Experience

Rally® Recruitment Marketing

• Human Resources Services
• 1 - 100 Employee

• Marketing Assistant

  • Jun 2018 - Present

  Help grow the Rally Recruitment Marketing community of Human Resources, Recruiting and Marketing professionals by performing market research and maintaining contact database. Help grow the Rally Recruitment Marketing community of Human Resources, Recruiting and Marketing professionals by performing market research and maintaining contact database.



The TJX Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Experience Coordinator

  • Jun 2015 - May 2018

  Managed the front end operations of a $10M+ retail store, supervising a staff of 20 associates. Responsible for training, development, scheduling and compliance with company policies and procedures. Responsible for all customer service interactions, assisting hundreds of customers per shift to create a positive shopping experience and resolve problems quickly to the customer's satisfaction through face to face and phone communications.

• Merchandise Coordinator

  • Oct 2014 - Jun 2015

  Managed the Men's and Kids Department, representing 30% of the store footprint. Responsible for planning, creating and setting up displays. Analyzed daily sales report trends, tracked progress to store goals and adjusted displays to maximize sales.

• Sales Associate

  • Oct 2009 - Oct 2014

  Responsible for cashiering, customer service and communicating to managers the store needs. Trained new associates in store procedures.