Jenna Hopphan

Crisis Stabilization Program Coordinator at Ecker Center for Behavioral Health
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Child Welfare Employee License
    Department of Child and Family Services
    May, 2018
    - Oct, 2024
  • Mandated Reporter
    Department of Child and Family Services
    Jan, 2018
    - Oct, 2024

Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Crisis Stabilization Program Coordinator
      • Sep 2022 - Present

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Family Support Specialist
      • Feb 2022 - Sep 2022

    • Permanency Specialist
      • Oct 2020 - Feb 2022

    • United States
    • Civic and Social Organizations
    • 100 - 200 Employee
    • Case Manager
      • Jan 2018 - Jul 2019

      • Completed DCFS’ Core/Foundation training and obtained a Child Welfare Employee License (CWEL) • Participated in weekly supervision meetings to assess the welfare of all children on my caseload and to problem solve on-going concerns. • Conducted quarterly meetings with biological and foster families to identify their needs for efficient co-parenting. • Communicated with clients on a weekly basis via email, phone conversations, and in-person visits. • Designed a service plan for each family, which identified goals for family reunification and strategies for success. • Thoroughly documented all interactions pertaining to each child and family on my caseload. • Frequently commended for maintaining calm, professional demeanor during high- stress meetings and/or conversations with uncooperative and angry clients. • Identified community resources and facilitated necessary referrals for services. • Briefed court personnel on each family’s progress and advocated for the best interest of the children. Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Program Site Director
      • Jan 2017 - Aug 2017

      • Supervised and mentored teens through daily afterschool programs. • Designed and implemented program plans to teach empowering life skills, substance abuse prevention, and healthy lifestyles. • Recruited new members through monthly promotional events. Successfully increased attendance numbers and achieved yearly membership goal. • Tutored students at risk of failing to succeed in completing their coursework. • Coordinated with a team of BGCE staff members and school faculty members to maintain a supportive, encouraging environment. Show less

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Student Mentor
      • Aug 2015 - May 2016

      • Facilitated weekly classroom discussions and one-on-one mentoring sessions to help first year students adapt to being at university. • Spearheaded several Community Day events to foster strong relationships. • Promoted on-campus events and opportunities to empower and encourage mentees. • Facilitated weekly classroom discussions and one-on-one mentoring sessions to help first year students adapt to being at university. • Spearheaded several Community Day events to foster strong relationships. • Promoted on-campus events and opportunities to empower and encourage mentees.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Site Intern
      • Aug 2015 - Dec 2015

      • Cooperated with two other staff members to implement planned programs and activities, assisted students with homework, and built personal relationships through a mentorship role. • Cooperated with two other staff members to implement planned programs and activities, assisted students with homework, and built personal relationships through a mentorship role.

    • United States
    • Religious Institutions
    • 1 - 100 Employee
    • Summer Camp Counselor
      • May 2014 - Aug 2015

      • Mentored a group of 18 elementary-aged campers on a weekly basis. • Supervised daily activities while maintaining safety and cultivating a high-energy environment. • Coordinated the setting up and tearing down process of High Adventure activities each day. • Successfully maintained each camper’s well-being through effective communication, teamwork, and problem solving. • Restructured leadership role to take on additional daily responsibilities. • Mentored a group of 18 elementary-aged campers on a weekly basis. • Supervised daily activities while maintaining safety and cultivating a high-energy environment. • Coordinated the setting up and tearing down process of High Adventure activities each day. • Successfully maintained each camper’s well-being through effective communication, teamwork, and problem solving. • Restructured leadership role to take on additional daily responsibilities.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Food Server
      • Sep 2012 - May 2014

      • Effectively communicated with kitchen staff and co-workers directly and via computers. • Displayed flexibility with work schedule. • Provided excellent customer service: Maintained a friendly, courteous demeanor and ensured that each patron has a positive experience. Provided confident energy under quick-paced, high-stress environment. • Effectively multitasked and learned to fulfill multiple roles, including front of house duties and drive thru operations. • Effectively communicated with kitchen staff and co-workers directly and via computers. • Displayed flexibility with work schedule. • Provided excellent customer service: Maintained a friendly, courteous demeanor and ensured that each patron has a positive experience. Provided confident energy under quick-paced, high-stress environment. • Effectively multitasked and learned to fulfill multiple roles, including front of house duties and drive thru operations.

Education

  • Goldsmiths, University of London
    Master's degree, Human Rights, Culture and Social Justice
    2019 - 2021
  • Judson University
    Bachelor of Arts - BA, Intercultural Studies, Minor in English Writing
    2013 - 2017
  • University of Cape Town
    2016 - 2016

Community

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