Jenn McCracken
Partner Success Manager - Healthcare at Penn Foster Group- Claim this Profile
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Jennifer Curtis
It is with pleasure that I write this letter of recommendation for Jenn McCracken. I have worked with Jenn since March 2020 as her supervisor in the Externship Department at Independence University. In her role as an Extern Advisor, Jenn excelled at student and team communication, organization of workload, hitting deadlines and department metrics and problem solving to help her student’s complete externship. She is proactive and looks for opportunities to assist her team and students; she meets challenges with a productive mindset, always rising to the challenge. As an extra assignment, she took on the role of Extern Advisor trainer, always volunteering to train new Extern Advisors that joined the team and created training documents to facilitate that training. She also utilized these training skills to assist her team of Extern Advisors when they were in need of assistance or additional training. In addition, she often volunteered to lead and assist with extra projects as needed. Jenn is a dedicated employee, a positive role model, and is willing to go the extra mile. She will be an asset to any team she joins.
Liz Feidler
There is no better colleague than Jenn. She is one of the most compassionate and dedicated individuals that I have ever had the pleasure of working with. Jenn is willing to help in whatever capacity that she can and is always going the extra mile. Her expertise with students is substantial and she is always thinking outside of the box to come up with ideas to solve any problem. Her contribution to any team would be invaluable.
Jennifer Curtis
It is with pleasure that I write this letter of recommendation for Jenn McCracken. I have worked with Jenn since March 2020 as her supervisor in the Externship Department at Independence University. In her role as an Extern Advisor, Jenn excelled at student and team communication, organization of workload, hitting deadlines and department metrics and problem solving to help her student’s complete externship. She is proactive and looks for opportunities to assist her team and students; she meets challenges with a productive mindset, always rising to the challenge. As an extra assignment, she took on the role of Extern Advisor trainer, always volunteering to train new Extern Advisors that joined the team and created training documents to facilitate that training. She also utilized these training skills to assist her team of Extern Advisors when they were in need of assistance or additional training. In addition, she often volunteered to lead and assist with extra projects as needed. Jenn is a dedicated employee, a positive role model, and is willing to go the extra mile. She will be an asset to any team she joins.
Liz Feidler
There is no better colleague than Jenn. She is one of the most compassionate and dedicated individuals that I have ever had the pleasure of working with. Jenn is willing to help in whatever capacity that she can and is always going the extra mile. Her expertise with students is substantial and she is always thinking outside of the box to come up with ideas to solve any problem. Her contribution to any team would be invaluable.
Jennifer Curtis
It is with pleasure that I write this letter of recommendation for Jenn McCracken. I have worked with Jenn since March 2020 as her supervisor in the Externship Department at Independence University. In her role as an Extern Advisor, Jenn excelled at student and team communication, organization of workload, hitting deadlines and department metrics and problem solving to help her student’s complete externship. She is proactive and looks for opportunities to assist her team and students; she meets challenges with a productive mindset, always rising to the challenge. As an extra assignment, she took on the role of Extern Advisor trainer, always volunteering to train new Extern Advisors that joined the team and created training documents to facilitate that training. She also utilized these training skills to assist her team of Extern Advisors when they were in need of assistance or additional training. In addition, she often volunteered to lead and assist with extra projects as needed. Jenn is a dedicated employee, a positive role model, and is willing to go the extra mile. She will be an asset to any team she joins.
Liz Feidler
There is no better colleague than Jenn. She is one of the most compassionate and dedicated individuals that I have ever had the pleasure of working with. Jenn is willing to help in whatever capacity that she can and is always going the extra mile. Her expertise with students is substantial and she is always thinking outside of the box to come up with ideas to solve any problem. Her contribution to any team would be invaluable.
Jennifer Curtis
It is with pleasure that I write this letter of recommendation for Jenn McCracken. I have worked with Jenn since March 2020 as her supervisor in the Externship Department at Independence University. In her role as an Extern Advisor, Jenn excelled at student and team communication, organization of workload, hitting deadlines and department metrics and problem solving to help her student’s complete externship. She is proactive and looks for opportunities to assist her team and students; she meets challenges with a productive mindset, always rising to the challenge. As an extra assignment, she took on the role of Extern Advisor trainer, always volunteering to train new Extern Advisors that joined the team and created training documents to facilitate that training. She also utilized these training skills to assist her team of Extern Advisors when they were in need of assistance or additional training. In addition, she often volunteered to lead and assist with extra projects as needed. Jenn is a dedicated employee, a positive role model, and is willing to go the extra mile. She will be an asset to any team she joins.
Liz Feidler
There is no better colleague than Jenn. She is one of the most compassionate and dedicated individuals that I have ever had the pleasure of working with. Jenn is willing to help in whatever capacity that she can and is always going the extra mile. Her expertise with students is substantial and she is always thinking outside of the box to come up with ideas to solve any problem. Her contribution to any team would be invaluable.
Credentials
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Become a Manager
LinkedInJul, 2021- Oct, 2024 -
Building a Diverse Professional Network
LinkedInJul, 2021- Oct, 2024 -
Communicating with Empathy
LinkedInJul, 2021- Oct, 2024 -
Defining and Achieving Professional Goals
LinkedInJul, 2021- Oct, 2024 -
Effective Listening
LinkedInJul, 2021- Oct, 2024 -
Giving and Receiving Feedback
LinkedInJul, 2021- Oct, 2024 -
Grow Your Impact as a Mentor
LinkedInJul, 2021- Oct, 2024 -
How to Be a Good Mentee and Mentor
LinkedInJul, 2021- Oct, 2024 -
How to Develop your Career Plan
LinkedInJul, 2021- Oct, 2024 -
Mentoring Others
LinkedInJul, 2021- Oct, 2024 -
Onboarding New Hires as a Manager
LinkedInJul, 2021- Oct, 2024 -
Performance Management: Setting Goals and Managing Performance
LinkedInJul, 2021- Oct, 2024 -
Persuasive Coaching
LinkedInJul, 2021- Oct, 2024 -
Skills for Inclusive Conversations
LinkedInJul, 2021- Oct, 2024 -
Starting a Memorable Conversation
LinkedInJul, 2021- Oct, 2024 -
Make the Move from Individual Contributor to Manager
LinkedInJul, 2020- Oct, 2024 -
Working with High-Conflict People as a Manager
LinkedInJul, 2020- Oct, 2024 -
Coaching and Developing Employees
LinkedInJul, 2019- Oct, 2024 -
Delegating Tasks
LinkedInJul, 2019- Oct, 2024 -
Leading Productive Meetings
LinkedInJul, 2019- Oct, 2024 -
Managing Virtual Teams
LinkedInJul, 2019- Oct, 2024 -
New Manager Foundations
LinkedInJul, 2019- Oct, 2024 -
Succeeding in a New Role By Managing Up
LinkedInJun, 2019- Oct, 2024
Experience
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Penn Foster Group
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United States
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E-Learning Providers
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500 - 600 Employee
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Partner Success Manager - Healthcare
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Jan 2022 - Present
- Management of hiring and training partner relationships - Project management - Data management - Connecting learners with hiring partners - Management of hiring and training partner relationships - Project management - Data management - Connecting learners with hiring partners
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Red River Photography
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Magna, UT
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Owner - Photographer
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Jan 2007 - Oct 2023
Landscape Photography www.etsy.com/shop/redriverphotography Landscape Photography www.etsy.com/shop/redriverphotography
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Independence University
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United States
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Higher Education
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400 - 500 Employee
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Externship Advisor - Medical Specialties
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Apr 2020 - Aug 2021
• Conducted training and mentoring of new hires and Externship Advisors as needed• High touch support for 80+ students, guiding and monitoring student progress regarding submission of required documentation, attendance at their site and completion of their timesheets through the conclusion of their externship • Collected and submitted all documentation to the Extern Records Coordinator for recording, maintain accurate student progress and attendance records for a 12-week period• Proactively contacted and responded to students in a timely manner, identifying at-risk behaviors and responder quickly with support and counseling. Evaluation of the student to identify the need for re-engagement activities for student retention • Follow established communication plan with students from initial point of contact to the conclusion of externship Show less
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Career Services Advisor
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Jan 2016 - Apr 2020
• Assisted with the following: training and mentoring of new hires, the collaboration and creation of marketing tools with coworkers to send to students/graduates, created and delivered presentations in front of small and large groups• Met or exceeded call and student employment placement metrics consistently; 25 calls a day, averaging 8 hours weekly talk time and 2 placements a week• High touch relationship with 150+ students, providing counseling and career guidance to a diverse body of students, while collaborating best practices with team members. Identified and counseled on obstacles encountered while seeking successful employment, identified skills and reskill or upskill opportunities Show less
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Loan Education Advocate
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Aug 2014 - Jan 2016
• Assisted graduates in the Exit Process, facilitated timely communication between departments to close out student file• Educated students regarding loan repayment and successful communication with loan companies• Created and maintained an educational newsletter for new graduates
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Stevens-Henager College Online (Merged with Independence University)
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Salt Lake City, UT - Remote
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Student Service Advisor
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Jul 2010 - Jan 2015
• High touch support as main point of contact for 300+ students while guiding them successfully through an online education environment. Identified and addressed at-risk behavior, counseled, and provided resources as needed. • Maintained accurate records for attendance and performance, working collaboratively with other departments for student support and success • High touch support as main point of contact for 300+ students while guiding them successfully through an online education environment. Identified and addressed at-risk behavior, counseled, and provided resources as needed. • Maintained accurate records for attendance and performance, working collaboratively with other departments for student support and success
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Granite School District
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Education Administration Programs
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700 & Above Employee
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6th Grade Teacher
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Jul 2007 - Mar 2009
Manage a class size of 35-40. Responsible for all subject matter and breakout groups. Interaction with parents for student growth plans. Maintain standards set by district and undergo regular evaluations by the Principle. Manage a class size of 35-40. Responsible for all subject matter and breakout groups. Interaction with parents for student growth plans. Maintain standards set by district and undergo regular evaluations by the Principle.
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Boy Scouts of America
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United States
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Civic and Social Organizations
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700 & Above Employee
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Camp Director
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May 2007 - Jul 2007
- Designed and implemented Fort Frontier Day Camp - Managed location/facility - Managed counselors - Managed camp store - Designed and implemented Fort Frontier Day Camp - Managed location/facility - Managed counselors - Managed camp store
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Granite School District
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Education Administration Programs
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700 & Above Employee
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Special Education Paraprofessional
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Aug 2006 - May 2007
Personal assistant to 4th grade boy with Brittle Bone Disease, physical and academic assistance. Personal assistant to 4th grade boy with Brittle Bone Disease, physical and academic assistance.
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Tag-A-Long Expeditions
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United States
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Travel Arrangements
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1 - 100 Employee
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4x4/River Guide
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Apr 2006 - Aug 2006
- Trained for 'Daily' River trip and off-road tours - Primarily led off-road tours - Responsible for safety of customers - Trained for 'Daily' River trip and off-road tours - Primarily led off-road tours - Responsible for safety of customers
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Granite School District
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Education Administration Programs
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700 & Above Employee
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Substitute Teacher
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Aug 2004 - Jun 2006
- Substituted for grades 4 through 12 as needed in Granite School District - Implemented teaching plans - improvised as needed - Managed classroom - Substituted for grades 4 through 12 as needed in Granite School District - Implemented teaching plans - improvised as needed - Managed classroom
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Chiropractic Health Plan
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United States
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Information Technology & Services
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Medical Data Entry
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Jan 2002 - Jul 2004
- Researched and processed medical insurance claims - Worked with insurance companies, doctors and patients. - Researched and processed medical insurance claims - Worked with insurance companies, doctors and patients.
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COMMUNITY CHURCH OF MOAB
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United States
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Religious Institutions
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1 - 100 Employee
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Youth Pastor- Intern
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Jan 2002 - Aug 2002
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Education
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2005 - 2008
University of Phoenix
M.Ed, Secondary Education and Teaching -
1998 - 2002
Crown College
BS Youth Ministry & Christian Education
Community
