Jenna Hussey

Product Manager at Adare SEC
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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5.0

/5.0
/ Based on 2 ratings
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Simon Howell

I so enjoyed working with Jenna, one of the most lovely people on the team! she is an exceptional creative talent with a gift for translating complex technical solutions into simple words and beautiful imagery so that everyone can understand product value. She is wonderful with clients and has a particular knack for really listening, understanding, and simplifying things to help connect business problems with easy to understand solutions. I have enjoyed mentoring Jen as her career developed. She is incredibly talented, naturally creative and quick to learn. Jen is a real team player, a warm and caring person who would be a great asset to any business.

Daniel Chenery

I've worked with Jen for almost a decade, and it is a shame we have to part ways. During this time working with Jen, I've seen her grow from a UX Designer right through to a Product Manager, wearing many different hats in between. In each stage of her career she hasn't been afraid to take on a challenge. Jen is the colleague you can rely on to get things done in a timely fashion, without compromising on the quality of the output. She's been responsible for implementing agile processes to the development (and wider product) team, going out of her way to help us all get up to speed, aiding us all through the process. Her close working with the team has allowed her to develop her technical understanding too. This technical understanding further allows her to ensure a product meets any customer requirements as well as being a reusable component for other customers of the product. I've learnt a lot of Jen over these years, and I hope our professional paths cross again.

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Credentials

  • Mental Health First Aid Champion
    Mental Health First Aid (MHFA) England
    Oct, 2021
    - Nov, 2024
  • Level 3 Leadership and Management
    ILM

Experience

    • United Kingdom
    • Business Consulting and Services
    • 100 - 200 Employee
    • Product Manager
      • Jul 2021 - Present

      Manage a suite of SaaS customer communication products (B2B and B2C). Responsible for implementing standardised, profitable commercial models alongside developing marketing and sales collateral. Other activities include development of strategic roadmaps, delivery planning, user/market research and stakeholder management. Manage a suite of SaaS customer communication products (B2B and B2C). Responsible for implementing standardised, profitable commercial models alongside developing marketing and sales collateral. Other activities include development of strategic roadmaps, delivery planning, user/market research and stakeholder management.

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Manager
      • Feb 2020 - Aug 2021

      Managed the product life cycle and backlog of three bespoke B2B and B2C customer communications products and two third-party products.• Collaborated with stakeholders to develop a combined product vision and strategy. This involved building relationships, instilling a culture of collaboration, and creating collateral.• Presented a series of webinars to 158 employees, equipping them with an understanding of the products and achieving a satisfaction rating of +4.5 stars per webinar.• Lead the implementation of Scrum within a cross-functional delivery team. This involved establishing our sprint process, Definition of Ready, Definition of Done and estimating standards.• Founded the 'Fun Stuff Club' initiative to organise activities for employees and help increase cross-functional team bonding. And to generally have some fun of course! Show less

    • Lead Designer
      • Dec 2018 - Feb 2020

      Responsible for research, user experience and user interface design our suite of cloud Customer Communication Management (CCM) software. Other activities include Project and Product Management.• Lead the product development and release to market of a B2B preference management tool that helped reduce document delivery time by 100% and reduce operational support required by 60%.• Collaborated with Software Architects to develop the strategy for shifting from bespoke customer solutions to SaaS model. This involved understanding our business objectives, articulating value, developing roadmaps and influencing c-level stakeholders.• Conducted quantitative and qualitative research to understand our customer and market needs for a data visualisation and analysis product. This resulted in user stories for further refinement. Show less

    • United Kingdom
    • Technology, Information and Internet
    • Senior Visual & UX Designer
      • Jun 2012 - Nov 2018

      Responsible for research, user experience, graphic and user interface design for websites, applications and software. Worked closely with clients to understand and achieve project goals, as well as collaborating day-to-day with developers. • Designed the user experience for a jewellery ecommerce website which lead to a 44% increase in unique visitors. • Designed and released an iOS and Android app that was content managed via Umbraco CMS and integrated with Microsoft Dynamics. The app resulted in an improved custom experience and reduced the environmental impact of the client’s business by minimising paper and ink wastage. • Completed a charity hackathon to build a new website for a local charity in a non-stop 24 hour marathon of code. • Mentored design interns and students on work experience. Show less

    • Web Designer & Developer
      • Dec 2011 - May 2017

      Worked with a range of clients including start-ups and international corporates to develop their digital presence. Work included prototyping, branding, graphic design, UI design, photography, and building websites using HTML and CSS. Worked with a range of clients including start-ups and international corporates to develop their digital presence. Work included prototyping, branding, graphic design, UI design, photography, and building websites using HTML and CSS.

Education

  • University of Hertfordshire
    Bachelor of Arts (BA), Screen Cultures & Media Practices
    2009 - 2012

Community

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