Jenna Cicatello

Instructional Aide at University of Michigan College of Engineering
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Location
Ann Arbor, Michigan, United States, US

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Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Instructional Aide
      • Jan 2023 - Present

      • BIOMEDE 418: Quantitative Cell Biology • BIOMEDE 418: Quantitative Cell Biology

    • United States
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Production Engineering Intern
      • May 2022 - Aug 2022

      • Oversaw the production, quality, and safety of a liquid pharmaceutical packaging line • Launched two new printers to replace outdated equipment and coordinated training sessions with the manufacturer • Remodeled the changeovers of two pieces of equipment on a production line to decrease manufacturing downtime • Developed and directed testing of new equipment through production line trials in order to confirm functionality and determine suitable parameters such as conveyor speed • Oversaw the production, quality, and safety of a liquid pharmaceutical packaging line • Launched two new printers to replace outdated equipment and coordinated training sessions with the manufacturer • Remodeled the changeovers of two pieces of equipment on a production line to decrease manufacturing downtime • Developed and directed testing of new equipment through production line trials in order to confirm functionality and determine suitable parameters such as conveyor speed

    • Germany
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Purchasing Intern
      • Feb 2021 - May 2022

      • Conducted data analytics and quality checks on the output of a new customer tracking program to ensure that supply chain leads accessed accurate inventory, demand, and supply of parts • Developed and maintained a tracking system for 40 daily reports from 5 international plants to verify that daily data was uploaded to the customer tracking program • Created a “past due report” which tracks backlog to determine which were the most critical components on a weekly basis • Led training… Show more • Conducted data analytics and quality checks on the output of a new customer tracking program to ensure that supply chain leads accessed accurate inventory, demand, and supply of parts • Developed and maintained a tracking system for 40 daily reports from 5 international plants to verify that daily data was uploaded to the customer tracking program • Created a “past due report” which tracks backlog to determine which were the most critical components on a weekly basis • Led training sessions to introduce coworkers to producing inventory and demand reports for the Supply Continuity team Show less • Conducted data analytics and quality checks on the output of a new customer tracking program to ensure that supply chain leads accessed accurate inventory, demand, and supply of parts • Developed and maintained a tracking system for 40 daily reports from 5 international plants to verify that daily data was uploaded to the customer tracking program • Created a “past due report” which tracks backlog to determine which were the most critical components on a weekly basis • Led training… Show more • Conducted data analytics and quality checks on the output of a new customer tracking program to ensure that supply chain leads accessed accurate inventory, demand, and supply of parts • Developed and maintained a tracking system for 40 daily reports from 5 international plants to verify that daily data was uploaded to the customer tracking program • Created a “past due report” which tracks backlog to determine which were the most critical components on a weekly basis • Led training sessions to introduce coworkers to producing inventory and demand reports for the Supply Continuity team Show less

    • Hostess
      • Jun 2020 - Aug 2020

      • Managed phone conversations with customers and placed orders for carry-out, as well as handling the corresponding payment transaction • Prepared salads and desserts for carry-out orders • Maintained a clean and organized environment by clearing empty dishes from tables, storing clean dishes, and cleaning bathrooms and windows as-needed • Greeted guests and managed their requests in an efficient and friendly manner • Managed phone conversations with customers and placed orders for carry-out, as well as handling the corresponding payment transaction • Prepared salads and desserts for carry-out orders • Maintained a clean and organized environment by clearing empty dishes from tables, storing clean dishes, and cleaning bathrooms and windows as-needed • Greeted guests and managed their requests in an efficient and friendly manner

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Hostess
      • Aug 2017 - Aug 2019

      • Prepared floor plans in anticipation of future reservations to maintain an organized and efficient environment • Facilitated communication such as wait times between managers and customers to ensure that guests were always seated within their given time range • Trained multiple novice employees in preparation for their start as hostesses by having them to shadow me and explaining instructions and decisions as I made them • Prepared floor plans in anticipation of future reservations to maintain an organized and efficient environment • Facilitated communication such as wait times between managers and customers to ensure that guests were always seated within their given time range • Trained multiple novice employees in preparation for their start as hostesses by having them to shadow me and explaining instructions and decisions as I made them

Education

  • University of Michigan
    Bachelor of Engineering - BE, Biomedical Engineering
    2019 - 2023

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