Jenna Tighe

Product Coordinator & Technical Writer at Agent Elite, Inc.
  • Claim this Profile
Online Presence
Contact Information
Location
Portland, Oregon, United States, US
Languages
  • English Native or bilingual proficiency
  • French Professional working proficiency

Topline Score

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

You need to have a working account to view this content. Click here to join now
Morgan Albers

Jenna is one of the most hardworking people I have had the chance to work with. Her motivation to be successful and positive attitude will encourage everyone around her to work hard as well. She is always the first person to respond to a question or help out a department that she is not in. She excels in quality of performance and has created strategies within our company to increase our ROI. Jenna outgrew her role as an account manager and the company even created a whole new position just for her. I would recommend Jenna to any employer and you will be lucky to have her on your team. Her attention to detail is impeccable and her auditing strategies have shown amazing results. She created an amazing work environment and made coming into work enjoyable each day! Overall she has the qualities to adapt to any position and would be an excellent addition to any company for the future.

Korrie W

Working with Jenna, an efficient quality assurance auditor was an absolute pleasure. Powerful, knowledgeable, and responsible quality assurance auditor. Her performance at Agent Elite was golden. Working at Agent Elite was most challenging, and she thrived. She is very thorough in everything she does and can be depended upon to complete the job. Thanks to her interpersonal skills, she has excellent relations with company clients and potential customers. No matter how complex the problem is, she will always come up with a brilliant, elegant, and cost-effective solution. She is a reliable individual, and I will always hold her in the highest esteem. For Jenna, the job is always the most important thing to do. Very positive attitude towards work. She is a trustworthy person, and I will always hold her in the highest esteem.

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.
You need to have a working account to view this content. Click here to join now

Credentials

  • Writing Case Studies
    LinkedIn
    Oct, 2022
    - Sep, 2024
  • Google Sheets Essential Training
    LinkedIn
    May, 2021
    - Sep, 2024
  • Email Marketing
    HubSpot Academy
    Aug, 2022
    - Sep, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Coordinator & Technical Writer
      • Aug 2022 - Present

      As Product Coordinator, I oversee the product life cycle for existing and new products. Performance responsibilities include:- Facilitate product launches- Plan, create, and deliver team training- Track, monitor, and organize project timelinesAs a Technical Writer for our company's Knowledge Base, I create easy-to-understand articles and tutorials for our customers and employees. I quickly grasp complex technical concepts and document business processes.Performance responsibilities include creating tutorials for the easy use of:- Writing/editing/adding blog posts- Creating Landing Pages- Optimizing Web Content Design- Optimizing Digital Marketing Strategies- Enhancing Search Performance- Maximizing Drip Campaign ContentSystems/Tools Proficiency:- Salesforce- WordPress- Google Suite- Canva- Stripe - Facebook- HelpJuice- Zoom- Zoom Virtual AssistantSkills: Project Management · Technical Writing · Search Engine Optimization (SEO) · WordPress · Salesforce.com · Reporting & Analysis · Web Content Writing · Editing · Research · Social Media Marketing · Communication · In-bound Marketing · Blogging · Leadership · Content Strategy · Digital Marketing Show less

    • Quality Assurance Auditor & Technical Writer
      • Mar 2021 - Aug 2022

      As Quality Assurance Auditor, I help the Account Management Team and the Onboarding Department simplify workflows and business processes to improve efficiency and build team cohesion. Working with multiple departments simultaneously, I effectively identify gaps and opportunities to offer insight into solutions that save the company time and money.Auditing Expertise Includes:- Business Operations- IntegrationsAs a Technical Writer for our company's Knowledge Base, I create easy-to-understand articles and tutorials for our customers and employees. I quickly grasp complex technical concepts and document business processes.Performance responsibilities include creating tutorials for the easy use of:- Writing/editing/adding blog posts- Creating Landing Pages- Optimizing Web Content Design- Optimizing Digital Marketing Strategies- Enhancing Search Performance- Maximizing Drip Campaign ContentSystems/Tools Proficiency:- Salesforce- WordPress- Google Suite- Canva- Stripe Show less

    • Account Manager
      • Oct 2020 - Mar 2021

    • Vedic Meditation Teacher
      • Nov 2020 - Present

      Vedic Meditation is a simple, mental technique taught over four consecutive days. Sessions are 1.5 hours, and after graduation, you will have the skills to be a self-sufficient meditator for life. ​ In Vedic Meditation, we use a mantra, or sound, which guides the mind to subtler states of awareness. ​ During Vedic Meditation, the body rests at a 3-5 times more restful level than sleep. This restful state allows the body to release stress stored in our Nervous System, freeing us from habituated thought patterns and emotional reactions. When we practice Vedic Meditation, we are left with a feeling of lightness and expansion, and have more energy to meet the demands of life. Show less

    • Netherlands
    • Travel Arrangements
    • 700 & Above Employee
    • Corporate Travel Consultant
      • Sep 2019 - Oct 2020
    • United States
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Aug 2013 - Aug 2019

    • Assistant Manager
      • Apr 2012 - Aug 2013

    • Shift Supervisor
      • Sep 2009 - Apr 2012

    • Barista
      • Jun 2008 - Sep 2009

Education

  • Montclair State University
    BA, Psychology/Translation

Community

You need to have a working account to view this content. Click here to join now