Inside Sales Representative

• Mar 2023 - Present

Training Lead

• Nov 2022 - Mar 2023

Create, implement, and evaluate onboarding and trainings.Ensure effective implementation of processesImplementing, updating, and maintaining the CRM Knowledge Database SystemDesigning training content to ensure cross-team alignment

Senior Member Success Agent

• Jul 2022 - Mar 2023

Partner closely with cross-functional team members to identify and resolve issues and communicate areas of opportunity to improve member success.Address member questions, concerns, and requests for support in a timely manner with a positive and friendly demeanor.Collect and communicate member feedback.Utilize CRM system to identify and resolve areas of member support.

Real Estate Agent

• Dec 2021 - Dec 2022

Residential Real Estate Agent Residential Real Estate Agent

Small Business Owner

• Dec 2019 - Jul 2022

Provides tutoring and educational services in Atlanta, GA Provides tutoring and educational services in Atlanta, GA

Teacher

• Jul 2017 - Apr 2022

Recognized as a high potential candidate for a leadership role. Tasked with providing coaching to teachers. Observed, provided feedback, and created action plans. Resulted in being identified as a high potential candidate for a leadership role. Provided with a basic framework. Created a curriculum within 3 areas of study. Highest reading growth rate on grade level team and one of the highest rates in the school. Recognized as a high potential candidate for a leadership role. Tasked with providing coaching to teachers. Observed, provided feedback, and created action plans. Resulted in being identified as a high potential candidate for a leadership role. Provided with a basic framework. Created a curriculum within 3 areas of study. Highest reading growth rate on grade level team and one of the highest rates in the school.

Teacher

• Jun 2014 - Jun 2017

Designed, implemented, and analyzed a curriculum for an R2Innovates grant program in Passion Based Learning. This curriculum was recognized as a high potential program, won the Teamwork Makes the Dream Work award, and was supported by the district to be rolled out to the new school in the following year. Coached a teacher one-on-one for a year of literacy instruction. She was recognized by her school for outstanding literacy instruction and led her own professional development sessions for her school the next year. Led team professional development for colleagues in reading instruction. After providing resources and support, the team restructured their reading instruction. The entire team met their reading growth goals that year. Show less

Teacher

• Aug 2011 - Jun 2014

Recognized for leadership potential. Attended school improvement meetings that successfully earned additional funding for our school’s Title I Program while serving as team lead. Recognized for leadership potential. Attended school improvement meetings that successfully earned additional funding for our school’s Title I Program while serving as team lead.