Experience

South St. Paul Public Schools

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Student Services Administrative Assistant

  • Sep 2021 - Present

  Provide Clerical support for both middle school and high school standardized testing and school events. Assist with communicating and distributing in information to students and families. Assist in event planning throughout the school year. Manage and update secondary website. Help with basic computer issues with staff and students. Provide backup to the principal's secretary and the the front desk and attendance.

• Front Office Administrative Assistant

  • Nov 2014 - Sep 2021

  I field all incoming guests: including phone calls, faxes, parents, teachers, students, and any other miscellaneous items or people. I help the administration by directing students as needed and do a majority of the bulk mailings that go out for the secondary school. I also assist and back up the principals secretary, registration secretary, and the testing and events coordinator as needed. So pretty much, I do a little bit of everything and am great at multi-tasking!



France Avenue Family Physicians

• United States
• 1 - 100 Employee

• Medical Receptionist

  • Jan 2014 - Nov 2014

  Help patients in person, over the phone, through fax, through mail, and via email. Answer any questions to the best of my abilities using patient charts and doctors notes. Assist nurses and doctors wherever possible. Sort incoming mail, deliver all of it to whomever it belongs, and put together the daily bank deposit. I also put together training procedures and ended up doing a majority of the training for the front desk staff. Help patients in person, over the phone, through fax, through mail, and via email. Answer any questions to the best of my abilities using patient charts and doctors notes. Assist nurses and doctors wherever possible. Sort incoming mail, deliver all of it to whomever it belongs, and put together the daily bank deposit. I also put together training procedures and ended up doing a majority of the training for the front desk staff.



Wedding Shoppe Inc.

• United States
• Retail
• 1 - 100 Employee

• Marketing Specialist/QA

  • Jun 2012 - Jan 2014

  Quality assurance of online point of sale and website. Following up testing results with developers to correct issues. Design and create all forms, signage, and widow clings for in-store usage. Improve incoming traffic and sales through analytics, SEO, and comparison research. Online reputation management. Point person for re-branding in-store and online. Contributed to social media campaigns, weekly newsletter, and marketing team projects.

• Front Desk Manager

  • May 2009 - Jun 2012

  Manage and train all front desk employees. Responsible for scheduling, payment, and review of all sales agreements with customers. Confirm all information recorded for accuracy, and correct any issues found. Front-line contact and correspondence with all customers via in person contact, email, phone, or live chat. Records management for merchandise and inventory. Develop vendor displays. Periodically fulfill store manager duties.

• Front Desk/ Consultant/ Shipping assistant

  • Sep 2006 - May 2009

  Front-line contact and correspondence with all customers. Check in customers for appointments. Run the register, as well as open and close procedures. Assist customers with merchandise. Help develop vendor displays. Assist shipping and receiving manager with checking in customer merchandise and in-store products, along with shipping out customer merchandise.



Saint Cloud State Univeristy- Records and Registration

• Internship

  • Jan 2009 - May 2009

  Initial contact with all incoming students, entering information in the computers and filling papers. Created training programs for Family Education Rights and Privacy Act (FERPA). Interview office personnel for American Association of Collegiate Registrars and Admissions Officers (AACRAO) guidelines and created a timeline and proposal for improving guidelines. Transfer all old paper files to electronic filing. Design and development of the Registration web page. Created communication timelines and references for students, faculty, and staff. Show less



Saint Cloud State University-

• Saint Cloud State University- Orientation Leader

  • Aug 2008 - Aug 2008

  Guided students and give campus tours. Assisted students with finding classes, housing, and financial aid. Guided students and give campus tours. Assisted students with finding classes, housing, and financial aid.



Saint Cloud State University- Advising Center

• Student Advisor

  • Mar 2008 - Aug 2008

  Advised new incoming students on class registration. Provided campus and residential hall tours. Advised new incoming students on class registration. Provided campus and residential hall tours.



Saint Cloud State University

• Resident Advisor

  • Jan 2008 - May 2008

  Advised residents and directed them to additional resources as required. Informed and enforced campus rules. Kept the resident hall clean and safe. Advised residents and directed them to additional resources as required. Informed and enforced campus rules. Kept the resident hall clean and safe.



S & S Tree & Horticultural Specialists

• Administrative Assistant

  • Oct 2004 - Sep 2006

  Initial contact with a multi-lined incoming phone calls, direct to the correct department/person, address customers concerns, and make appointments. Assist Marketing Director and Human Resources. Filing and organizing business documents. Responsible for handling all main and daily bank deposits. Initial contact with a multi-lined incoming phone calls, direct to the correct department/person, address customers concerns, and make appointments. Assist Marketing Director and Human Resources. Filing and organizing business documents. Responsible for handling all main and daily bank deposits.