Experience

Sole to Soul Footwear

• Retail
• 1 - 100 Employee

• Ecommerce Coordinator

  • Jun 2022 - Present

  Experience and continuous work with Adobe Creative Cloud, Klaviyo Campaign and Marketing Automation Company, Google Ads, Google Merchant Centre, Google Analytics, Google Business, Amazon Seller, and Shopify. Continuously developing my skills in Adobe Creative Cloud in order to create and execute weekly promotional advertising email campaigns and flows through Klaviyo. Designing and executing seasonal and holiday-related website home page updates. Creating creative sales signs, brochures, blog posts, in-store informational signs, and forms specialized footwear/orthotics forms which Podiatrists, Pedorthists, Orthotists, and family doctors make use of and give to patients. Fixing online presence and developing/maintaining website product presence. Improving website position through SEOs. Leveraging cooperative marketing alongside sister stores, Calgarian pages and news sites, and podiatrists. Connected with Calgarian Reader's Choice to promote our business through their vote on Calgary's favorite shopping businesses, further, creating, designing, and executing campaigns and content which helped for our business to be voted as best in its category. Maintaining business communications (Gmail and Amazon Seller Communications). Managing online orders and returns via online store through Shopify and Amazon Seller account. Show less

• Sales Employee

  • Jun 2018 - Present

  Assisting a variety of customers including those with disabilities, foot health issues, diabetes and individuals referred by Podiatrist’s, Orthotist’s, and Pedorthist’s. -Responsible for recommending proper, practical, and supportive footwear for each unique customer. -Thrived and effectively adapted to a dynamic, fast-paced environment by multitasking various roles and maintaining a very positive attitude. -Frequent cleaning, organizing, and maintaining an appealing storefront using merchandising tactics. -Responsible for training new staff with a friendly and structured approach, including hands-on training and shadowing. -Cashier and keyholder duties including opening/closing the system till, executing sales, returns, and exchanges. -Creating new inventory products, regulating and continuously fixing inventory on Shopify. -Packaging and dispatching online orders and communicating with customer inquiries via store email and Shopify. Show less

• Delivery Driver

  • Jan 2021 - Feb 2023

  Responsible for safely transporting product deliveries and pickups across Calgary and Airdrie at 6 locations, orthopedist clinics, as well as the same for 3 sister stores in Calgary.

• Social Media Coordinator

  • Feb 2019 - Jul 2021

  -Refined companies’ social media presence and exposure by scheduling daily content posts on platforms such as Instagram and Facebook through Business Suite. -Maintaining an estimated social media audience size of 26M – 30M, increased Instagram page reach by 164.7% and Facebook page reach by 89.4% (comparison from March 2021 - March 2022). -Creating advertisements and promotions contributing to many online and in store sales. -Maintained effective customer retention strategies by promoting interactive stories and posts on both social media platforms. -Maintained friendly, informational, and well-written responses to customer inquiries, comments, etc. -Created relationships and worked alongside brand representatives for future orders and opportunities. -Made use of Shopify and media analytics/demographics to contribute to selling to our target markets. Show less



Crimson Lingerie

• Canada
• Retail
• 1 - 100 Employee

• Sales Employee

  • Aug 2020 - Present

  -Specialty fit customers in need of mastectomy lingerie fittings, individuals with disabilities, senior citizens, and others using a professional, respectful, and positive attitude. -Cashier and keyholder duties including executing sales, returns and exchanges. -Assisted with social media marketing on Facebook and Instagram platforms. -Assisted with enhancing company website in a modern and appealing fashion. -Specialty fit customers in need of mastectomy lingerie fittings, individuals with disabilities, senior citizens, and others using a professional, respectful, and positive attitude. -Cashier and keyholder duties including executing sales, returns and exchanges. -Assisted with social media marketing on Facebook and Instagram platforms. -Assisted with enhancing company website in a modern and appealing fashion.



Cool Glass Window Cleaning

• Calgary, Alberta, Canada

• Door to Door Salesperson

  • Jun 2018 - Aug 2021

  -While keeping an upbeat friendly personality, I successfully persuaded clients to purchase window washing, vinyl, and gutter cleaning services. -Collaborated effectively with teams by strategizing new advantageous opportunities and features for our services, locational sales, and shifts. -Computed service quotes, scheduled appointments, and promoted bundle promotions with a reasonable and mutually beneficial approach. -Promptly resolved customer questions, concerns and requests. Labor-related duties: -Worked with teams cleaning exterior and interior windows of residential homes -Assembled and disassembled machinery and equipment as required Show less