Jenn Parks

Customer Service Representative at Alabama Foundation Specialist
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Contact Information
us****@****om
(386) 825-5501
Location
Huntsville, Alabama, United States, US

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Customer Service Representative
      • Sep 2014 - Present
    • United States
    • Financial Services
    • Customer Service Rep
      • Nov 2011 - May 2014

      Cashing checks, processing deposits, loan payments, withdrawals and making transfers Addressing client questions/concerns referring to appropriate internal resources Documenting proper bank paperwork or Currency Transaction Reports Developing client relationships and opening new client accounts Ordering checks, debit cards and help to setup online banking for new clients Assist clients in closing prepares loans document Cashing checks, processing deposits, loan payments, withdrawals and making transfers Addressing client questions/concerns referring to appropriate internal resources Documenting proper bank paperwork or Currency Transaction Reports Developing client relationships and opening new client accounts Ordering checks, debit cards and help to setup online banking for new clients Assist clients in closing prepares loans document

    • United States
    • Banking
    • 700 & Above Employee
    • Branch Teller/Vault Teller
      • Jun 2008 - Nov 2011

      Meet established sales referral goals Handled All Cash Vault Activities Weekly Shipments to and from Federal Reserve Balance and maintained cash drawer Processed deposits, withdrawals, loan payments, transfers and cashing checks. Meet established sales referral goals Handled All Cash Vault Activities Weekly Shipments to and from Federal Reserve Balance and maintained cash drawer Processed deposits, withdrawals, loan payments, transfers and cashing checks.

    • United States
    • Banking
    • 700 & Above Employee
    • Asst Manager
      • Sep 2006 - Jun 2008

      Conducted Branch monthly, quarterly and annual audits of Tellers and Safe Deposit Boxes Developed and help maintain new and current client relationships Completed loan assemble and closure of loans for Branch manager Resolved a variety of simple to complex client issues including account balance discrepancies, unauthorized transactions and debit card issues RBC Purchased First American and All its employees transferred to another Office with RBC Conducted Branch monthly, quarterly and annual audits of Tellers and Safe Deposit Boxes Developed and help maintain new and current client relationships Completed loan assemble and closure of loans for Branch manager Resolved a variety of simple to complex client issues including account balance discrepancies, unauthorized transactions and debit card issues RBC Purchased First American and All its employees transferred to another Office with RBC

    • Financial Services Representative
      • Jan 2000 - Sep 2006

      Opened New Accounts and maintain existing accounts Communicated to Clients about Products and Ways to save Consumer Loan officer Annuity Sales Notary Opened New Accounts and maintain existing accounts Communicated to Clients about Products and Ways to save Consumer Loan officer Annuity Sales Notary

Education

  • John C Calhoun State Community College,
    Associate's degree, Accounting
    1998 - 2002
  • Athens State University
    Business, Management, Marketing, and Related Support Services

Community

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