Jenise Parkhurst
Customer Service Representative at Behco-MRM, Inc.- Claim this Profile
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Bio
Credentials
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Illinois Professional Educator License
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Middle School Endorsement
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Experience
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BEHCO
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United States
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Automation Machinery Manufacturing
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1 - 100 Employee
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Customer Service Representative
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Aug 2017 - Present
● Communicate with customers daily via email and phone. ● Create quotes, process payments, and schedule orders. ● Coordinate with engineers and outside sales representatives to provide the correct items for customers’ assemblies and projects. ● Liaison between customers and manufacturers to answer technical questions and resolve problems. ● Analyze data for on time delivery and to anticipate customers’ needs. ● Attend training to learn technical aspects of Pneumatic, Motion Control, and Hydraulic products. ● Train coworkers on procedures and our processing system: Trulinx. Show less
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Cliff Park High School
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United States
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Education Administration Programs
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1 - 100 Employee
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Reading Specialist
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Jun 2016 - Dec 2016
● Assisted teachers in all courses: English, Science, History, and Math. ● Identified students’ deficiencies, assessed students’ reading abilities, and examined data from previous exams to create individualized intervention plans. ● Lead interactive small group lessons to aid student comprehension and bridge gaps of knowledge in various academic content. ● Assisted teachers in all courses: English, Science, History, and Math. ● Identified students’ deficiencies, assessed students’ reading abilities, and examined data from previous exams to create individualized intervention plans. ● Lead interactive small group lessons to aid student comprehension and bridge gaps of knowledge in various academic content.
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Dwight D. Eisenhower High School
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United States
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Higher Education
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1 - 100 Employee
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Student Teacher
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Jan 2016 - Apr 2016
● Taught a freshmen Literacy Workshop class for 14 weeks. ● Collaborated with educators and designed two unit plans. The unit plans taught students to analyze character traits, understand author intent, investigate literary themes, examine character connections, and create narrative essays. ● Taught a freshmen Literacy Workshop class for 14 weeks. ● Collaborated with educators and designed two unit plans. The unit plans taught students to analyze character traits, understand author intent, investigate literary themes, examine character connections, and create narrative essays.
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Menards
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Tinley Park, IL
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Electrical Department Associate
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Mar 2013 - Dec 2015
● Aided customers with their electrical questions and product issues. ● Trained coworkers on electrical products and company procedures. ● Lead and participated in the construction team that set up and dismantled department aisles, floor models, and seasonal displays ● Aided customers with their electrical questions and product issues. ● Trained coworkers on electrical products and company procedures. ● Lead and participated in the construction team that set up and dismantled department aisles, floor models, and seasonal displays
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Eurofresh Market
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Tinley Park, IL
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Front End Manager
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May 2010 - Mar 2013
● Trained new staff members on company procedures, cashier techniques, and store product. ● Constructed and maintained front end staff schedules. ● Supervised cashiers’ daily operations, resolved work related issues and concerns, and assisted customers. ● Trained new staff members on company procedures, cashier techniques, and store product. ● Constructed and maintained front end staff schedules. ● Supervised cashiers’ daily operations, resolved work related issues and concerns, and assisted customers.
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Education
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2013 - 2016
University of Illinois at Chicago
Bachelor of Arts, Teaching of English -
2012 - 2013
Moraine Valley Community College
Associate’s Degree
Community
