Jenna Wertz, MBA
Boat mate at Vagabond Cruise- Claim this Profile
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Topline Score
Bio
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Credentials
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CPR/AED/First Aid
YMCA of Greater Toledo
Experience
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Vagabond Cruise
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United States
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Travel Arrangements
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1 - 100 Employee
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Boat mate
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Aug 2021 - Present
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Summer Intern
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May 2021 - Aug 2021
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YMCA of Greater Toledo
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United States
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Non-profit Organizations
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1 - 100 Employee
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Kidzone Attendant
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Jun 2015 - May 2021
• Maintained a fun and positive atmosphere• Established positive role model relationships with the children in our child care• Problem solved when it came to scheduling and shift coverage issues• Supervised and created a safe space for children to play
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Day Camp Counselor
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May 2017 - Aug 2017
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Swim Instructor
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Jun 2015 - Aug 2016
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Johnson & Wales University (JWU) - North Miami
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United States
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Higher Education
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1 - 100 Employee
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Head Resident Assistant
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Mar 2019 - Mar 2020
• Effectively managed a staff of 7, coordinated scheduling and enforced expectations of the university• Greeted students as they entered the residential halls and answered any questions or concerns • Gained knowledge in the visitor system software and taught other employees how to use it• Worked as the team leader for the Department of Residential Life
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Work Study Student at Campus Safety & Security
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Sep 2018 - Mar 2020
• Demonstrated customer service skills when assisting students or Safety & Security employees• Is knowledgeable in computer software systems• Improved methods of organization among filing paperwork• Improved training procedures and incorporated tutorial videos
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Resident Assistant
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Mar 2018 - Feb 2019
• Assisted and mentored residents living on campus • Hosted programs and events that fostered a sense of community• Resolved and held meditations in times of conflict and disagreement • Molded what it meant to be a team player and support system
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Work Study Student for Residential Life
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Sep 2017 - Feb 2018
• Greeted students and signed them into the respective rooms they were visiting• Uphold the expectations and policies of the university• Met expectations
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Education
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Johnson & Wales University
Master of Business Administration - MBA, Hospitality Concentration -
Johnson & Wales University- North Miami
Bachelor of Science - BS, Tourism and Hospitality Management -
Sylvania Southview High School