Jenna Jines
Loan Officer Assistant at MJW Financial LLC- Claim this Profile
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Bio
Credentials
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Residential Mortgage Loan Originator License
Ruoff MortgageOct, 2014- Nov, 2024
Experience
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MJW Mortgage
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United States
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Financial Services
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1 - 100 Employee
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Loan Officer Assistant
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Jan 2022 - Present
- Obtains, reviews and ensures accuracy of loan applications, assets and credit reports - Reviews income documentation and calculates income for debt-to-income - Issues pre-approvals and continues to update real estate agents throughout the process - Orders appraisals, title work and other third party documents for loan file - Provides excellent customer service throughout the mortgage loan process - Obtains, reviews and ensures accuracy of loan applications, assets and credit reports - Reviews income documentation and calculates income for debt-to-income - Issues pre-approvals and continues to update real estate agents throughout the process - Orders appraisals, title work and other third party documents for loan file - Provides excellent customer service throughout the mortgage loan process
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Ruoff Mortgage
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United States
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Financial Services
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500 - 600 Employee
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Assistant Operations Manager
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Oct 2019 - Jan 2022
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Academy Mortgage Corporation
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United States
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Financial Services
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700 & Above Employee
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Assistant Loan Officer and District Processing Lead
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May 2017 - Oct 2019
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Hallmark Home Mortgage NMLS#53441
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United States
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Financial Services
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100 - 200 Employee
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Mortgage Loan Processor
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Jul 2012 - May 2017
• Handles stressful borrower situations with tact and diplomacy • Provides excellent customer service to customers from various economic and cultural backgrounds in person and by phone • Multi-tasks by simultaneously monitoring multiple inboxes, answering phone calls and inputting customer data into our system • Ensures accuracy and follows underwriting guidelines • Creates procedures and training materials for new loan programs and trains new processors • Processes various loan types including: New Construction, 203(k), Quick to Close, FHA, VA, USDA, and Conventional Loans • Obtained a Loan Originator License (Uniform State Test covering over thirty states) Show less
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International Business College, Fort Wayne
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Fort Wayne, Indiana Area
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Administrative Assistant
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Jun 2011 - Jan 2012
• Inspired students to further their education • Informed students about International Business College and various courses • Scheduled appointments for students and families • Inspired students to further their education • Informed students about International Business College and various courses • Scheduled appointments for students and families
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Education
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International Business College
Bachelor of Business Administration (B.B.A.), Travel and Hospitality