Chief Executive Officer

• Jun 2020 - Present

Faculty Associate

• Jul 2018 - Present

Taught graduate and undergraduate level courses for School of Public affairs with emphasis on critical theory emphasizing the power dynamics / lack of constituency voices. Taught graduate and undergraduate level courses for School of Public affairs with emphasis on critical theory emphasizing the power dynamics / lack of constituency voices.

Principal Consultant

• Sep 2017 - Present

Delivered change management training and coaching for non-profit organizations. • Lowered employee turnover to 0% during CEO transition for regional service provider, providing change management training to 75 employees/leaders, improving communication & employee engagement. • Facilitated the improvement of employee engagement scores quarter to quarter by 22% for regional office of global religious charity organization. o Organization changed strategy from ecumenical structure to… Show more Delivered change management training and coaching for non-profit organizations. • Lowered employee turnover to 0% during CEO transition for regional service provider, providing change management training to 75 employees/leaders, improving communication & employee engagement. • Facilitated the improvement of employee engagement scores quarter to quarter by 22% for regional office of global religious charity organization. o Organization changed strategy from ecumenical structure to corporate structure, causing decrease in employee satisfaction and distancing from mission. o Conducted several classes and provided one on one coaching for individuals and leadership. Show less Delivered change management training and coaching for non-profit organizations. • Lowered employee turnover to 0% during CEO transition for regional service provider, providing change management training to 75 employees/leaders, improving communication & employee engagement. • Facilitated the improvement of employee engagement scores quarter to quarter by 22% for regional office of global religious charity organization. o Organization changed strategy from ecumenical structure to… Show more Delivered change management training and coaching for non-profit organizations. • Lowered employee turnover to 0% during CEO transition for regional service provider, providing change management training to 75 employees/leaders, improving communication & employee engagement. • Facilitated the improvement of employee engagement scores quarter to quarter by 22% for regional office of global religious charity organization. o Organization changed strategy from ecumenical structure to corporate structure, causing decrease in employee satisfaction and distancing from mission. o Conducted several classes and provided one on one coaching for individuals and leadership. Show less

Program Director

• Aug 2018 - Jun 2020

Provide Executive Leadership with strategic analysis and vision for the creation of computer based training program design as part of professional services business serving non-profit / government organizations. • Delivered $2.5M in revenue in first year, developing original concept to replace departing program, ultimately acquiring 6 new contracts. • Designed multiple curriculum and online instruction for courses in Child Welfare, Foster Youth, Literacy Support and Childhood Trauma… Show more Provide Executive Leadership with strategic analysis and vision for the creation of computer based training program design as part of professional services business serving non-profit / government organizations. • Delivered $2.5M in revenue in first year, developing original concept to replace departing program, ultimately acquiring 6 new contracts. • Designed multiple curriculum and online instruction for courses in Child Welfare, Foster Youth, Literacy Support and Childhood Trauma, leveraging rapid collaborative design process and working across multiple stakeholders. Show less Provide Executive Leadership with strategic analysis and vision for the creation of computer based training program design as part of professional services business serving non-profit / government organizations. • Delivered $2.5M in revenue in first year, developing original concept to replace departing program, ultimately acquiring 6 new contracts. • Designed multiple curriculum and online instruction for courses in Child Welfare, Foster Youth, Literacy Support and Childhood Trauma… Show more Provide Executive Leadership with strategic analysis and vision for the creation of computer based training program design as part of professional services business serving non-profit / government organizations. • Delivered $2.5M in revenue in first year, developing original concept to replace departing program, ultimately acquiring 6 new contracts. • Designed multiple curriculum and online instruction for courses in Child Welfare, Foster Youth, Literacy Support and Childhood Trauma, leveraging rapid collaborative design process and working across multiple stakeholders. Show less

Interim Chief Executive Officer

• 2018 - 2018

Delivered strategic organizational assessment including financials, HR, Talent, Process, and Structure and recommendations for future growth, acting as interim Senior Executive lead for regional trauma center with focus on rape victims. 42 employees / 60 volunteers • Increased eligibility and awarding of $1.5 M in grants, creating system for tracking reporting and analyzing organization metrics to ensure accountability and improve grant success rate. • Established Program Development… Show more Delivered strategic organizational assessment including financials, HR, Talent, Process, and Structure and recommendations for future growth, acting as interim Senior Executive lead for regional trauma center with focus on rape victims. 42 employees / 60 volunteers • Increased eligibility and awarding of $1.5 M in grants, creating system for tracking reporting and analyzing organization metrics to ensure accountability and improve grant success rate. • Established Program Development Calendar, focusing on events, fundraising & social media marketing. Show less Delivered strategic organizational assessment including financials, HR, Talent, Process, and Structure and recommendations for future growth, acting as interim Senior Executive lead for regional trauma center with focus on rape victims. 42 employees / 60 volunteers • Increased eligibility and awarding of $1.5 M in grants, creating system for tracking reporting and analyzing organization metrics to ensure accountability and improve grant success rate. • Established Program Development… Show more Delivered strategic organizational assessment including financials, HR, Talent, Process, and Structure and recommendations for future growth, acting as interim Senior Executive lead for regional trauma center with focus on rape victims. 42 employees / 60 volunteers • Increased eligibility and awarding of $1.5 M in grants, creating system for tracking reporting and analyzing organization metrics to ensure accountability and improve grant success rate. • Established Program Development Calendar, focusing on events, fundraising & social media marketing. Show less

Senior Director of Client Experiences

• Jun 2015 - Aug 2017

Led eight service oriented programs with $5M budget and focus on Financial Assistance, Financial Stability, Vocational Training, Workforce Development and others for regional office of global religious organization. 6 direct reports. • Reduced time in service from 54 days to 7, restructuring team and establishing communications to increase team engagement scores. Led eight service oriented programs with $5M budget and focus on Financial Assistance, Financial Stability, Vocational Training, Workforce Development and others for regional office of global religious organization. 6 direct reports. • Reduced time in service from 54 days to 7, restructuring team and establishing communications to increase team engagement scores.

Chief Operating Officer

• Jun 2013 - May 2015

Strategic operational leadership for eleven service programs, 3 social enterprises with $6M budget and 100 employees. 5 direct reports. • Lowered employee turnover from 145% to 33%, eliminating silos and aligning leadership. • Increased employee engagement, establishing strategic internal employment branding campaign focused on 5 core values. • Increased bottom line revenue by 9% after multiple annual losses, restructuring business operations, eliminating excessive costs. Strategic operational leadership for eleven service programs, 3 social enterprises with $6M budget and 100 employees. 5 direct reports. • Lowered employee turnover from 145% to 33%, eliminating silos and aligning leadership. • Increased employee engagement, establishing strategic internal employment branding campaign focused on 5 core values. • Increased bottom line revenue by 9% after multiple annual losses, restructuring business operations, eliminating excessive costs.

Assistant Director of Business Ventures

• Apr 2013 - Jul 2013

Translation & Interpretation Network Program Manager

• 2010 - Apr 2013

Translation & Interpretation Network is a social enterprise of Catholic Charities, Fort Worth that links professional interpreters to the community, with all profits being returned to the social programs of the agency.

Child Protecitve Services Officer

• 2007 - 2008

National Organization of Alternative Business Programs - Business Manager

• 2002 - 2005

Program Operations

• 2002 - 2003

Manager

• 2000 - 2002

ARNet was a regional internet service provider. ARNet was a regional internet service provider.

Corportate Trainer/Sales Manager

• 1998 - 2000