Experience

EW Grobbel

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• CUSTOMER SERVICE ADVISOR

  • May 2014 - Present

  Order processing and entry Accounts receivable Cash receipts Daily, weekly and monthly reports Scheduling inbound and outbound deliveries Logistics Truck loading paperwork Troubleshooting Setting up new accounts Credit checks Consumer complaints, refunds and cooking instructions Beef trim certification Order processing and entry Accounts receivable Cash receipts Daily, weekly and monthly reports Scheduling inbound and outbound deliveries Logistics Truck loading paperwork Troubleshooting Setting up new accounts Credit checks Consumer complaints, refunds and cooking instructions Beef trim certification



Wall Colmonoy

• CUSTOMER SERVICE REPRESENTATIVE

  • Apr 2012 - May 2014

  Develop and manage accounts Contact regular and prospective customers Answer customers questions regarding products, prices and availability Enter orders Prepare formal quotes Consult with customer service and outside sales Prepare weekly reports Monthly forecasts Weekly collections calls Develop and manage accounts Contact regular and prospective customers Answer customers questions regarding products, prices and availability Enter orders Prepare formal quotes Consult with customer service and outside sales Prepare weekly reports Monthly forecasts Weekly collections calls



Dearborn Sausage Company

• CUSTOMER SERVICE REPRESENTATIVE

  • Nov 2009 - Apr 2012

  Canadian export paperwork Phone & computer entries Scheduling dock appointments Order & billing confirmations Weekly pricing Shipping & receiving Troubleshooting & customer complaints Web orders Billing Filing and faxing Record keeping Handle cash register Canadian export paperwork Phone & computer entries Scheduling dock appointments Order & billing confirmations Weekly pricing Shipping & receiving Troubleshooting & customer complaints Web orders Billing Filing and faxing Record keeping Handle cash register



Trenton Public Schools

• Education Administration Programs
• 200 - 300 Employee

• SUBSTITUTE TEACHER, PARA PROFESSIONAL & BUS AIDE

  • Apr 2009 - Jan 2010

  Familiarize with each school's policies & procedures Prepare with fill-in activities Classroom management Follow instructions according to lesson plan Complete required online training Available on call Obtain proper substitute permit Follow school policies OWNER & CUSTOMER SERVICE REPRESENTATIVE Familiarize with each school's policies & procedures Prepare with fill-in activities Classroom management Follow instructions according to lesson plan Complete required online training Available on call Obtain proper substitute permit Follow school policies OWNER & CUSTOMER SERVICE REPRESENTATIVE



Auctionsdownriver

• OWNER/CUSTOMER SERVICE

  • Dec 2006 - Jan 2010

  Coordinate online auctionsComputer entry of merchandiseMaintain accounts and statusPackage and ship merchandiseSchedule shipmentsBookkeeping

• OWNER/CUSTOMER SERVICE

  • Dec 2006 - Jan 2010

  Coordinate online auctions Computer entry of merchandiseMaintain accounts and statusPackage and ship merchandiseSchedule shipmentsBookkeepingCOORDINATOR & CUSTOMER SERVICE REPRESENTATIVE



Portamedic

• COORDINATOR

  • Apr 2000 - Aug 2002

  Prescheduled appointments Packet accounts Filing Faxing Order taking over the phone and through computer Telephoning examiners of status Phone interviews of customers Prescheduled appointments Packet accounts Filing Faxing Order taking over the phone and through computer Telephoning examiners of status Phone interviews of customers



Boy & Girls Club of Southeastern MI

• RECREATION INSTRUCTOR

  • Jan 1999 - Apr 2000

  Taught and assisted members with skill building Taught new games to members Created games Supervised junior staff in concession area Maintained stock levels in concession area Assisted with members awards ceremony Organized and chaperoned field trips Organized and assisted with special events Taught and assisted members with skill building Taught new games to members Created games Supervised junior staff in concession area Maintained stock levels in concession area Assisted with members awards ceremony Organized and chaperoned field trips Organized and assisted with special events