Jenna Jines

Loan Officer Assistant at MJW Financial LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Wayne, Indiana, United States, IN

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Bio

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Credentials

  • Residential Mortgage Loan Originator License
    Ruoff Mortgage
    Oct, 2014
    - Nov, 2024

Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Loan Officer Assistant
      • Jan 2022 - Present

      - Obtains, reviews and ensures accuracy of loan applications, assets and credit reports - Reviews income documentation and calculates income for debt-to-income - Issues pre-approvals and continues to update real estate agents throughout the process - Orders appraisals, title work and other third party documents for loan file - Provides excellent customer service throughout the mortgage loan process - Obtains, reviews and ensures accuracy of loan applications, assets and credit reports - Reviews income documentation and calculates income for debt-to-income - Issues pre-approvals and continues to update real estate agents throughout the process - Orders appraisals, title work and other third party documents for loan file - Provides excellent customer service throughout the mortgage loan process

    • United States
    • Financial Services
    • 500 - 600 Employee
    • Assistant Operations Manager
      • Oct 2019 - Jan 2022

    • United States
    • Financial Services
    • 700 & Above Employee
    • Assistant Loan Officer and District Processing Lead
      • May 2017 - Oct 2019

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Mortgage Loan Processor
      • Jul 2012 - May 2017

      • Handles stressful borrower situations with tact and diplomacy • Provides excellent customer service to customers from various economic and cultural backgrounds in person and by phone • Multi-tasks by simultaneously monitoring multiple inboxes, answering phone calls and inputting customer data into our system • Ensures accuracy and follows underwriting guidelines • Creates procedures and training materials for new loan programs and trains new processors • Processes various loan types including: New Construction, 203(k), Quick to Close, FHA, VA, USDA, and Conventional Loans • Obtained a Loan Originator License (Uniform State Test covering over thirty states) Show less

    • Administrative Assistant
      • Jun 2011 - Jan 2012

      • Inspired students to further their education • Informed students about International Business College and various courses • Scheduled appointments for students and families • Inspired students to further their education • Informed students about International Business College and various courses • Scheduled appointments for students and families

Education

  • International Business College
    Bachelor of Business Administration (B.B.A.), Travel and Hospitality
    2009 - 2012

Community

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