Jenna Hopphan
Crisis Stabilization Program Coordinator at Ecker Center for Behavioral Health- Claim this Profile
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Bio
Credentials
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Child Welfare Employee License
Department of Child and Family ServicesMay, 2018- Oct, 2024 -
Mandated Reporter
Department of Child and Family ServicesJan, 2018- Oct, 2024
Experience
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Ecker Center for Behavioral Health
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United States
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Mental Health Care
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1 - 100 Employee
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Crisis Stabilization Program Coordinator
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Sep 2022 - Present
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Our Children's Homestead
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United States
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Individual and Family Services
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1 - 100 Employee
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Family Support Specialist
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Feb 2022 - Sep 2022
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Permanency Specialist
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Oct 2020 - Feb 2022
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JCFS Chicago
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United States
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Civic and Social Organizations
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100 - 200 Employee
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Case Manager
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Jan 2018 - Jul 2019
• Completed DCFS’ Core/Foundation training and obtained a Child Welfare Employee License (CWEL) • Participated in weekly supervision meetings to assess the welfare of all children on my caseload and to problem solve on-going concerns. • Conducted quarterly meetings with biological and foster families to identify their needs for efficient co-parenting. • Communicated with clients on a weekly basis via email, phone conversations, and in-person visits. • Designed a service plan for each family, which identified goals for family reunification and strategies for success. • Thoroughly documented all interactions pertaining to each child and family on my caseload. • Frequently commended for maintaining calm, professional demeanor during high- stress meetings and/or conversations with uncooperative and angry clients. • Identified community resources and facilitated necessary referrals for services. • Briefed court personnel on each family’s progress and advocated for the best interest of the children. Show less
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Boys & Girls Club of Elgin
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United States
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Non-profit Organizations
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1 - 100 Employee
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Program Site Director
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Jan 2017 - Aug 2017
• Supervised and mentored teens through daily afterschool programs. • Designed and implemented program plans to teach empowering life skills, substance abuse prevention, and healthy lifestyles. • Recruited new members through monthly promotional events. Successfully increased attendance numbers and achieved yearly membership goal. • Tutored students at risk of failing to succeed in completing their coursework. • Coordinated with a team of BGCE staff members and school faculty members to maintain a supportive, encouraging environment. Show less
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Judson University
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United States
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Higher Education
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200 - 300 Employee
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Student Mentor
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Aug 2015 - May 2016
• Facilitated weekly classroom discussions and one-on-one mentoring sessions to help first year students adapt to being at university. • Spearheaded several Community Day events to foster strong relationships. • Promoted on-campus events and opportunities to empower and encourage mentees. • Facilitated weekly classroom discussions and one-on-one mentoring sessions to help first year students adapt to being at university. • Spearheaded several Community Day events to foster strong relationships. • Promoted on-campus events and opportunities to empower and encourage mentees.
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Boys & Girls Club of Elgin
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United States
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Non-profit Organizations
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1 - 100 Employee
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Site Intern
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Aug 2015 - Dec 2015
• Cooperated with two other staff members to implement planned programs and activities, assisted students with homework, and built personal relationships through a mentorship role. • Cooperated with two other staff members to implement planned programs and activities, assisted students with homework, and built personal relationships through a mentorship role.
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SpringHill
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United States
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Religious Institutions
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1 - 100 Employee
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Summer Camp Counselor
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May 2014 - Aug 2015
• Mentored a group of 18 elementary-aged campers on a weekly basis. • Supervised daily activities while maintaining safety and cultivating a high-energy environment. • Coordinated the setting up and tearing down process of High Adventure activities each day. • Successfully maintained each camper’s well-being through effective communication, teamwork, and problem solving. • Restructured leadership role to take on additional daily responsibilities. • Mentored a group of 18 elementary-aged campers on a weekly basis. • Supervised daily activities while maintaining safety and cultivating a high-energy environment. • Coordinated the setting up and tearing down process of High Adventure activities each day. • Successfully maintained each camper’s well-being through effective communication, teamwork, and problem solving. • Restructured leadership role to take on additional daily responsibilities.
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Food Server
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Sep 2012 - May 2014
• Effectively communicated with kitchen staff and co-workers directly and via computers. • Displayed flexibility with work schedule. • Provided excellent customer service: Maintained a friendly, courteous demeanor and ensured that each patron has a positive experience. Provided confident energy under quick-paced, high-stress environment. • Effectively multitasked and learned to fulfill multiple roles, including front of house duties and drive thru operations. • Effectively communicated with kitchen staff and co-workers directly and via computers. • Displayed flexibility with work schedule. • Provided excellent customer service: Maintained a friendly, courteous demeanor and ensured that each patron has a positive experience. Provided confident energy under quick-paced, high-stress environment. • Effectively multitasked and learned to fulfill multiple roles, including front of house duties and drive thru operations.
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Education
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Goldsmiths, University of London
Master's degree, Human Rights, Culture and Social Justice -
Judson University
Bachelor of Arts - BA, Intercultural Studies, Minor in English Writing -
University of Cape Town