Experience

Buffalo Grove Park District

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Safety & Training Supervisor

  • Aug 2023 - Present

• Aquatics Facilities Supervisor

  • Mar 2018 - Present



Buffalo Grove Fitness Center

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Aquatics Supervisor

  • Aug 2017 - Present

  Buffalo Grove



Thrive Events, Inc.

• Business Management

  • Apr 2017 - May 2017

  Tempe, Arizona Training program from Entry Level to Account Executive



TOCA (The Orthopedic Clinic Association)

• United States
• Medical Practices
• 1 - 100 Employee

• MRI Authorizations Coordinator

  • Dec 2016 - Apr 2017

  Phoenix, Arizona Area



City of Scottsdale

• United States
• Government Administration
• 700 & Above Employee

• Assistant Pool Manager

  • Apr 2013 - Jan 2017

  • Assigns staff to daily operations assignments o Various cleaning projects around the facility o Writing Lifeguard chair rotations for the shift o Bathroom and Chemical checks to insure guest safety. • Assists with performance evaluations of staff with the Pool Manager, i.e. making sure staff has evaluations to help assess their performance by conducting: o Scanning Evaluations o Lesson Evaluations/Time on Task o GRIPS • Helps develop and participate in in-service training for the staff… Show more • Assigns staff to daily operations assignments o Various cleaning projects around the facility o Writing Lifeguard chair rotations for the shift o Bathroom and Chemical checks to insure guest safety. • Assists with performance evaluations of staff with the Pool Manager, i.e. making sure staff has evaluations to help assess their performance by conducting: o Scanning Evaluations o Lesson Evaluations/Time on Task o GRIPS • Helps develop and participate in in-service training for the staff o Creates monthly staff meeting agendas for manager approval o Runs skills stations at staff meetings • Enforces pool rules/makes sure pool rules are being enforced. o Makes sure staff are aware of rules • Trained in CPR/AED, First Aid, Lifeguard, StarFish Swim Instructor, and StarGuard Instructor. o Co-teaches lifeguard class with managers • Assists pool managers with various projects/assignments o Monthly Pool attendance numbers to track attendance o Creating signs for various pool events o Birthday Party calendar updates, and survey tracking • Makes sure of proper maintenance of the pool o Vacuuming/stinger o Shocking/Sodium Bicarbonate • Approves employee timesheet to submit to managers • Works with staff to grow and develop each employee’s performance o Via Mentor Meetings o Goes over evaluations and gives tips on how to improve as well as practice with the guards. • Performs all the duties of a Lifeguard/Cashier/Instructor when needed.

• Lifegaurd/Instructor/Cashier

  • Apr 2012 - Apr 2013

  Cashier: • Answers phones promptly to answer guest questions • Accurately handles cash, following City of Scottsdale cash handling policies and procedures. • Fills out Daily Financial Report at the conclusion of every shift to ensure drawer accuracy. • Through personal and telephone interaction with guests, providing quality customer service o Answering questions accurately o Promptly finding answers if unknown • Roved park area to ensure guest safety as well as attendance o Reported issues to… Show more Cashier: • Answers phones promptly to answer guest questions • Accurately handles cash, following City of Scottsdale cash handling policies and procedures. • Fills out Daily Financial Report at the conclusion of every shift to ensure drawer accuracy. • Through personal and telephone interaction with guests, providing quality customer service o Answering questions accurately o Promptly finding answers if unknown • Roved park area to ensure guest safety as well as attendance o Reported issues to pool management Lifeguard: • Sat chair for 30 minutes, watching swimmers, ready to respond if need be o Would also rove on deck watching swimmers at certain pools. • Participated in weekly/monthly staff trainings, improving skills and knowledge • Performed hourly bathroom checks and chemical checks o Reported issues to Assistant Manager on duty. • Enforced pool rules during public swim and lap swim times • Participated in mock and real rescues, whether it personal or other guards (GRIP/EAP) • Taught Deep and Shallow Water Aerobics when scheduled. Instructor: • Taught fun, quality swim lessons by demonstrating skills and engaging participants. • Developed Lesson plans prior to class start • Interacted with swim lesson parents about child progress. • Completed Swim Lesson report cards at end of session to show child progress in class.


Arizona Diamondbacks
• United States
• Spectator Sports
• 400 - 500 Employee
• Lifeguard

  • Apr 2013 - Jul 2016


Ovations Group

• United States
• Performing Arts

• Sales Associate

  • Feb 2016 - Apr 2016

  Salt River Fields Stocked merchandise. Worked the POS system. Answered guest questions and complaints.



Greyhawk Chiropractic

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Office Assistant

  • Nov 2012 - Feb 2013

  Scheduled patients, took payments as well as contacted insurance companies about coverage.



San Ramon City Of

• United States
• Government Administration
• 1 - 100 Employee

• Senior Lifeguard

  • Jul 2011 - Aug 2012

  • Properly opened/closed facility o Unlocking/locking doors, locker rooms equipment. • Assisting in staff trainings as well as Pre-Shift trainings o Talking points o Running skill stations • Performed staff evaluations o Vigilant Awareness Test (VAT) o Scan Evaluations o CPR Evaluations o Drop Drill Tests • Analyzing programs and recommending new ideas o Jr. Lifeguard class activities book out of date – offered new activities such as tie dye shirts and field games • Making sure all facility… Show more • Properly opened/closed facility o Unlocking/locking doors, locker rooms equipment. • Assisting in staff trainings as well as Pre-Shift trainings o Talking points o Running skill stations • Performed staff evaluations o Vigilant Awareness Test (VAT) o Scan Evaluations o CPR Evaluations o Drop Drill Tests • Analyzing programs and recommending new ideas o Jr. Lifeguard class activities book out of date – offered new activities such as tie dye shirts and field games • Making sure all facility rentals and program policies were followed o Education guests and staff of policies • Dealt with positive and negative customer feedback o Negative feedback would try and find a solution and notify management if need be o Positive feedback was relayed to staff to keep a positive moral. • Assisted Pool Manager with Aquatic recreation classes o Taught StarGuard Camp (9-12 year olds) o Taught Jr. Lifeguard Camp (13-15 year olds) • Sole teacher of First Aid/CPR for laymen classes for the public • Sole teacher for a Lifeguard class for potential new hires o Class had a total of about 10 people. • Performed all duties of a Lifeguard I-IV/Swim Instructor when need be. Show less