Experience

Tepperman's

• Canada
• Retail
• 100 - 200 Employee

• Upholstery Buyer

  • Sep 2016 - Present

• Category Manager - Accent Furniture & Accessories

  • Sep 2016 - Sep 2016



La-Z-Boy Furniture Galleries

• United States
• Retail
• 500 - 600 Employee

• Merchandiser, Buyer & Inventory Control

  • Oct 2003 - Jun 2016

  Edmonton, Canada Area • Learn, reference & apply product knowledge information for diverse product lines • Complete customer sold & stock orders, of both domestic & imported product • Manage inventory levels, maintaining & tracking correctly projected levels of all best sellers & required on-hand product • Accurately project 90 day sold rates weekly using both sales history & goals for upcoming sales events and periods while incorporating any known promotional products or buys • Negotiate prices… Show more • Learn, reference & apply product knowledge information for diverse product lines • Complete customer sold & stock orders, of both domestic & imported product • Manage inventory levels, maintaining & tracking correctly projected levels of all best sellers & required on-hand product • Accurately project 90 day sold rates weekly using both sales history & goals for upcoming sales events and periods while incorporating any known promotional products or buys • Negotiate prices, discount terms & transportation arrangements for merchandise • Monitor & analyze sales records & consumer purchasing trends to create an inventory plan • Maintain, update & revise visual tracking aids as needed, including information of each piece on floors, used to evaluate product performance, location or cover changes required & price point sensitivity • Create a diverse lineup of well-rounded products & price points for every customer • Analyzed & set pricing for all products & product lines carried, accounting for sales & promotions to maintain the companies required sales margins • Manage lineup & product buys for Outlet Store location separate of two core stores • Track & recap key performance indicators monthly, quarterly & bi-annually to help assist in merchandising decisions • Established strong vendor relationships • Led merchandise selection, pricing, planning & implementation • Developed strong team relationships to encourage feedback to improve product selection & placements • Travel to High Point market, visit vendors & assist other buyers with merchandise selection twice a year • Manage bi-weekly merchandise transfers to & from floors • Change & maintain multiple store floor plans to maximize floor usage, visual display, $/ft2 & product flow though out stores • Set up 2 new floor layout concepts (store conversions), lineup & category selections & executions of new stores while adhering to brand & concept guidelines as well as maximizing internal company goals & procedures

• Customer Service & Administration

  • Oct 2003 - Jun 2016

  Edmonton, Canada Area • Oversee office supply purchases and inventory • Assist customers in person, over the phone and via email to provide them with the ‘Ultimate Customer Experience’, leading to creating and maintaining ‘Customers for Life’ • Lead training for new hires and existing staff on current and new procedures throughout organization • Help to manage daily operations of the administrative team ensuring tasks are correctly completed and on time

• Marketing

  • Oct 2003 - Jun 2016

  Edmonton, Canada Area • Update and maintain both the pricing and promotional areas of store website within corporate parameters • Developed close working relationships with print vendors to create professional instore and mail out pieces (both addressed and unaddressed) • Work closely with local TV team to promote store message and create Look Live TV spots with locally known and recognized talent



Comfort Furniture Galleries dba EQ3

• Sales Associate & Store Manager

  • Oct 2003 - Jun 2005

  Edmonton, Canada Area • Learned, referenced and applied product knowledge information • Completed all opening and closing procedures, including counting the contents of the cash register • Determined customer needs by asking relevant questions and listening actively to the responses, demonstrated product accurately and handled customer objections • Educated customers about the brand to incite excitement about the company's mission and values • Fostered a positive work environment by consistently treating… Show more • Learned, referenced and applied product knowledge information • Completed all opening and closing procedures, including counting the contents of the cash register • Determined customer needs by asking relevant questions and listening actively to the responses, demonstrated product accurately and handled customer objections • Educated customers about the brand to incite excitement about the company's mission and values • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration • Communicated clear expectations and goals to each team member • Maintained established merchandising standards on the sales floor • Examined merchandise to verify that it was correctly priced and displayed • Scheduled and led weekly store meetings for all employees • Interviewed job candidates and made staffing decisions • Hired, trained and evaluated personnel in sales Show less