Jenna Rodriguez

Private Wealth Management Banking Specialist Assistant at U.S. Bank
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Contact Information
Location
Elk Mound, Wisconsin, United States, US
Languages
  • Spanish Native or bilingual proficiency

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Experience

    • United States
    • Legal Services
    • 1 - 100 Employee
    • Private Wealth Management Banking Specialist Assistant
      • Mar 2023 - Present
    • United States
    • Banking
    • 700 & Above Employee
    • Relationship Banker
      • Mar 2018 - Mar 2023

      NMLS Registered high performance sales role. Provide outstanding customer experience while developing and maintaining deep and meaningful relationships on both consumer and small business levels. Resolve conflicts and propose solutions that reflect ethical banking practices. Present product options to clients based on holistic conversation and understanding client needs. Provide financial advice and guidance that serves the customers best interest. Develop and maintain strong partnerships with BMO Premier Services as well as Financial Advising to enhance customer experience and grow business. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Mortgage Consultant
      • Sep 2017 - Mar 2018

      SAFE registered high performance sales role. Continue to provide exceptional customer service while producing high quality loans that meet regulations and guidelines. Build meaningful relationships with realtors, financial professionals, local banks, and previous customers to generate and expand business.

    • Personal Banker
      • Dec 2015 - Sep 2017

      Deliver exemplary customer service while building long lasting relationships with consumers and small businesses. Understand the customers’ financial needs by asking questions to help understand what is important to them. Present product options and solutions to customers to ensure banking experience is easy and convenient.

    • Bank Teller
      • Sep 2014 - Dec 2015

      Consistently exercise excellent customer service, including managing and resolving customer conflicts. Follow regulations and procedures to minimize errors and fraud. Successful Tellers balance their cash drawers several times daily, aim to build rapport with customers, meet daily, weekly, monthly, and quarterly referral and sales goals, all while maintaining ethics, integrity and embracing diversity.

    • United States
    • Restaurants
    • Server
      • Dec 2011 - May 2015

      Deliver high quality service while multitasking in a fast paced environment. Service patrons with food and beverage orders in a timely and friendly manner. Answer questions and make recommendations based on customer need. Handle cash till, make change, and accept payments. Deliver high quality service while multitasking in a fast paced environment. Service patrons with food and beverage orders in a timely and friendly manner. Answer questions and make recommendations based on customer need. Handle cash till, make change, and accept payments.

    • United States
    • 1 - 100 Employee
    • Server
      • Jun 2010 - Dec 2011

      Deliver high quality service while multitasking in a fast paced environment. Service patrons with food and beverage orders in a timely and friendly manner. Answer questions and make recommendations based on customer need. Handle cash till, make change, and accept payments. Deliver high quality service while multitasking in a fast paced environment. Service patrons with food and beverage orders in a timely and friendly manner. Answer questions and make recommendations based on customer need. Handle cash till, make change, and accept payments.

Education

  • Southern New Hampshire University
    Bachelor's degree, Finance, General
    2018 - 2024
  • Chippewa Valley Technical College
    Liberal Arts
    2010 - 2012
  • University of Wisconsin-Stout
    Liberal Arts
    2009 -

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