Jenna Rucker, CPC
Office Manager at Alpine Pediatrics- Claim this Profile
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Bio
Experience
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Alpine Pediatrics
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United States
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Medical Practices
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1 - 100 Employee
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Office Manager
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Jun 2015 - Present
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Patient Account Services Representative
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Dec 2014 - Present
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Zion's Mercantile
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United States
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Book and Periodical Publishing
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1 - 100 Employee
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Inventory Manager and Bookkeeper
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Nov 2009 - Feb 2012
∎ Inventory Manager – Maintain proper product inventory for retail site in Nauvoo, Illinois. Conduct on-site inventory audits, coordinate with on-site manager on inventory needs, manage vendor relationships, purchase inventory, track delivery and proper cataloging of product. Help design and create product including assembly and packaging of necklaces, rings, key chains, jewelry, magnets, and gift shop items. Create SKUs, product descriptions, and categories. ∎ Bookkeeper – Pay all local and state bills associated with the retail space, pay vendor invoices, send and track purchase orders, write checks, run Quickbooks reports and payroll reports. Show less
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Legacy Reserve
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Canada
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Artists and Writers
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1 - 100 Employee
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Manager, Reservations and Customer Service
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Aug 2006 - Feb 2012
Managed all customer communications before, during, and after staying at hotels and cabins in Nauvoo, Illinois, Palmyra, New York, and Sundance Resort, Utah. Managed sales and reservations, negotiated pricing, processed credit card payments, resolved customer complaints, and managed property cleaning. Coordinated with local staff on room occupancy, arrivals, and check-in and check-out times. Managed all customer communications before, during, and after staying at hotels and cabins in Nauvoo, Illinois, Palmyra, New York, and Sundance Resort, Utah. Managed sales and reservations, negotiated pricing, processed credit card payments, resolved customer complaints, and managed property cleaning. Coordinated with local staff on room occupancy, arrivals, and check-in and check-out times.
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LDS Living
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United States
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Writing and Editing
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1 - 100 Employee
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Subscription Manager
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Oct 2008 - Nov 2009
Managed mailing lists for 25,000 – 30,000 magazine subscribers including labeling, shipping, and billing. Personally processing credit cards while hitting deadlines for delivery. Prepped data and processes for sale of company to Deseret Book. Managed mailing lists for 25,000 – 30,000 magazine subscribers including labeling, shipping, and billing. Personally processing credit cards while hitting deadlines for delivery. Prepped data and processes for sale of company to Deseret Book.
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Novell
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Inside Sales Representative
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Aug 1993 - Aug 1998
Supported domestic and international Field Sales Representatives in tracking payments, collecting usage data for proper ordering, and processing purchase orders. Also responsible for customer service and complaint resolution in assigned territories. Member of special team assigned to work jointly with Arthur Anderson Consulting to create a new ordering, tracking, and database system for software licensing. Supported domestic and international Field Sales Representatives in tracking payments, collecting usage data for proper ordering, and processing purchase orders. Also responsible for customer service and complaint resolution in assigned territories. Member of special team assigned to work jointly with Arthur Anderson Consulting to create a new ordering, tracking, and database system for software licensing.
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Education
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Brigham Young University
Bachelor's Degree, Travel and Tourism