Experience

SMSbiotech
• United States
• Biotechnology
• 1 - 100 Employee
• Executive Administrator

  • Feb 2018 - Sep 2021


The Technology Depot

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Special Project Manager

  • Jan 2017 - Jun 2017

  ● Self-trained and certified on ConnectWise. ● Began full implementation and staff training on ConnectWise to ensure each team and member is utilizing the system to the fullest extent. Continued to manage system as teams integrated. ● Assisted management with daily activities, schedules & meetings. ● Assisted Customer Service with additional phone coverage, coordinate with customers and staff to ensure projects, trainings, and overall support is on schedule. ● Worked with… Show more ● Self-trained and certified on ConnectWise. ● Began full implementation and staff training on ConnectWise to ensure each team and member is utilizing the system to the fullest extent. Continued to manage system as teams integrated. ● Assisted management with daily activities, schedules & meetings. ● Assisted Customer Service with additional phone coverage, coordinate with customers and staff to ensure projects, trainings, and overall support is on schedule. ● Worked with management to assist with strategic and marketed plans which were focused to achieve the defined company sales / revenue / growth objectives. ● Participated in ongoing product and services training. Attend company sponsored training both leader-led and self- paced courses. Travel as needed for company meetings, presentations and training. Show less ● Self-trained and certified on ConnectWise. ● Began full implementation and staff training on ConnectWise to ensure each team and member is utilizing the system to the fullest extent. Continued to manage system as teams integrated. ● Assisted management with daily activities, schedules & meetings. ● Assisted Customer Service with additional phone coverage, coordinate with customers and staff to ensure projects, trainings, and overall support is on schedule. ● Worked with… Show more ● Self-trained and certified on ConnectWise. ● Began full implementation and staff training on ConnectWise to ensure each team and member is utilizing the system to the fullest extent. Continued to manage system as teams integrated. ● Assisted management with daily activities, schedules & meetings. ● Assisted Customer Service with additional phone coverage, coordinate with customers and staff to ensure projects, trainings, and overall support is on schedule. ● Worked with management to assist with strategic and marketed plans which were focused to achieve the defined company sales / revenue / growth objectives. ● Participated in ongoing product and services training. Attend company sponsored training both leader-led and self- paced courses. Travel as needed for company meetings, presentations and training. Show less



Game Changing Technologies, Inc.

• Administrative Manager

  • Sep 2015 - Jan 2017

  ● Ensured the maintenance and confidentiality of electronic and physical documents and information concerning the company, clients, and operations ● Built and implemented new tracking and organizational systems ● Managed all bank accounts, customer accounts, and vendor accounts ● Cultivated and maintained a positive working relationship with customers and vendors ● Managed billing schedules for 50+ customers ● Updated the sales, accounting, project management, and IT teams on… Show more ● Ensured the maintenance and confidentiality of electronic and physical documents and information concerning the company, clients, and operations ● Built and implemented new tracking and organizational systems ● Managed all bank accounts, customer accounts, and vendor accounts ● Cultivated and maintained a positive working relationship with customers and vendors ● Managed billing schedules for 50+ customers ● Updated the sales, accounting, project management, and IT teams on current customer statuses ● Facilitated and/or coordinate company meetings and trainings ● Assisted other departments as needed to preserve workflow ● Scheduled and booked travel ● Assisted C-level executives Show less ● Ensured the maintenance and confidentiality of electronic and physical documents and information concerning the company, clients, and operations ● Built and implemented new tracking and organizational systems ● Managed all bank accounts, customer accounts, and vendor accounts ● Cultivated and maintained a positive working relationship with customers and vendors ● Managed billing schedules for 50+ customers ● Updated the sales, accounting, project management, and IT teams on… Show more ● Ensured the maintenance and confidentiality of electronic and physical documents and information concerning the company, clients, and operations ● Built and implemented new tracking and organizational systems ● Managed all bank accounts, customer accounts, and vendor accounts ● Cultivated and maintained a positive working relationship with customers and vendors ● Managed billing schedules for 50+ customers ● Updated the sales, accounting, project management, and IT teams on current customer statuses ● Facilitated and/or coordinate company meetings and trainings ● Assisted other departments as needed to preserve workflow ● Scheduled and booked travel ● Assisted C-level executives Show less



Consumer Target Media

• Marketing Assistant

  • Nov 2014 - Aug 2015

  Assisted with building marketing campaigns Wrote content for websites Designed Facebook Ads Managed Facebook Business Account Assisted with building marketing campaigns Wrote content for websites Designed Facebook Ads Managed Facebook Business Account



Knetik Media

• Business Development/ Wonder Woman (yes, my official title)

  • Feb 2013 - Nov 2014

  ● Assisted CEO with daily activities ● Managed schedules and calendars ● Organized meetings and office events ● Drafted, finalized, and managed correspondence and confidential information ● Assisted in preparing presentations ● Scheduled travel and events (international and domestic) ● Anticipated and managed office needs ● Acted as a liaison between employees and healthcare provider ● Managed social media platforms ● Reconciled bank accounts ● A/R and A/P ●… Show more ● Assisted CEO with daily activities ● Managed schedules and calendars ● Organized meetings and office events ● Drafted, finalized, and managed correspondence and confidential information ● Assisted in preparing presentations ● Scheduled travel and events (international and domestic) ● Anticipated and managed office needs ● Acted as a liaison between employees and healthcare provider ● Managed social media platforms ● Reconciled bank accounts ● A/R and A/P ● Vendor and client management ● Assisted in interview and hiring process ● Maintained employee files Show less ● Assisted CEO with daily activities ● Managed schedules and calendars ● Organized meetings and office events ● Drafted, finalized, and managed correspondence and confidential information ● Assisted in preparing presentations ● Scheduled travel and events (international and domestic) ● Anticipated and managed office needs ● Acted as a liaison between employees and healthcare provider ● Managed social media platforms ● Reconciled bank accounts ● A/R and A/P ●… Show more ● Assisted CEO with daily activities ● Managed schedules and calendars ● Organized meetings and office events ● Drafted, finalized, and managed correspondence and confidential information ● Assisted in preparing presentations ● Scheduled travel and events (international and domestic) ● Anticipated and managed office needs ● Acted as a liaison between employees and healthcare provider ● Managed social media platforms ● Reconciled bank accounts ● A/R and A/P ● Vendor and client management ● Assisted in interview and hiring process ● Maintained employee files Show less



Edison Life Insurance Company

• Insurance

• Accountant

  • Mar 2012 - Oct 2012

  ● Maintained all client and vendor billing information ● Entered and reconciled commission reports ● Provided proof of insurance for clients ● Answered client and vendor questions ● Maintained all client and vendor billing information ● Entered and reconciled commission reports ● Provided proof of insurance for clients ● Answered client and vendor questions



Shine Hair Studio

• United States
• Consumer Services
• 1 - 100 Employee

• Stylist/ makeup Artist

  • Apr 2010 - Oct 2012

  ● Hair Stylist/ Makeup Artist ● Session Stylist (Photography and Runway Work) ● Insured clients needs were met with quality and efficiency ● Scheduled clients for salon ● Educated guests on products and sold retail ● Helped organize and manage charity events ● Hair Stylist/ Makeup Artist ● Session Stylist (Photography and Runway Work) ● Insured clients needs were met with quality and efficiency ● Scheduled clients for salon ● Educated guests on products and sold retail ● Helped organize and manage charity events



The Salon Professional Academy Fort Myers

• Educator

  • Sep 2009 - Oct 2012

  ● Taught students in the classroom and on the working floor ● Create and maintain students education schedule. ● Facilitated testing and State Board preparation ● Taught students in the classroom and on the working floor ● Create and maintain students education schedule. ● Facilitated testing and State Board preparation



Monkey Business Sports

• Spectator Sports

• Executive Assistant/ Bookkeeper

  • Jul 2007 - Jan 2008

  ● Answered phones and greeted guests ● Kept client and vendor files current and organized ● Coordinated the fulfillment of customer orders (Act!) ● Accounts Receivable and Payable (QuickBooks) ● Monitor Accounting Books for the European office ● Coordinated shipments from the Thailand factory ● Helped review resumes and sat in on interviews ● Made travel arrangements for business trips ● Assisted at major marketing events (i.e. Toy Fair)

• CSR

  • Feb 2007 - Jul 2007

  ● Maintained customer and vendor relationships ● Took and processed customer and vendor orders ● Devised marketing strategies ● Provided sales assistance at major marketing events (i.e. Toy Fair NYC) ● Maintained consistant communication for my sales territory (Promoted to above position)

• Receptionist

  • Sep 2006 - Feb 2007

  ● Answered phones ● Greeted customers ● Filled online orders ● Filed all paperwork ● Set up meetings ● Ordered office supplies ● Assisted as needed in the office