Jenna Hebb

Digital Project Manager at SDG
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Vancouver Metropolitan Area, CA

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Experience

    • Financial Services
    • Digital Project Manager
      • Mar 2022 - Present

      - Organize, manage, run and delivery of e-commerce projects from start to finish - Communicate needs, answer questions, provide status updates - Maintain client relationships in a productive, efficient and positive manner - Organize, manage, run and delivery of e-commerce projects from start to finish - Communicate needs, answer questions, provide status updates - Maintain client relationships in a productive, efficient and positive manner

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Remote Viewer Experience Advocate
      • Sep 2019 - Present

      - Providing efficient and friendly customer support to guests - Bring stories to life with scripted and non-scripted guest engagement statements - Connect with guests by asking open-ended questions to assess their needs, make appropriate recommendations, and provide resolutions - Providing efficient and friendly customer support to guests - Bring stories to life with scripted and non-scripted guest engagement statements - Connect with guests by asking open-ended questions to assess their needs, make appropriate recommendations, and provide resolutions

    • Canada
    • Design Services
    • 1 - 100 Employee
    • Project Coordinator
      • Dec 2020 - Mar 2022

      - Coordinating assets, client feedback and quality assurance on websites, digital advertising and email marketing campaigns - Liaising with clients to understand objectives and communicating those to internal designers and developers - Internal file management - Maintaining project status updates - Coordinating internal teams’ schedules and time management - Coordinating assets, client feedback and quality assurance on websites, digital advertising and email marketing campaigns - Liaising with clients to understand objectives and communicating those to internal designers and developers - Internal file management - Maintaining project status updates - Coordinating internal teams’ schedules and time management

    • Canada
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Account Coordinator
      • Oct 2019 - Oct 2020

      - Supporting all aspects of fully integrated client campaigns - Handling online proposals, bookings and tracking - Generating post-analysis reports; - Maintaining contracts and communicating with clients when adding, shifting, deleting, and converting inventory as well as dealing with open and closed pre-emptions - Liaising with internal departments (Marketing/Promotions, Operations, Revenue Management, Inventory Management, etc.,) to ensure campaigns are executed accurately and correctly - Assisting the team to achieve and exceed annual, quarterly and weekly sales targets - Forwarding correct campaigns to new seasonal estimates Show less

    • Canada
    • Information Services
    • 100 - 200 Employee
    • Marketing & Features Coordinator
      • Jul 2018 - Oct 2019

      - Administrative support for sales team - Preparing sponsorship agreements and liaising with community groups - Developing and maintaining sales materials for features and magazines - Project management of our magazines and special features - Liaising with customers and proofing ads in print and digital - Booking media campaigns throughout Glacier Media properties - Coordinating and planning company events - Executing and planning Social Media contesting and promotion - Administrative support for sales team - Preparing sponsorship agreements and liaising with community groups - Developing and maintaining sales materials for features and magazines - Project management of our magazines and special features - Liaising with customers and proofing ads in print and digital - Booking media campaigns throughout Glacier Media properties - Coordinating and planning company events - Executing and planning Social Media contesting and promotion

Education

  • Western University
    Bachelor of Arts (B.A.), Media, Information & Technoculture, Minor in Women's Studies
    2014 - 2018

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