Jenn O'Keefe

Senior Analyst at Hawkeye Services Group, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Bristol, Connecticut, United States, US

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Experience

  • Hawkeye Services Group, LLC
    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Analyst
      • Jan 2023 - Present

  • West Star Fuel Oil Corp
    • United States
    • Consumer Services
    • Account Manager
      • Nov 1997 - Jun 2022

      Managed approximately 500 heating oil accounts Customer communication, satisfaction, and retention Invoiced oil delivery, and service AR - Both daily bank deposits, and credit card transactions Account reconciliation Implemented yearly fixed and capped price contracts Implemented budget plans/level billing Scheduled and tracked service-related issues Forecasted dates for automatic fuel delivery Managed approximately 500 heating oil accounts Customer communication, satisfaction, and retention Invoiced oil delivery, and service AR - Both daily bank deposits, and credit card transactions Account reconciliation Implemented yearly fixed and capped price contracts Implemented budget plans/level billing Scheduled and tracked service-related issues Forecasted dates for automatic fuel delivery

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