Experience

Torrent Technologies

• United States
• Insurance
• 100 - 200 Employee

• Information Technology Project Manager

  • Jan 2023 - Present



Alfa Insurance

• United States
• Insurance
• 700 & Above Employee

• Information Technology Project Manager

  • Mar 2015 - Jan 2023

  Montgomery, Alabama Area • Manage the implementation of new software and upgrade existing applications along with significant Infrastructure hardware implementation experience. • Specialization in management of Information/Cyber Security, Content Management Systems, Marketing Cloud, Website, Infrastructure, and Business Intelligence, Data and Analytics Reporting projects. • Responsible for all project life cycle phases. Work with functional managers to secure resources. Maintain project documentation to monitor… Show more • Manage the implementation of new software and upgrade existing applications along with significant Infrastructure hardware implementation experience. • Specialization in management of Information/Cyber Security, Content Management Systems, Marketing Cloud, Website, Infrastructure, and Business Intelligence, Data and Analytics Reporting projects. • Responsible for all project life cycle phases. Work with functional managers to secure resources. Maintain project documentation to monitor status and communicate updates to Executive Management. • Manage and support product backlog for hybrid agile projects. Manage all Sprint Ceremonies. Utilize Jira and Confluence for project documentation. • Participate in daily Scrum. Maintain Kanban board including creation and estimation of story cards. • Work with Resource Managers to secure resourcing.

• Business Analyst

  • Jun 2005 - Mar 2015

  • Responsible for EPMO communications, including coordination and distribution of communications for executive meetings • Work with stakeholders and project sponsors to obtain consensus for project requests • Manage and facilitate the business case process • Develop and administer strategic governance processes including: PMLC, Project Management Methodology, Project Financial Processes, Quality Gates, Project Requests/Business Cases, Portfolio Management, and Change Control •… Show more • Responsible for EPMO communications, including coordination and distribution of communications for executive meetings • Work with stakeholders and project sponsors to obtain consensus for project requests • Manage and facilitate the business case process • Develop and administer strategic governance processes including: PMLC, Project Management Methodology, Project Financial Processes, Quality Gates, Project Requests/Business Cases, Portfolio Management, and Change Control • Facilitate Resource Management through process creation, portfolio management, resource allocation and forecasting • Manage recruitment vendor relations • Participate in daily Scrum meetings • Responsible for PPM administration • Provide direct support for EPMO management • Lead for business departments. Responsible for facilitating and managing IT project requests • Elicit and manage requirements • Responsible for all PMO Communications, including coordinating meetings for Management, and attending and distributing communications for executive meetings • Work with stakeholders and project sponsors to obtain consensus for project requests and business cases • Facilitate and manage completion of business cases, financial narratives, and financial metrics including meeting with and managing vendor relations • Serve on IT Sub-Committee. Research and present findings on key IT initiatives • President of Alfa Econchati Toastmasters Chapter where I lead, encourage, and mentor members Managed code deliveries, documentation, and coordination of testing for all departments • Liaison between business departments and IT • Documented workflows • Created test grids including Acceptance Testing documents • Prepared business cases • Facilitated issue resolution • Completed risk management audits • Completed ESI’s Foundations of Business Analysis course • Tested functionality • Traveled to Service Centers to promote and support project implementation

• District Auto Underwriter

  • Jun 2001 - Jun 2005

  • Underwrote Personal, Farm, and Business Automobile lines • Assessed applications • Rendered customer service to Agents and Customer Service Representatives • Obtained Certificate in General Insurance • Awarded for low loss-ratio