Experience

MVPT Physical Therapy
• United States
• Medical Practices
• 1 - 100 Employee
• Patient Care Coordinator

  • Apr 2023 - Present

Hillside Family of Agencies
• United States
• Individual and Family Services
• 700 & Above Employee
• Care Coordinator II

  • Aug 2021 - Apr 2023

Liberty Resources
• United States
• Individual and Family Services
• 300 - 400 Employee
• CPST counselor

  • Jul 2021 - Dec 2021


Social Services

• Case worker

  • Sep 2017 - Jul 2021

  Investigate and assess alleged child abuse/neglect complaints, often under time constraints and stressful conditions. Visit clients in their residence to assess suitability of living conditions and capabilities of parents and/or caretakers; evaluate the presence and level of risk to the client; make decisions to remove the client from unsuitable living conditions, according to legal guidelines and restrictions. Prepare extensive court reports and associated legal documents; testify in court; assist attorneys in the preparation of court actions; coordinate service of subpoenas; respond to inquiries regarding court actions. Transport children to protective facilities, appearances in court, scheduled appointments or visitation, and for other authorized purposes. Evaluate compliance with court orders. Interpret policies, rules, and regulations to clients, applicants, and other involved parties. Prepare and maintain case records and reports in addition to answering correspondences. Participate in community planning for the protection and care of children, and to identify potentially harmful influences to children. Show less



Data Driven Delivery Systems, LLC

• Provider Engagement Coordinator

  • Jan 2016 - Dec 2016

  - Function as the primary contact at the site level for program management - Manage and Coordinate the creation, distribution and collection of documentation and medical coding improvement tools - Submit daily visit documentation and follow-up information timely and as required - Dialogue and guide practice staff/ physicians in response to feedback from company physicians - Actively participate in program implementation and program maintenance meetings -Complete and submit reports per guidelines - Actively participate in program improvement discussion and activities -Working under minimal supervision -telecommute Show less



Child Advocacy Center

• Public Safety
• 1 - 100 Employee

• Victim Advocate

  • Aug 2015 - Jan 2016

  • Offering support to families and child victims of sexual abuse and severe physical abuse • Accompanying victims and victim’s families to criminal and family court proceedings • Offering support, counseling services and social services to victims and families • Conducting forensic interviews alongside interagency partners, such as CPS and law enforcement • Offering support to families and child victims of sexual abuse and severe physical abuse • Accompanying victims and victim’s families to criminal and family court proceedings • Offering support, counseling services and social services to victims and families • Conducting forensic interviews alongside interagency partners, such as CPS and law enforcement



Ophthalmology and Reconstructive Surgery Medical Practice

• Medical Office Manager

  • Jun 2013 - Jul 2014

  • data entry • controlling all correspondence • generating and submitting insurance claims • medical billing and coding • obtaining pre-authorization and pre-certification for upcoming scheduled surgical procedures • reviewing denied claims and advocating on behalf of the patient to appeal claims • creating and updating office manuals • making deposits • assisting in selective in-office surgical procedures • scheduling appointments • handling medical records • transcribing dictation by the physician in order to document patient care • taking initiative and prioritizing to ensure efficiency in the office • sending billing statements to patients • administering visual field analyzers and interpreting results • answering all patient questions and resolving patient issues • creating and providing educational material to patients • working under minimal supervision Show less



Northern Virginia Mental Health Institute

• United States
• Medical Practices
• 1 - 100 Employee

• Psychiatric Technician

  • Nov 2012 - Mar 2013

  • routinely interacting with patients and observing and reporting significant changes in behavior • participating in implementation of unit therapeutic programming as well as individual goals and treatment plans • attending to physical needs of patients • transporting patients to designated appointments • assisting in admissions and discharges of patients as assigned • leading inspirational self-improvement groups • constant observation of patients in solitary confinement • routinely interacting with patients and observing and reporting significant changes in behavior • participating in implementation of unit therapeutic programming as well as individual goals and treatment plans • attending to physical needs of patients • transporting patients to designated appointments • assisting in admissions and discharges of patients as assigned • leading inspirational self-improvement groups • constant observation of patients in solitary confinement



Madison County Department of Social Services

• Child protective services caseworker Intern

  • May 2011 - Aug 2011

  • responding quickly in crisis situations that involve children in an abusive or neglectful situation • investigating allegations of child abuse or neglect by conducting interrogations with each individual residing in the alleged home • successfully providing counseling and support services • developing and documenting case notes and completing relevant forms • learning and practicing new case management procedures and technologies • maintaining a balance of objectivity and empathy • testifying in court on behalf of the client Show less