handlecomplimentary items for customers- Maintained table setting by removing plates, replacing utensils,and refilling beverages promptly- Collaborated with kitchen team to support order preparation andensure efficient overall service - Worked POS system to place orders, manage bills, and handlecomplimentary items for customers- Maintained table setting by removing plates, replacing utensils,and refilling beverages promptly- Collaborated with kitchen team to support order preparation andensure efficient overall service



Indiana University Bloomington

• United States
• Higher Education
• 700 & Above Employee

• Resident Assistant

  • Aug 2020 - Nov 2020

  - Supervised and oversaw 30-40 first-year residents living in the dormitory- Organized and led meetings concerning residential life and regulations in order to maintain proper living conditions- Mediated residential issues and concerns to efficiently resolve conflicts amongst the dorm hall - Supervised and oversaw 30-40 first-year residents living in the dormitory- Organized and led meetings concerning residential life and regulations in order to maintain proper living conditions- Mediated residential issues and concerns to efficiently resolve conflicts amongst the dorm hall