Jenna Kidd
Healthcare Recruiter at Cross Country Allied- Claim this Profile
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Bio
Jeff Lalli
I have been managed by Jenna Kidd for three years and found her to be not only an excellent manager but a caring mentor to all her staff. She always goes out of her way to make sure her workers are up to date in their job knowledge and have all the tools they need to succeed. She also acknowledges their achievements and contributions with personal thank you notes to encourage their career development. She understands building a team is a long-term process and is more than willing to put in the time and effort it takes to accomplish this important corporate goal.
Jeff Lalli
I have been managed by Jenna Kidd for three years and found her to be not only an excellent manager but a caring mentor to all her staff. She always goes out of her way to make sure her workers are up to date in their job knowledge and have all the tools they need to succeed. She also acknowledges their achievements and contributions with personal thank you notes to encourage their career development. She understands building a team is a long-term process and is more than willing to put in the time and effort it takes to accomplish this important corporate goal.
Jeff Lalli
I have been managed by Jenna Kidd for three years and found her to be not only an excellent manager but a caring mentor to all her staff. She always goes out of her way to make sure her workers are up to date in their job knowledge and have all the tools they need to succeed. She also acknowledges their achievements and contributions with personal thank you notes to encourage their career development. She understands building a team is a long-term process and is more than willing to put in the time and effort it takes to accomplish this important corporate goal.
Jeff Lalli
I have been managed by Jenna Kidd for three years and found her to be not only an excellent manager but a caring mentor to all her staff. She always goes out of her way to make sure her workers are up to date in their job knowledge and have all the tools they need to succeed. She also acknowledges their achievements and contributions with personal thank you notes to encourage their career development. She understands building a team is a long-term process and is more than willing to put in the time and effort it takes to accomplish this important corporate goal.
Experience
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Cross Country Allied
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Healthcare Recruiter
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Aug 2021 - Present
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Jr. Recruiter
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Feb 2021 - May 2021
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Kimpton Hotels & Restaurants
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United States
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Hospitality
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700 & Above Employee
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Assistant Director of Housekeeping at Hotel Allegro
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Jan 2018 - Oct 2020
• Manage a union housekeeping staff (room attendants, turndown, housemen, floor supervisors, public area, laundry) of 80 employees in 483 room Luxury Boutique Hotel• Purchase all departmental supplies, maintains budget and closes end-of-month • Administer payroll and create weekly schedules for department• Advise and coach on disciplinary action• Strike experience• Screen interviews and onboard all new hires• Directly reports to Director of Housekeeping• Task-forced at the Hotel Monaco, Hotel Palomar, Hotel Born, and The Goodland due to staffing needs • Stars of the Industry Nominee, 2019 Show less
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Housekeeping Manager
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Nov 2016 - Jan 2018
• Created and maintained daily assignments for every housekeeping employee• Monitored labor and productivity cost to ensure budget is not exceeded• Organized monthly departmental events to boost morale and promote employee recognition
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Ocean Properties Hotels Resort and Affiliates
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Hospitality
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1 - 100 Employee
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Front Office Manager at Opal Sands Resort
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Aug 2016 - Nov 2016
• Managed all front office operations including front desk, PBX, concierge, bell & valet for 230 room Full-Service Luxury Resort• Promoted to Front Office Manager after completion of MIT program• Facilitated new hire onboarding and ongoing employee trainings• Cultivated a positive work culture that allowed each employee to recognize growth opportunities
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Front Desk Manager at Opal Sands Resort
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Feb 2016 - Aug 2016
• Opened during peak season and part of the opening team• Drove bottom line revenue through controlling wages and supply spending• Selected by management to assist with pre-opening duties such as office setup and organization, room set up, hiring and training• Developed SOP Manual specific to front office• Participated in the interview and hiring process of new employees• Nominated for Manager of the Quarter
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Front Desk Manager at The Sandpearl Resort and Spa
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Jun 2015 - Feb 2016
• Managed shifts to ensure Front Office and Guest Service Departments run efficiently and successfully• Collaborated with Executive Team and management for operational decisions• Upheld five diamond resort standards to all guests by ensuring highest quality service delivery• Resolved conflicts and concerns of all guests quickly and courteously• Conducted daily meetings prior to each shift• Proficient in Oracle Opera PMS
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DoubleTree by Hilton
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Hospitality
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100 - 200 Employee
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Front Desk Agent
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Jan 2015 - May 2015
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Summer Intern
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May 2012 - Aug 2012
Learned about the different aspects of running a vacation club, experienced different departments of the company and gained customer service and work experience by serving as a Cocktail Waitress. Learned about the different aspects of running a vacation club, experienced different departments of the company and gained customer service and work experience by serving as a Cocktail Waitress.
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Education
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2011 - 2015
Florida State University
Bachelor of Science (B.S.), Hospitality Management
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