Experience

JUDICIARY COURTS OF THE STATE OF HAWAII
• United States
• Legal Services
• 1 - 100 Employee
• Probation Officer

  • Nov 2022 - Present


United Airlines

• United States
• Airlines and Aviation
• 700 & Above Employee

• Customer Service Agent

  • Mar 2019 - Present

  As an airline customer service agent my primary task is to provide excellent customer service, information and assistance to the flying public. As the first face-to-face experience that a customer may have with a representative of our airline, I assist passengers with check-in, issuing of tickets, provide flight information, check-in baggage and solves ticket-related travel problems. At the gate,I check boarding passes, upgrade seats and reissue tickets when a flight is overbooked in a highly stressful and face paced environment. Show less

• Customer Service Agent

  • Feb 2019 - Mar 2019



East Hawaii Ag Partners, LLC

• Administrator

  • Jun 2016 - Jun 2019

  In the position as Administrator over seeing daily operations, I organized and coordinated numerous tasks throughout the day which included, but are not limited to, assessing employee performance, negotiating, implementing, and analyzing of contracts, mediating staff issues, interviewing, vetting and hiring of staff, served as initial point of contact for employment candidates, distributed New Hire Packets and hiring documentation, reviewed New Hire Packets to ensure that documents are properly completed, managed and prepared financial data, budget management, and attended business meetings, events and industry functions as a representative of the organization. I worked closely with and assisted the Executive Board with high level administrative functions and maintained confidentiality of sensitive information. I worked closely with subordinate employees, monitored daily operations and provided support to all staff by acting as a communications liason between employees and management. In my capacity as Administrator I was also responsible for coordinating and organizing company events for our organization for the purposes of marketing, public and community relations. Show less


Lau Ola LLC
• Administrator

  • Jun 2016 - Feb 2019


Paxen Learning

• United States

• Case Manager

  • Jul 2005 - Feb 2019

• Program Manager

  • Jul 2005 - Aug 2015


State of Hawaii Judiciary
• United States
• Legal Services
• 1 - 100 Employee
• Adult Probation

  • Aug 2015 - Jun 2016