Experience

Cheetah Digital

• United States
• Software Development
• 300 - 400 Employee

• Manager, Services Delivery

  • Apr 2022 - Present

  Lead team of Services Delivery Managers and Technical Services Delivery Managers under efficient and effective operational frameworkCollaborates with Cheetah’s enterprise clients to impart operational discipline in their Cheetah Digital programsGuide team to ensure effectiveness in defining milestones, managing project timelines, and providing visibility on execution and business continuityCollaborates closely with internal Partners to provide positive impact internally and externally to clientsAssume operational leadership for a dedicated team and oversee portfolio of clients

• Senior Service Delivery Manager

  • Jan 2021 - Apr 2022

  Collaborates with Cheetah’s enterprise clients to impart operational discipline in their Cheetah Digital programsDefining milestones, managing project timelines, and providing visibility on execution and business continuityCollaborates closely with internal Professional Services function and the client’s e-commerce teams on a daily basisAssume operational leadership for a dedicated portfolio of clients. Manage project-related activities such as process-definition, milestones, time tracking/reporting, and budget utilizationLead frequent, multi-disciplinary meetings and ‘stand-ups’ on topical initiatives



Monetate

• United States
• Software Development
• 100 - 200 Employee

• Senior Platform Consultant

  • Feb 2018 - Jan 2021

  Drive client’s success by understanding their marketing initiatives, technology stack and development processes to provide guidance on technical and marketing execution of their personalization and optimization strategies Assist clients in building marketing campaigns within the Monetate platformProvide troubleshooting support for marketing campaigns within the Monetate platformAssist clients with interpreting analytical resultsManage internal stakeholder and external client expectations on projects and timelinesDevelop and share 'best practices' to clientsCollaborate with Client Success team members

• Digital Marketing Consultant

  • Jul 2016 - Feb 2018

  Assist clients in building marketing campaigns within the Monetate platformProvide troubleshooting support for marketing campaigns within the Monetate platformAssist clients with interpreting analytical resultsManage internal stakeholder and external client expectations on projects and timelinesDevelop and share 'best practices' to clientsCollaborate with Client Success team members



Silver Star Brands, f/k/a Miles Kimball Company

• United States
• Retail
• 100 - 200 Employee

• Web Data Analyst

  • May 2014 - Jul 2016

  Use strong analytic skills, business intelligence and attention to quality to provide data and analysis to assist in solving complex business problems. Owner of Adobe Analytics reporting- creating, maintaining and delivering dashboards and reports for key stakeholders. Generate/use performance forecasts to track actual (current and historical) performance against foretasted plans. Communicate insights based on data and observed trends across five brands and websites for various marketing campaigns, promotions, and content changes.Power User of Monetate for A/B testing, segmentation testing, and personalization of five websites to customers.

• Web Data Analyst Intern

  • Feb 2014 - May 2014

  Use strong analytic skills, business intelligence and attention to quality to provide data and analysis to assist in solving complex business problems. Create, maintain, and deliver dashboards and reports for key stakeholders. Generate performance forecasts and track actual performance against forecasted plans. Communicate insights based on data and observed trends across five brands/websites and various marketing campaigns for each brand

• Interactive Web Managment Intern

  • Jan 2013 - Feb 2014

  Working with all products, acrossed five brands, on the marketplaces such as Amazon and EBay. Assist the Ecommerce department on keeping marketplaces up to date, and error free. Optimize all prodcuts an Amazon. Own the new prodcuts process which includes taking new prodcuts, make images Amazon ready, add brand attributes to products, attach keywords and bullet points to each new product, and check work to make sure everything is coming up/showing on marketplaces correctly. Preform research on Aisle 7 articles and implement articles into category and/or prodcut page on Easy Comforts website.



Carters Inc.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Part-time Supervisor

  • Dec 2010 - Feb 2013

  Oversee one to four sales associates in a given time, preform daily opening and closing procedures for daily sales transactions, excecute customer service skills, complete floorsets and markdown tasks in a efficent manner and within a specific time frame

• Sales Associate

  • Oct 2007 - Dec 2010

  Executed daily cleaning and recovery tasks, Provided customer service and knowledge about clothing to customers, developed skills and knowledge to be promoted to a supervisor position