Jennifer B
Meeting & Event Manager at Paralyzed Veterans of America- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Cvent Event Management
CventNov, 2021- Nov, 2024 -
Cvent Event Marketing Strategy
CventNov, 2021- Nov, 2024
Experience
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Paralyzed Veterans of America
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United States
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Non-profit Organizations
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200 - 300 Employee
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Meeting & Event Manager
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Oct 2022 - Present
• Responsible for the planning and coordination of logistics and communication related to PVA’s events including meetings, conferences, and webinars as well as traveling to site visits and meetings themselves (approximately 15-20 per year).• Manage meeting and exhibit logistics as they relate to requests for proposals (RFP), site recommendations and visits, contract pricing and negotiations, and budget management for PVA’s meetings and events such as: hotel, audio-visual, catering, medical and transportation companies.• Serve as the point of contact and liaison with all program participants to capture and execute the details of all events planning related to the PVA events and committee meetings. • Coordinate the reservations process, manages the room block and hotel concessions for meetings, conferences and special events. • Collaborate with exhibits team relating to project planning including interacting with clients as needed.• Conducts bill reconciliations and post-meetings follow-up and assessment for exhibits and hotel master billing accounts specific to assigned meetings and events.• Uses excellent communication skills in interacting with external and internal customers in the planning and execution of meetings, workshops and conferences. Show less
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Meeting & Event Project Coordinator
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Sep 2019 - Oct 2022
• Work with PVA departments to create and plan the logistics of meetings and events held monthly, quarterly, and yearly from committee meetings to events hosting over 700+ attendees. • Design the registration database for PVA meetings and events using Cvent and Stova (formally Aventri) registration software. • Build and manage the PVA app for specific meetings and events by building and updating as needed with graphics, notifications, documents, sessions, etc. • Ensure flight and travel arrangements are booked with the proper accommodations for guests and develop a transportation matrix for drivers for lift transportation pick-up for guest needing ADA assistance from airport or train. • In the midst of COVID, I work with Meetings team to plan virtual meetings and events using online platforms to include training staff and members. Show less
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Executive Assistant
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Jul 2019 - Sep 2019
• Provide administrative support to the Director of Research and Education. • Work on editing documents, completing minutes for board meetings, and submitting check request. • Maintain and keep track of files and ensure proper documents are filed accurately according to guidelines established in the Research and Education department. • Perform other administrative duties or projects assigned by the Director.
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CVS Health
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Retail Store Manager
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Aug 2015 - Apr 2019
• Oversaw the strategic operation of the store and reviewed the monthly P & L statement to make informed decisions on sales, controllable expenses, and payroll to align with the budget, while increasing sales 1% - 5% weekly. • Worked with team to improve the customer service scores to exceed the target goal by implementing processes to follow up and correct the behavior, have one-on-one and group discussions about specific surveys, and receiving feedback from colleagues. • Complete and analyze Business Reviews and execute plans to correct areas of opportunities. • Coach and execute development opportunities, provide performance feedback for colleagues in both front store and pharmacy to help maintain understanding of job duties, standards of CVS are followed, and growth of the colleague. • Administer, monitor and react to internal loss prevention programs and system to minimize loss and theft. Show less
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Kelly
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United States
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Staffing and Recruiting
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700 & Above Employee
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Provider Enrollment Analyst at BlueCross BlueShield of SC
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Oct 2014 - Aug 2015
• Assisted organizations and providers with 855B, 855I, 855R, and 855O applications to enroll in Medicare Part B coverage. Providers applying may be: physicians, non-physician practitioners, clinics, group practices, etc. • Screened and validated that the proper application was submitted by the providers and that it contains all the required confidential information. • Verified information and credentials supplied by the applicant by utilizing websites to investigate sanctions against the providers, providers’ education and licensing, practice location, etc. • Created an enrollment record in the Provider Enrollment Chain Organization System (PECOS) under CMS guidelines and Updated provider demographic information in Multi Carrier System (MCS). • Identified cases of suspected fraud and researched for additional information as needed in order to complete enrollment application. • Prepared reports throughout the day to reflect the workload for the current and future day and ensure the team knew which areas were the priority. Show less
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Executive Assistant at South Carolina Council on Competitiveness
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Aug 2013 - Oct 2014
• Provided administrative and business support to the Executive Director, Director of Education and Workforce Initiatives, Executive Committee, and 5 sub-committees for the TransformSC Initiative. • Served as the liaison, answered phones and responded to emails relating to the operations and statistics of the process and progress of the initiative. • Provided heavy, complex calendar management, requiring interaction with both internal and external executives and assistants to coordinate a variety of executive meetings for all committees. • Planned logistics for all board and committee meetings including securing meeting location, food service, securing travel and hotel, and preparing meeting materials. • Assisted with coordinating and facilitating the planning of special events, including a conference with over 500 attendees. • Created and edited correspondence, documents, reports, briefs and presentations using Word, Excel, and PowerPoint; prepared reports by collecting and analyzing information. • Kept track of all incoming donations or monies and sent out invoices and receipts. • Researched and processed grant applications and prepared grant proposals to help receive funding for the TransformSC Initiative. Show less
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Business Analyst II at BlueCross BlueShield of SC
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Dec 2012 - Aug 2013
• Evaluates the activities, performance and systems within a specific area for standards and workflow simplification. • Compiled data for analysis and prepared reports and presentations for management using applicable programming languages and/or software products. • Created test matrices and supporting documentation. • Monitors software implementations for exceptions and to verify that changes to the systems' operational process had the desired effect. • Researched system problems and identified potential solutions, investigates and diagnoses system problems, formulates solutions, initiates change sheets, defines business requirements, and tests corrections. • Prepared written reports and analyses pertaining to testing results and related data, including recommendations for customers on improving operational workflows. Show less
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H&R Block
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United States
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Retail
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700 & Above Employee
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Tax Professional
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Dec 2013 - Apr 2014
• Conducted tax interviews with clients to prepare Federal and State Income Taxes as a Tax Professional. • Assisted clients with questions about tax returns, forms, refunds and ensured client confidentiality and privacy • Conducted tax interviews with clients to prepare Federal and State Income Taxes as a Tax Professional. • Assisted clients with questions about tax returns, forms, refunds and ensured client confidentiality and privacy
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Bank of America
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United States
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Banking
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700 & Above Employee
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Cash Vault Service Representative
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Sep 2010 - May 2012
• Received and verified cash and check deposits from armored carriers and internal departments (ATM) using appropriate bank systems and currency counting machines. • Exceeded goal of processing deposits per minute by 25% to include accuracy. • Reviewed deposits for fraud, prepared adjustments, and credited accounts and prepared cash deposits for shipment to the Federal Reserve, while maintaining compliance with all bank policies including state and federal regulations. • Received and verified cash and check deposits from armored carriers and internal departments (ATM) using appropriate bank systems and currency counting machines. • Exceeded goal of processing deposits per minute by 25% to include accuracy. • Reviewed deposits for fraud, prepared adjustments, and credited accounts and prepared cash deposits for shipment to the Federal Reserve, while maintaining compliance with all bank policies including state and federal regulations.
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Chase
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United States
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Financial Services
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700 & Above Employee
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Banker/Customer Service
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Oct 2009 - Aug 2010
• Provided personal financial counseling, assisted with inquiries about products and services, and build relationships with existing customers to sustain high satisfaction ratings and retention. • Via telephone, helped new and existing clients open personal accounts, resolve issues related to online banking services, and navigate bank’s websites; assisted corporate and small business account with online business banking. • Responded to customer inquiries relating to deposits, financial transactions, and problem resolution. • Provided prompt and accurate answers to inquiries about products and services. • Communicated, implemented and monitored compliance with corporate standards and procedures to process disputes. Show less
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Walmart
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United States
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Retail
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700 & Above Employee
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Assistant Manager
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Oct 2001 - Mar 2009
• Advanced through promotions to become an assistant manager of $80 -$100M location with 300+ employees. • Provided strategic, operational and fiscal leadership and maintained national presentation/service standards in all assigned locations. • Worked with department managers in driving sales in specified departments for the overall store growth of profit goals by up to 1% and 10% weekly. • Excelled in building and motivating management and hourly teams as well as developed many entry-level associates to leadership positions. • Interacted with customers to provide information in response to inquiries about products and services and to handle and resolve complaints to aid in developing and implementing customer service training and recognition programs. Show less
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Education
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2009 - 2012
University of Phoenix
Bachelor of Science, Health Administration/ Health Information Systems
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