Jeni McClatchey
Territory Contractor Service Manager at ServiceLive- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Spokane-Coeur d'Alene Area, US
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Experience
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ServiceLive
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United States
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Consumer Services
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1 - 100 Employee
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Territory Contractor Service Manager
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Nov 1995 - Present
•Responsible for overseeing Contractor Services network in Home Appliance Service, HVAC, Plumbing, Handyman, Lawn & Garden and Consumer Electronics industries within the northwestern United States. •Performance Manage contractors on a weekly basis on a number of metrics including customer satisfaction, cycle time and cost per call.•Recruit, Hire and On-Board contractors in markets with additional capacity needs•Maintain relationships with both internal an external customers to ensure that their individual service needs and expectations are being met.
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