Jenna Bates

Service Coordinator at AIM Services Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Queensbury, New York, United States, US

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Experience

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Service Coordinator
      • Dec 2018 - Present

      • Provide services to qualified Traumatic Brain Injury and Nursing Home Transition/Diversion Medicaid participants. • Conduct comprehensive functional assessments for ILST services for waiver participants. • Identify participant’s strengths and weaknesses performing Activities of Daily Living (ADL) and Instrumental ADL. • Determine participant’s manner of learning new skills and responses to various interventions. • Design services to improve the ability of the participant to live as independently as possible in the community. • Assess, train, supervise, and assist participants with self-care, medication management, communication skills, interpersonal skills, socialization, sensory/motor skills, mobility, community transportation skills, reduction of maladaptive behaviors, problem solving skills, money management, and skills to maintain a household. • Assist participants in real world settings and train support systems on how to best assist the participant. • Develop plans and train others to assist the participant for long term support once ILST services are completed. • Coordinate case management for Nursing Home Transition/Diversion (NHTD) or TBI Waiver participants • Deliver educational, vocational, medical, and social services for participants receiving NHTD or TBI waiver assistance. • Focus on improving independence of waiver participants while maintaining positive health and welfare status. • Assist in identifying the individual’s personal goals to identify supports necessary to achieve those goals. • Work with participant’s advocates and other supporters to ensure consistent approaches to reach goals. • Conduct home visits of waiver participants on at least a monthly basis to assess progress and status. • Maintain documentation of participant’s Service Plans and modify as circumstances change Show less

  • Saratoga County Children’s Services
    • Saratoga Springs, New York, United States
    • Foster Care Caseworker
      • Oct 2017 - Nov 2018

      • Provided coordination of care for children in the custody of the County Commissioner of Social Services. • Managed a caseload of 10-20 children ensuring they are in safe and healthy environments while in the county’s care. • Developed comprehensive service plans with families to identify and achieve family goals and objectives. • Worked with foster parents to ensure compliance with court orders, parenting standards, and legal requirements. • Attended and testified in family court hearings and wrote court reports, petitions and other legal documents. • Coordinated necessary services for foster care children, birth parents, and foster parents. • Collaborated with mental health and medical providers, substance abuse treatment facilities, domestic violence agencies, and law enforcement to coordinate care and services. • Conducted regular home visits with birth parents and foster parents to monitor progress. • Assessed for and addressed any risk and safety concerns during home visits. • Supervised coached family visits between parents and children to help develop and build relationships. • Provided emotional support to foster children who have experienced trauma or loss. • Assisted with developing permanent plans for each child in foster care to provide a stable home environment. • Worked with parents to help overcome barriers that have led to their children being removed from their homes. • Maintained detailed and comprehensive written documentation of all case notes, communications, and activity. Show less

    • Investigative Caseworker
      • Aug 2015 - Oct 2017

      • Provided investigative support and services for children and families residing in Saratoga County. • Responded to and assessed safety and risk concerns regarding reports made of suspected child abuse and maltreatment. • Interviewed families and collateral contacts to gather information and evidence regarding child abuse claims. • Collaborated with teammates and supervisors to identify the best way to service families. • Assessed family’s needs regularly and provided appropriate community referrals to necessary service providers. • Provided ongoing support to parents by offering family coaching and emotional support. • Wrote petitions, court reports, and other legal documents and provided testimony in Family Court as required. • Maintained detailed and comprehensive written documentation of all case notes, communications, and activity. Show less

    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Skills Specialist
      • Jun 2015 - Aug 2015

      • Assessed functional and emotional needs of adults with disabilities in Schenectady County. • Developed and implemented activities to promote independence, community inclusion, and productivity. • Provided and monitored individualized programming to address unique needs of clients. • Assessed functional and emotional needs of adults with disabilities in Schenectady County. • Developed and implemented activities to promote independence, community inclusion, and productivity. • Provided and monitored individualized programming to address unique needs of clients.

    • Substitute Teacher
      • Apr 2013 - Jun 2015

      • Served as short term and long term substitute teacher for grades K-12 throughout the service area. • Executed teacher’s lesson plans, encouraged student cooperation and enforced classroom rules and policies. • Guided children in activities to promote verbal, social, emotional, creative, physical, and intellectual growth. • Served as short term and long term substitute teacher for grades K-12 throughout the service area. • Executed teacher’s lesson plans, encouraged student cooperation and enforced classroom rules and policies. • Guided children in activities to promote verbal, social, emotional, creative, physical, and intellectual growth.

    • United States
    • Education Management
    • 700 & Above Employee
    • Learning Center Teacher
      • Aug 2014 - Dec 2014

      • Tutored students in grades K-9 on reading, writing, phonics, math, and overall effective study skills. • Worked with students in both individual 1:1 sessions as well as small group sessions. • Tutored students in grades K-9 on reading, writing, phonics, math, and overall effective study skills. • Worked with students in both individual 1:1 sessions as well as small group sessions.

    • Substitute Teacher
      • Jan 2013 - Mar 2013

      • Taught grades K-12 across all subjects. • Executed teacher’s lesson plans, encouraged student cooperation and enforced classroom rules and policies. • Guided children in activities to promote verbal, social, emotional, creative, physical, and intellectual growth. • Taught grades K-12 across all subjects. • Executed teacher’s lesson plans, encouraged student cooperation and enforced classroom rules and policies. • Guided children in activities to promote verbal, social, emotional, creative, physical, and intellectual growth.

    • Substitute Teacher
      • Oct 2012 - Dec 2012

      • Served as short term and long term substitute teacher for grades K-12 throughout the service area. • Executed teacher’s lesson plans, encouraged student cooperation and enforced classroom rules and policies. • Guided children in activities to promote verbal, social, emotional, creative, physical, and intellectual growth. • Served as short term and long term substitute teacher for grades K-12 throughout the service area. • Executed teacher’s lesson plans, encouraged student cooperation and enforced classroom rules and policies. • Guided children in activities to promote verbal, social, emotional, creative, physical, and intellectual growth.

    • Licensed Teaching Assistant
      • Mar 2012 - Jun 2012

      • Served as a 1:1 aide for students with autism. • Served as a 1:1 aide for students with autism.

Education

  • SUNY Oneonta
    Bachelor of Science - BS, Adolescent English Education and English

Community

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