Jacqueline Engler

Strategic Operations Manager / Executive Assistant at Willis Management Group, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Castro Valley, California, United States, US
Languages
  • English -
  • French -

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Strategic Operations Manager / Executive Assistant
      • Mar 2020 - Present

      • Creation and coding of cross-functional team work flow trackers to increase transparency and efficiency • Development of employee training materials and templates to improve quality standards • Organize and lead annual company-wide budget trainings • Led the rigorous analysis of management and accounting software options, selection, & implementation • Spearhead operational tasks including software transition, phone system migration, and others related to acquisition of property management firm • Strategic review and refinement of work flows and processes • Implementation and training of process improvements • Consult the President on company employee roles and structure to maximize individual skill sets and abilities • Website design edits and refinement using WordPress • Management of phone, fax, and postage machine contracts with respective vendors • HOA and Business Park Budget creation • Company's Go-To excel troubleshooter and problem solver • Recruiting job candidates and development/refinement of job description Show less

    • Independent Contractor - Interior Design
      • May 2019 - Present

      Wide range of services including assistance with interior design, real estate, and home staging. Clients include Bayside Real Estate (home staging) and x8 Property & Design (interior design assisting). • Coordinate installation logistics and timelines with clients, contractors, and vendors • Home Staging - Unloading and unpacking materials, hang art, set up beds, linens, furniture, place settings, and decor • Steam linens / curtains and clean home to highest standards for open houses • Create design boards for clients • Source products / art, calculate mark-ups & client costs, and purchase / return / track materials • Assist on-site with installations: set up decor, hang art and curtains, stuff pillows, etc. • Assistance with implementing custom furniture designs Show less

    • United States
    • Wholesale Import and Export
    • Senior Project Manager/Team Lead
      • Sep 2018 - Mar 2019

      Managed a cross-functional team of project managers, data analysts, and installation contractors to design and implement municipal street light conversion projects of up to 18,000 lights. Coordinated with various internal and external teams to ensure smooth implementation of projects and cohesive workflow. Led the professional development of my team via analysis of their work, personalities, and habits to provide mentorship, motivation, and guidance. Identified inefficiencies in work flows and processes. Redesigned and implemented said work flows and processes to maximize efficiency and quality throughout projects. Show less

    • Senior Project Associate
      • Mar 2018 - Sep 2018

      As an expert and contributor to our team’s project processes, I was a resource for new team members as well as the project manager for multiple municipality wide projects.

    • Project Associate
      • Feb 2017 - Mar 2018

      Management of municipality LED lighting retrofit projects - developed financial analyses, product procurement, installation management, utility coordination, timeline creation and implementation, and created client-facing deliverables. Developed and implemented new efficiencies and tools within the project process both internally and externally.

    • Renewables & Environment
    • 1 - 100 Employee
    • Program Manager - Division Development
      • Jun 2016 - Feb 2017

      • Developed business plan and built LED lighting retrofit division of an existing electrical contracting company • Performed lighting energy audits and calculated savings and financial investment information for LED retrofit jobs • Established critical relationships with suppliers, product representatives, and utility representatives • Created website content, Yelp page, and marketing materials that continues to bring in business leads today • Assisted with payroll and accounting (QuickBooks) • Product purchasing and education Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Assistant Property Manager
      • May 2016 - Feb 2017

      • Created strong community member satisfaction while managing HOA projects such as 1,000-space asphalt painting project • Efficiently identified and remedied inconsistencies / errors in business park budgets • Maintained smooth operations of company by organizing office equipment and files • Analyzed vendor proposals by creating bid comparison excel sheets • Created strong community member satisfaction while managing HOA projects such as 1,000-space asphalt painting project • Efficiently identified and remedied inconsistencies / errors in business park budgets • Maintained smooth operations of company by organizing office equipment and files • Analyzed vendor proposals by creating bid comparison excel sheets

    • United States
    • Higher Education
    • 700 & Above Employee
    • Supplemental Instructor
      • Jan 2015 - Dec 2015

      • Designed, scheduled, and led study sessions for calculus-based physics for up to 40 students at a time • Improved effectiveness of program by analyzing teaching techniques and content with colleagues and professors • Designed, scheduled, and led study sessions for calculus-based physics for up to 40 students at a time • Improved effectiveness of program by analyzing teaching techniques and content with colleagues and professors

Education

  • University of Nevada, Reno
    Bachelor's degree, Physics with Minor in Mathematics
    2013 - 2016
  • Chabot College
    Architecture / Interior Design
    2020 - 2021
  • Chabot College
    Associate of Arts (A.A.), Math and Science
    2010 - 2013

Community

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