Office Facilities Manager

• Nov 2021 - Present

Marketing and Administrative Assistant

• Sep 2003 - Nov 2021

Administrative/Marketing Assistant

• Sep 2003 - Nov 2021

Created a culture of high expectations by offering the utmost level of professionalism and leading by example. Helm efforts to streamline administrative processes to support the management and cross-functional teams in delivering a consistent customer experience that differentiates the brand in the industry. Responsible for the collection of unpaid premiums, processing Agency/Company Contracting, managing Insurance Licensing for agents/agencies across states, delivering timely Branch Quarterly Reports to the Manager. Leverage extensive industry expertise to serve as a seasoned agency/agents systems liaison. Utilize analytical prowess to manage the branch’s accounts payable (AP) processes and AR payment posting to insured accounts or agency statement accounts. Contribute to revenue growth and business development by creating data-driven PowerPoint presentations. Deftly manage all internal and external communications/correspondences; utilize MS Excel to track and record data, executing computations, writing and formulating column text and titles. Ensure uninterrupted business processes even in the backdrop of the pandemic through Zoom Meeting scheduling.Achievements: Respected for high integrity as a results-oriented strategist with the dexterity to envision, create, and implement successful outcomes in complex situations. Engage effectively with multiple stakeholders, winning trust on transparency, fostering confidence at all levels to enhance mutual business focus and achieve shared goals. Show less

Flight Attendant

• Jun 1986 - Jun 1991