Experience

Hyatt Regency Coconut Point Resort & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Recreation Manager

  • Nov 2015 - Present



Hyatt Regency Lost Pines Resort & Spa

• United States
• Hospitality
• 100 - 200 Employee

• Resort Activities Assistant Manager

  • Mar 2014 - Nov 2015

  Lost Pines, TX



Hyatt Regency

• United States
• Hospitality
• 700 & Above Employee

• Recreation Supervisor

  • May 2011 - Dec 2013

  Orlando, FL •Supervise recreation facilities and staff. •Participate in the development of goals and objectives as well as policies and procedures. •Hyatt People Brand Ambassador- Part of a team responsible for the implementation of Hyatt’s People Brand Standards.

• Recreation Attendant

  • May 2010 - May 2011

  Orlando •Responsible for organizing all activities for guests and their children. •Ensured a clean, safe and fun environment for guests at the pool.



Driftwood Summer Shop

• Server

  • May 2001 - Aug 2009

  Dowagiac, MI •Requisitioned and ordered food and supplies on a weekly basis. •Recruited, trained and scheduled new staff members. •In charge of opening and closing store. •Oversaw daily operations helping over 200 customers a day.



R.J. Gators

• Server

  • Oct 2008 - Apr 2009

  Oviedo, FL •Maintained extensive menu knowledge to promote specials, enhance profits and increase guest satisfaction. •Expedited food running by learning operating procedures of the kitchen.



A Step Above Hair Salon

• Receptionist

  • Nov 2005 - Mar 2006

  South Bend, IN •First to take phone calls, establish rapport and priorities. •Scheduled client appointments in conjunction with each stylist’s availability in order to ensure organized operations. •Provided helpful customer service and diffused difficult guest situations.



Abercrombie & Fitch Co.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2004 - Apr 2005

  South Bend, Indiana •Promoted a welcoming environment by greeting all guests as they entered. •Provided individual attention to each shopper to create memorable guest experiences and to encourage brand loyalty.