Jenifer Gonzalez
Customer Success Manager at Automatorr- Claim this Profile
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Topline Score
Bio
Gus Sabatino
Jenifer is an absolute pleasure to work with, always a smile, an engaging and bubbly personality. She is one of the most organised and helpful office and facilities managers I'd ever worked with. A rational thinker and problem solver going above and beyond to ensure a great customer experience. Jenifer will be an asset to any organisation that is lucky enough to have her in their team. Certainly looking forward to the opportunity to work with you again in the future!
Shayera Sanders H.
During our time together, Jenifer Gonzalez displayed great talents. When I First met Jenifer she was warm and Kind outspoken and very understanding and during the time worked together, her understanding grew far more than that of her peers. She was a fast learner great at analytical thinking and problem solving, She was also a great listener and do what she needed to do. Everyday She walks into work with this amazing can do attitude. It’s not just her technical skills that impress me, however. Jenifer Gonzalez was a joy to work with because of her amazingly positive attitude and and the willingness to learn. She was one person you can rely on to get the Job done.
Gus Sabatino
Jenifer is an absolute pleasure to work with, always a smile, an engaging and bubbly personality. She is one of the most organised and helpful office and facilities managers I'd ever worked with. A rational thinker and problem solver going above and beyond to ensure a great customer experience. Jenifer will be an asset to any organisation that is lucky enough to have her in their team. Certainly looking forward to the opportunity to work with you again in the future!
Shayera Sanders H.
During our time together, Jenifer Gonzalez displayed great talents. When I First met Jenifer she was warm and Kind outspoken and very understanding and during the time worked together, her understanding grew far more than that of her peers. She was a fast learner great at analytical thinking and problem solving, She was also a great listener and do what she needed to do. Everyday She walks into work with this amazing can do attitude. It’s not just her technical skills that impress me, however. Jenifer Gonzalez was a joy to work with because of her amazingly positive attitude and and the willingness to learn. She was one person you can rely on to get the Job done.
Gus Sabatino
Jenifer is an absolute pleasure to work with, always a smile, an engaging and bubbly personality. She is one of the most organised and helpful office and facilities managers I'd ever worked with. A rational thinker and problem solver going above and beyond to ensure a great customer experience. Jenifer will be an asset to any organisation that is lucky enough to have her in their team. Certainly looking forward to the opportunity to work with you again in the future!
Shayera Sanders H.
During our time together, Jenifer Gonzalez displayed great talents. When I First met Jenifer she was warm and Kind outspoken and very understanding and during the time worked together, her understanding grew far more than that of her peers. She was a fast learner great at analytical thinking and problem solving, She was also a great listener and do what she needed to do. Everyday She walks into work with this amazing can do attitude. It’s not just her technical skills that impress me, however. Jenifer Gonzalez was a joy to work with because of her amazingly positive attitude and and the willingness to learn. She was one person you can rely on to get the Job done.
Gus Sabatino
Jenifer is an absolute pleasure to work with, always a smile, an engaging and bubbly personality. She is one of the most organised and helpful office and facilities managers I'd ever worked with. A rational thinker and problem solver going above and beyond to ensure a great customer experience. Jenifer will be an asset to any organisation that is lucky enough to have her in their team. Certainly looking forward to the opportunity to work with you again in the future!
Shayera Sanders H.
During our time together, Jenifer Gonzalez displayed great talents. When I First met Jenifer she was warm and Kind outspoken and very understanding and during the time worked together, her understanding grew far more than that of her peers. She was a fast learner great at analytical thinking and problem solving, She was also a great listener and do what she needed to do. Everyday She walks into work with this amazing can do attitude. It’s not just her technical skills that impress me, however. Jenifer Gonzalez was a joy to work with because of her amazingly positive attitude and and the willingness to learn. She was one person you can rely on to get the Job done.
Credentials
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Certificate in Psychology and Counselling
The Career Academy New ZealandJan, 2012- Oct, 2024 -
Certificate in Hospitality and Event Management Level 4
The Career Academy New ZealandJan, 2011- Oct, 2024 -
Certificate in Reception and Office skills Level 3
The Career Academy New ZealandJan, 2010- Oct, 2024 -
Early Childhood Education and Care
Raffles College of Design and CommerceJan, 2009- Oct, 2024 -
Certificate in computing and customer service Level 2
-Jan, 2008- Oct, 2024 -
Speech Power Public Speaking Workshop
-May, 2007- Oct, 2024 -
EFSET Quick English Check - Score: Advanced / Proficient (CEFR C1/C2)
EF Education First
Experience
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Automatorr
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Maritime Transportation
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Customer Success Manager
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Nov 2021 - Present
CSM role is envisaged as the fulcrum upon which the operational success of the business. - Working closely with the CEO in building strong rapport with the global developer communities and implement strategies to keep them engaged. - Assisting with the on-boarding of new vendor partners and consulting agencies. - Internal stakeholder coordination - External stakeholder liaison - Public relations, branding and marketing assistance - Setting up processes and systems for efficient operations - Management of key accounts and client relationships - Vendor partner management
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Education
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2008 - 2009
Raffles College of Design Institute New Zealand
Diploma in Early Childhood Education and Care, Early Childhood Education and Teaching -
2014 - 2015
Assumption College, San Lorenzo
Early Childhood Education -
2012 - 2012
The Career Academy New Zealand
Certificate in Psychology and Counselling -
2011 - 2011
The Career Academy New Zealand
Certificate in Hospitality and Event Management level 4 -
2010 - 2010
The Career Academy New Zealand
Certificate in Reception and Office Skills Level 3 -
2008 - 2008
Academy of Learning New Zealand
National Certificate in Computing & Customer Service Level 2 -
The Career Academy
Community
