Jenna Amara
Executive Director at Middlesex West Chamber of Commerce- Claim this Profile
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English Native or bilingual proficiency
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Sign Languages Limited working proficiency
Topline Score
Bio
Dot Richards
I've enjoyed working with Jenna to host events and utilize workspace at CoWorks at Vita Therapia. She also helped me with marking my SendOutCards business. When I wanted to create a video about my SendOutCards Business to enter into a You Tube Video Competition for the Greater Lowell Chamber of Commerce, Jenna created an animated video for me. She is very talented. I've also seen her in action with her BNI chapter. I don't know how she does it all, but she does! If you ever need some creative ideas, seek out Jenna and she won't disappoint. Dot Richards, Cards By Dot powered by SendOutCards
Sharon Day
Jenna is very easy to work with and exudes a calm demeanor in all situations. She is smart and willing to share her skills for the good of the team. I have been lucky to work with Jenna in several business settings, within multiple groups, and have found every interaction to be delightful. I highly recommend her organizational skills and even personality no matter how complex the project.
Dot Richards
I've enjoyed working with Jenna to host events and utilize workspace at CoWorks at Vita Therapia. She also helped me with marking my SendOutCards business. When I wanted to create a video about my SendOutCards Business to enter into a You Tube Video Competition for the Greater Lowell Chamber of Commerce, Jenna created an animated video for me. She is very talented. I've also seen her in action with her BNI chapter. I don't know how she does it all, but she does! If you ever need some creative ideas, seek out Jenna and she won't disappoint. Dot Richards, Cards By Dot powered by SendOutCards
Sharon Day
Jenna is very easy to work with and exudes a calm demeanor in all situations. She is smart and willing to share her skills for the good of the team. I have been lucky to work with Jenna in several business settings, within multiple groups, and have found every interaction to be delightful. I highly recommend her organizational skills and even personality no matter how complex the project.
Dot Richards
I've enjoyed working with Jenna to host events and utilize workspace at CoWorks at Vita Therapia. She also helped me with marking my SendOutCards business. When I wanted to create a video about my SendOutCards Business to enter into a You Tube Video Competition for the Greater Lowell Chamber of Commerce, Jenna created an animated video for me. She is very talented. I've also seen her in action with her BNI chapter. I don't know how she does it all, but she does! If you ever need some creative ideas, seek out Jenna and she won't disappoint. Dot Richards, Cards By Dot powered by SendOutCards
Sharon Day
Jenna is very easy to work with and exudes a calm demeanor in all situations. She is smart and willing to share her skills for the good of the team. I have been lucky to work with Jenna in several business settings, within multiple groups, and have found every interaction to be delightful. I highly recommend her organizational skills and even personality no matter how complex the project.
Dot Richards
I've enjoyed working with Jenna to host events and utilize workspace at CoWorks at Vita Therapia. She also helped me with marking my SendOutCards business. When I wanted to create a video about my SendOutCards Business to enter into a You Tube Video Competition for the Greater Lowell Chamber of Commerce, Jenna created an animated video for me. She is very talented. I've also seen her in action with her BNI chapter. I don't know how she does it all, but she does! If you ever need some creative ideas, seek out Jenna and she won't disappoint. Dot Richards, Cards By Dot powered by SendOutCards
Sharon Day
Jenna is very easy to work with and exudes a calm demeanor in all situations. She is smart and willing to share her skills for the good of the team. I have been lucky to work with Jenna in several business settings, within multiple groups, and have found every interaction to be delightful. I highly recommend her organizational skills and even personality no matter how complex the project.
Credentials
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Become a Purpose-Driven Sales Professional
LinkedInDec, 2016- Oct, 2024 -
Sales Negotiation
LinkedInDec, 2016- Oct, 2024 -
Certificate in Digital Filmmaking
Boston UniversitySep, 2013- Oct, 2024 -
Certificate in Project Management
Bryant UniversityAug, 2007- Oct, 2024
Experience
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Middlesex West Chamber of Commerce
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United States
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Non-profit Organizations
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1 - 100 Employee
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Executive Director
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Jun 2022 - Present
The Middlesex West Chamber of Commerce serves the following communities: Acton, Boxborough, Carlisle, Concord, Littleton, Maynard, Stow, and Westford. The mission of the Chamber is to serve as a voice and advocate in supporting local businesses and communities grow and thrive.
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Interim Operations Director
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May 2022 - Jun 2022
The Middlesex West Chamber of Commerce serves the following communities: Acton, Boxborough, Carlisle, Concord, Littleton, Maynard, Stow, and Westford. The mission of the Chamber is to serve as a voice and advocate in supporting local businesses and communities grow and thrive.
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CoWorks @ Vita Therapia
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United States
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Executive Offices
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1 - 100 Employee
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Managing Director
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Nov 2017 - Present
CoWorks at Vita Therapia is a suburban-based coworking office specializing in flexible, hybrid, and full-time solutions for remote companies, service professionals, solo-practitioners, and entrepreneurs. Tailored to our members and the clients they see, our location's design focuses on the needs of our members. What I do: ◾️ Instituted a booking system across all three of our units, streamlining contract creation, reservation management, invoicing, payments, and issue tracking. ◾️ Integrated booking system with CRM and accounting software for a seamless end-to-end process. ◾️ Created self-serve booking options for non-members and a member-specific website wiki using Notion as a central place for resources and new member onboarding. Key skills: Member relationship management, local digital marketing, systems and automation, sales operations, account management, consultant, payroll, and vendor management, and financial analysis Software: Salesforce, Hubspot, Trello, Slack, Quickbooks, Gusto, Office 365, Recurpost, Hootsuite, Canva, Adobe Creative Suite, Wix, Zoom, Promo, Vyond, Notion, Dubsado Show less
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BNI Global
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United States
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Business Consulting and Services
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700 & Above Employee
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Chapter Success Coach
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Sep 2021 - May 2022
BNI is an international referral networking organization that focuses on giver's gain and the power of networking to grow the businesses of their membership. Providing strong core values: leadership, relationship building, lifelong learning, accountability, recognition, giver's gain, positive attitude, and innovations and traditions, BNI provides members with the tools they need to be successful. What I do: ◾️ Guide, support, and encourage the growth of 5 BNI Chapters in the Boston Area of 93+ members and $5m+ in business referrals ◾️ Provide education, one-to-one coaching in areas of member retention, growth, and recognition ◾️ Meet with leadership teams regularly and members at regular touchpoints Key skills: Leadership, Coaching, Presentation Skills, Data Analysis, Member Support, and Relationship Management Software: Office 365, Teams, Mailchimp, Canva, Adobe Creative Suite, Zoom, Promo, Vyond, Notion, CapsuleCRM Show less
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Self-employed
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Westford, Massachusetts, United States
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Business Coach
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Jan 2017 - Dec 2020
I delivered coaching engagements that encompassed road maps for new entrepreneurs' first year, focusing on systems, processes, and business planning. I delivered coaching engagements that encompassed road maps for new entrepreneurs' first year, focusing on systems, processes, and business planning.
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MK3 Creative
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United States
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Advertising Services
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1 - 100 Employee
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Operations Manager
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Aug 2017 - Feb 2018
MK3 Creative is a marketing agency that provides video and website marketing for local corporations. What I did: ◾️ Managed the front office, including mail, supplies, calendar, and off-site management. ◾️ Sales support running weekly reports, updating Salesforce, creating SOWs, invoices, and project budgets. ◾️ Coordinated marketing and public relations efforts with vendors. ◾️ Planned and oversaw the yearly company retreat, including room bookings, menu, and entertainment Key skills: Operations Management, Sales Operations, Project Management, Event Planning, and Management, Budgeting Software: Salesforce, Google Business, Microsoft Office, Quickbooks Show less
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Upland Qvidian
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United States
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Software Development
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1 - 100 Employee
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Service Operations Manager | Project Support
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Jul 2014 - Nov 2016
Qvidian (Upland) is an enterprise SaaS Sales tool that integrates with Salesforce that provides a content library, RFP management system, customizable sales Playbooks, and document tool to personalize sales documents. What I did: ◾️ Defined a managed services offering that improved customer retention and increased revenue ◾️ Lead the professional services team's systems and process improvement project, including a project tracking system, project manager workflow mapping, and new processes to support new project onboarding and project completion hand-off to account management ◾️ Implemented new password management software for the professional services and support teams ◾️ Took over sales operation responsibilities serving as a sales solution consultant running software demos with high-level executives ◾️ Revamped the company's RFP answer library and worked with our proposal writer to update the look and feel of our sales proposals ◾️ Oversaw many internal cross-department projects, including product release testing, client retention initiatives with account management, project reconciliation project with finance, and a Salesforce steering committee to improve data quality Key skills: Relationship Management, Public Speaking, Operations Management, Sales Operations, Project Management, Data Analysis, Budgeting, Financial Analysis, Data Scrubbing, Workflow Mapping Software: Salesforce, Microsoft Office, Adobe Creative Suite, Captivate, RingCentral, QPA, Microsoft Access Show less
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Massachusetts Institute of Technology
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United States
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Higher Education
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700 & Above Employee
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Postproduction Coordinator & Editor
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May 2013 - Mar 2014
MIT Video Production provided video services to MIT Departments and Colleges for course recordings, events, Professor specific projects, and documentaries. In addition, MIT Video Production worked with MITx, edX, and other MOOC (Massive Online Open Courses) related learning modules. What I did: ◾️ Edited videos for courses, MOOCs, and events from over 150 departments in a team that together edited over 6000 hours of video ◾️ Created and implemented the departments first end to end tracking system for editing jobs, improving customer satisfaction ◾️ Provided the first set of dashboards used to plan editor headcount for each semester ◾️ Re-built departments MacPro repurposing it as a local FTP server ◾️ Trained and mentored new editors Key skills: Video Editing, Customer Service, Operations Management, Process Improvements, Workload Management, Team Building, Training Software: Final Cut Pro, Premiere Pro, Handbrake, Axle Processing System, Raid Storage, Google Business Show less
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Freelance Filmmaker and Creative
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Tewksbury, Massachusetts
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Freelancer
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Jun 2008 - Apr 2013
I memorialized my client's photos and videos into personal keepsakes included over 3,000+ images and 300+ hours of videos of smiles, laughs, and heartfelt memories. What I did: ◾️ Restored old photos digitally ◾️ Transcoded old videotapes into digital videos, providing color correction as needed ◾️ Created digital assets for transitions, trailers, credits, and other additional items requested ◾️ Provided completed projects on printed DVDs with custom DVD cases Key skills: Photo editing and restoration, Video Editing, Customer Service, Graphic Design, Project Management, Order Processing Software: Final Cut Pro, Motion, Premiere Pro, Handbrake, WordPress, Microsoft Office Show less
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ICE Data Services
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United States
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Financial Services
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700 & Above Employee
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Project Coordinator | Support Consultant
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Feb 2004 - Oct 2009
Now part of the International Continental Exchange, Interactive Data provides Data Services for global and local financial institution back-offices, including evaluations, reference data, funds, and exchange feeds. What I did: ◾️ Provided outstanding customer support to financial companies like JP Morgan, BNY Mellon, Raymond James, and Fidelity ◾️ Collaborated across departments globally while working on an internal global issue tracking system and Oracle CRM, email client, and clean customer record initiative ◾️ Wrote project plans, requirement documents, training outlines, and manuals ◾️ Maintained the bug log working with Management Information System Department to resolve top priority issues ◾️ Completed quality assurance and initial user acceptance testing for the move between the sandbox to the live site ◾️ Ran department based user acceptance testing with users ◾️ Trained stakeholders on how to use each part of the new system and provided support for technical issues Key skills: Project Management, Business Analysis, Requirement Gather, User Acceptance Testing, Customer Service, Technical Support, Training, Quality Assurance Software: Oracle, Microsoft Project, Microsoft Office, Microsoft Visio, Microsoft SharePoint Show less
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Education
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2000 - 2003
Simmons University
Bachelor of Business Administration - BBA, Business Administration, Management and Operations -
2006 -
Southern New Hampshire University
Master of Business Administration - MBA
Community
