Experience

SATB2 Gene Foundation

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Family Support Coordinator

  • Jun 2021 - Present

  I support our families by creating and running support programs, hosting support group meetings and being a contact to answer questions for new and existing families I support our families by creating and running support programs, hosting support group meetings and being a contact to answer questions for new and existing families


Self-employed
• Real Estate
• 1 - 100 Employee
• Stay-at-Home Mom

  • Apr 2018 - Present

Motherhood
• Non-profit Organizations
• 1 - 100 Employee
• Mom

  • May 2018 - Apr 2022


Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Jul 2010 - May 2018

  + Leadership goal setting, developing capability & modeling how we work together + Daily business operational management + Training & holding partners accountable for delivering legendary customer service + Drive implementation of programs by developing action plans & motivating & instructing the team to implement them to meet objectives + Management with integrity, honesty & knowledge that promote the culture, values & mission of Starbucks + Plan, identify, communicate, & delegate responsibilities & practices to partners to ensure smooth operations + Provide coaching & direction to the team to take action & to achieve goals + Review store environment & key business indicators to identify problems, concerns, & opportunities for improvement, & provide coaching & direction to the team + Development of strategic & operational plans, managing execution, & measuring results + Monitor & manage store staffing to ensure development & talent acquisition + Utilize existing tools to identify & prioritize communications & regularly uses discretion to filter communication + Communicate clearly, concisely & accurately + Provide functional expertise for executing responsibilities + Ensure adherence to applicable wage & hour laws + Solicit customer feedback to understand needs & the needs of the local community + Use operational tools, including Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management & inventory management + Access external resources to support operations. Resources include Partner Resources, Marketing, Partner & Asset Protection, Food & Beverage, Coffee, & Retail Implementation departments + Utilize information tools & analyze financial reports to identify & address trends & issues in performance + Provide partners with coaching, feedback, & developmental opportunities & building effective teams + Actively manage partners by providing feedback & setting challenging goals to improve performance + Manage ongoing performance Show less