Jenn Moore

Human Resources Director at Guild of St. Agnes
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Location
Worcester, Massachusetts, United States, US

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Experience

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Human Resources Director
      • May 2022 - Present

      Overall responsibility for all of the company's human resources functions including recruitment and staffing, benefit selection and administration, organizational development, compensation assessment and employee relations. Driven to implement the systems and develop processes that support the culture and philosophy of our non-profit childcare agency while complying with state and federal regulations. Overall responsibility for all of the company's human resources functions including recruitment and staffing, benefit selection and administration, organizational development, compensation assessment and employee relations. Driven to implement the systems and develop processes that support the culture and philosophy of our non-profit childcare agency while complying with state and federal regulations.

    • United States
    • Law Practice
    • 100 - 200 Employee
    • Administrative Operations Supervisor
      • Sep 2020 - Jun 2022

      Supervision and coordination of the legal administrative assistants and oversight of office services support in three locations. Responsible for project management and workplace initiatives including general office operations management and documentation of systems and processes for business continuity. Lead others to resolve challenges and devise long-term solutions. Responsible for vendor and contract management including budget forecasting. Supervision and coordination of the legal administrative assistants and oversight of office services support in three locations. Responsible for project management and workplace initiatives including general office operations management and documentation of systems and processes for business continuity. Lead others to resolve challenges and devise long-term solutions. Responsible for vendor and contract management including budget forecasting.

    • United Kingdom
    • HR & Administration Manager
      • Aug 2000 - Sep 2020

      Manage administrative team including improve team communication, cooperation, and effectiveness. Committed to aligning culture in developing work/life programs for flexible responsive environments supportive of family. Promote an enjoyable work environment by inventive fun programs delivered bi-weekly at the workplace to motive employees without detracting from company productivity. Monitored Key Performance Indicators and Critical Success Factors focusing team on the daily tactics to… Show more Manage administrative team including improve team communication, cooperation, and effectiveness. Committed to aligning culture in developing work/life programs for flexible responsive environments supportive of family. Promote an enjoyable work environment by inventive fun programs delivered bi-weekly at the workplace to motive employees without detracting from company productivity. Monitored Key Performance Indicators and Critical Success Factors focusing team on the daily tactics to support the vision. Maintain and distribute monthly reporting on KPIs to senior leaders. Analyze and define office workflow to integrate technological efficiencies utilizing a suite of software products including paperless document and workflow management facilitation, time entry and billing, and dashboard creation to monitor achievement of firm strategic goals. Support employee relations with open door for counseling and communication both individually and with groups in personal matters affecting performance, coworker conflict resolution, dress/appearance, attendance, and, complaint investigation/resolution including documentation for personnel files. Show less Manage administrative team including improve team communication, cooperation, and effectiveness. Committed to aligning culture in developing work/life programs for flexible responsive environments supportive of family. Promote an enjoyable work environment by inventive fun programs delivered bi-weekly at the workplace to motive employees without detracting from company productivity. Monitored Key Performance Indicators and Critical Success Factors focusing team on the daily tactics to… Show more Manage administrative team including improve team communication, cooperation, and effectiveness. Committed to aligning culture in developing work/life programs for flexible responsive environments supportive of family. Promote an enjoyable work environment by inventive fun programs delivered bi-weekly at the workplace to motive employees without detracting from company productivity. Monitored Key Performance Indicators and Critical Success Factors focusing team on the daily tactics to support the vision. Maintain and distribute monthly reporting on KPIs to senior leaders. Analyze and define office workflow to integrate technological efficiencies utilizing a suite of software products including paperless document and workflow management facilitation, time entry and billing, and dashboard creation to monitor achievement of firm strategic goals. Support employee relations with open door for counseling and communication both individually and with groups in personal matters affecting performance, coworker conflict resolution, dress/appearance, attendance, and, complaint investigation/resolution including documentation for personnel files. Show less

    • Client Results Coordinator
      • Mar 2006 - Sep 2018

      Responsible for client support for ROCG Boston office, international consultants to small and medium-sized family-owned enterprises. Managed and executed customized client just-in-time analysis on transition/exit from their business including 250+ page final reports of their business SWOT assessments, action step report, individual considerations and financial situation. Responsible for client support for ROCG Boston office, international consultants to small and medium-sized family-owned enterprises. Managed and executed customized client just-in-time analysis on transition/exit from their business including 250+ page final reports of their business SWOT assessments, action step report, individual considerations and financial situation.

    • India
    • Software Development
    • 1 - 100 Employee
    • Human Resources Generalist
      • Nov 1997 - Apr 2000

      Responsible for office administration and support of HR for medical/dental, stock purchase plan, 401(k), LTD, Life and AD&D. Responsible for maintaining all personnel information in Human Resource Management System. Implemented and maintained Human Resource Information Management System (HRIS) including payroll through an audit of employee personnel files. Deliver on-boarding program to promote organizational culture. Created new team training manuals. Modernize, develop and communicate company… Show more Responsible for office administration and support of HR for medical/dental, stock purchase plan, 401(k), LTD, Life and AD&D. Responsible for maintaining all personnel information in Human Resource Management System. Implemented and maintained Human Resource Information Management System (HRIS) including payroll through an audit of employee personnel files. Deliver on-boarding program to promote organizational culture. Created new team training manuals. Modernize, develop and communicate company personnel policies in writing Employment Handbook. Advertises for open positions, applicant tracking, resume screening, background investigation, interview candidates and employment offers. Maintains orientation and exit interview programs to review all policies, benefit plans, office procedures and employment practices in compliance with federal and state laws. Show less Responsible for office administration and support of HR for medical/dental, stock purchase plan, 401(k), LTD, Life and AD&D. Responsible for maintaining all personnel information in Human Resource Management System. Implemented and maintained Human Resource Information Management System (HRIS) including payroll through an audit of employee personnel files. Deliver on-boarding program to promote organizational culture. Created new team training manuals. Modernize, develop and communicate company… Show more Responsible for office administration and support of HR for medical/dental, stock purchase plan, 401(k), LTD, Life and AD&D. Responsible for maintaining all personnel information in Human Resource Management System. Implemented and maintained Human Resource Information Management System (HRIS) including payroll through an audit of employee personnel files. Deliver on-boarding program to promote organizational culture. Created new team training manuals. Modernize, develop and communicate company personnel policies in writing Employment Handbook. Advertises for open positions, applicant tracking, resume screening, background investigation, interview candidates and employment offers. Maintains orientation and exit interview programs to review all policies, benefit plans, office procedures and employment practices in compliance with federal and state laws. Show less

Education

  • Worcester State University
    BS, Business Administration
    1990 - 1994

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