Jenn Parks
Customer Service Representative at Alabama Foundation Specialist- Claim this Profile
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Bio
Experience
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Alabama Foundation Specialist
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United States
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Construction
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1 - 100 Employee
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Customer Service Representative
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Sep 2014 - Present
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North Alabama Bank
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United States
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Financial Services
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Customer Service Rep
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Nov 2011 - May 2014
Cashing checks, processing deposits, loan payments, withdrawals and making transfers Addressing client questions/concerns referring to appropriate internal resources Documenting proper bank paperwork or Currency Transaction Reports Developing client relationships and opening new client accounts Ordering checks, debit cards and help to setup online banking for new clients Assist clients in closing prepares loans document Cashing checks, processing deposits, loan payments, withdrawals and making transfers Addressing client questions/concerns referring to appropriate internal resources Documenting proper bank paperwork or Currency Transaction Reports Developing client relationships and opening new client accounts Ordering checks, debit cards and help to setup online banking for new clients Assist clients in closing prepares loans document
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RBC Bank
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United States
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Banking
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700 & Above Employee
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Branch Teller/Vault Teller
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Jun 2008 - Nov 2011
Meet established sales referral goals Handled All Cash Vault Activities Weekly Shipments to and from Federal Reserve Balance and maintained cash drawer Processed deposits, withdrawals, loan payments, transfers and cashing checks. Meet established sales referral goals Handled All Cash Vault Activities Weekly Shipments to and from Federal Reserve Balance and maintained cash drawer Processed deposits, withdrawals, loan payments, transfers and cashing checks.
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First American Bank
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United States
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Banking
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700 & Above Employee
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Asst Manager
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Sep 2006 - Jun 2008
Conducted Branch monthly, quarterly and annual audits of Tellers and Safe Deposit Boxes Developed and help maintain new and current client relationships Completed loan assemble and closure of loans for Branch manager Resolved a variety of simple to complex client issues including account balance discrepancies, unauthorized transactions and debit card issues RBC Purchased First American and All its employees transferred to another Office with RBC Conducted Branch monthly, quarterly and annual audits of Tellers and Safe Deposit Boxes Developed and help maintain new and current client relationships Completed loan assemble and closure of loans for Branch manager Resolved a variety of simple to complex client issues including account balance discrepancies, unauthorized transactions and debit card issues RBC Purchased First American and All its employees transferred to another Office with RBC
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Financial Services Representative
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Jan 2000 - Sep 2006
Opened New Accounts and maintain existing accounts Communicated to Clients about Products and Ways to save Consumer Loan officer Annuity Sales Notary Opened New Accounts and maintain existing accounts Communicated to Clients about Products and Ways to save Consumer Loan officer Annuity Sales Notary
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Education
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John C Calhoun State Community College,
Associate's degree, Accounting -
Athens State University
Business, Management, Marketing, and Related Support Services