Program Coordinator

• Sep 2018 - Present

Associate Residency Program Coordinator

• Nov 2016 - Sep 2018

Medical Assistant

• Apr 2009 - Oct 2016

Coordinated provider, nursing and patient’s schedules in the most efficient manner appropriate. While maintaining the flow of patients and care needed to promote the optimal care for all patients. Epic clinical Super User- Trainer of all new and existing staff in Poulsbo, Assisting in roll out of new tools and upgrades. Providing ongoing instruction and individualized chairside support. Clinic preceptor- Training and onboarding all Medical Assistants and assisting physicians orienting to clinic and Epic. Worked with many pilot programs for Group Health researching, collecting data and information mining to improve Hedis scores, organized and prepared presentations to update staff on new initiatives, programs and rollouts. Provided direct and indirect nursing care to patients in routine nursing situations, under the direction and supervision of a registered nurse or provider. Functions under the direct supervision of the RN or provider in complex situations in which the patient is unstable or requires urgent or emergent care. Manage daily work in electronic in-basket pools, secure staff messages, organize work to promote team/provider efficiency, collaborate with provider for daily needs/schedule coordination, review provider schedule and anticipate needs, keep visits running on time, communicate delays with patients, manage same-day schedule additionsPatient Orientation & Check-in: document weight, VS, postural vital signs and apical pulse, perform EKG, review current medications & immunizations.Complete outreach for Prevention/Chronic Care, pain medication contracts, Suboxone patients. Processing referrals, reviewing referral status, providing patient with instructions, assist patient in making appointments as appropriate, follow referral guidelines as delegated by the provider, use urgent or emergent designation as directedWashington State Medical Assistant Certification CM60368409 Expires 03/28/2016Current CPR certification BLS for Healthcare provider

Medical Assistant

• Apr 2006 - Apr 2009

Performed all front office duties. Pulling charts, answering multiline phone, processed messages, and fielded patients for back office staff.Proficient in Ridgemark scheduling systemFilled in as Medical records clerk- and all front office/administrative positions when needed. Processed record release paperwork, copied and mailed records. Managed incoming and outgoing faxes.Covered as posting clerk, compiled diagnoses codes and CPT codes for proper billing. Scheduled outgoing patients and arranged for treadmill stress tests on referral.Managed and compiled pharmacy refills for five physicians. Instituted and trained all employees on e-prescribing pharmacy I-Scribe and RxNT software.Able to fill in for LPN and all Medical Assistants as needed. Setting up patients in rooms, recorded vitals, charted complaints and histories. Managed protimes and injections. Performed ear lavage and assisted with female exams. Triaged phone calls and contacted patients with results and patient recommendations.Performed DEXA bone density tests. Analyzed results and processed report for physicians.Completed nerve conduction studies and compiled results for physicians.Knowledge of many insurance companies, referrals and prior authorizations

Medical Assistant

• Mar 1998 - Aug 2001

• Setting patients up in rooms, charting medical complaints and histories.• Injections; mainly pediatric vaccinations but also adult vaccinations and birth control.• Pediatric and adult venipuncture, capillary blood draws.• Ear lavage, tympanograms, visual acuity testing.• Equipment sterilization with autoclave, lab specimen prep, EKG, urinalysis, bandaging, minor surgery setup• Vitals-height, weight, blood pressure, pulse, respirations, and temperature.• All aspects of front office duties.